We loved the cleanliness and staff service

Stayed in May 2024

Two pools under construction and no one told about it. I was not happy about it. Asked for an extra blanket nobody brought it until I asked a second time. Phone was not working. A lot of ppl were smoking around the pool. Same music every day by the big pool.

Clean and very quiet.

Stayed in May 2024

They tried to get me to listen to a 90 minute seminar and was persistent with getting information from me which I did not provide.

The condo was perfect for our staycation. 2 bedrooms, 2 baths, full kitchen, and a living room with a pull out couch. We were close to the pools and mini golf!

Stayed in May 2024

Theres not enough shade at the pools. There are several umbrellas near the tables, but that's not enough in the Florida heat. Every pair of beds along the pool should have an umbrella, so no one is forced to sit in the sun.

Great appartements, all the facilities you need for a family vacation

Stayed in May 2024

The jacuzzi tub in our suite was EXTREMELY loud so we didn't try to use again.

The resort was beautiful! The amenities were awesome! The location was great! We attended the timeshare presentation but they had overbooked so they gave us the gift cards anyway which I thought was very nice.

Stayed in March 2024

Wifi was impossible 😑. By the last day we started a week, we couldn't get any internet at all. No calls would go out unless we got off property. Kinda bummed the bikes and a few other things on the property weren't free considering how much we paid.

The suite was great and spacious. Loved the kitchen and porch. Loved the pool, and they had live music and really good food poolside. Prices weren't bad either. The staff overall was helpful and pleasant.

Stayed in April 2024

Our condo room was starting to show its age but met our needs. Floors needed to be mopped. The loungers at the pool by building 406 need to be replaced.

Lots to do. The grounds were tidy and pool areas clean. Comfortable beds. Friendly staff. 500 area at the back is updated but busier. 400 area condos need some refreshing but they are less busy so you can choose what is most important during your stay.

Stayed in April 2024

Front desk was horrible. Check in she made me wait a long time to check in we already didn’t arrive until 3a.m and we had to wait 40 minutes to check in she didn’t tell me about anything so I was clueless when it came to anything about the resort. She just shouldn’t be in customer service she went to the back while I waited 40 minutes smh. At checkout she just acted like it bothered her to check me out smh. Other than front desk everyone else was fantastic this is my first time at this particular resort and I have never had a worse interaction at any other resort in Orlando besides this one. Front desk customer service definitely needs a lot of work. Unfortunately because of this alone we will not be returning to this resort there are way more options that treat you better than this one

Good amount of amenities

Stayed in April 2024

explain the bill when i left

Stayed in March 2024

Room a little dated. No cleaning services during 2 week stay.

Beds very comfortable. Lots of facilities on site like Starbucks, pizzeria and lots of pools. The water fountains and nature in the resort are beautiful. Very close to supermarkets/restaurants.

Stayed in April 2024

The only thing I didn't like was the phone service. My phone service wasn't working on the facility, I had to using wifi calling. That's the only thing yall need to work on

Stayed in April 2024

Everyone in the room beside us and above us was so loud, we couldn’t sleep well. Mainly the people above us

You can order food and drinks right at the property, and there’s so many activities

Stayed in April 2024

Needed towels second night, took longer then expected.

Several pools and poolside bar. Lots to do on property

Stayed in April 2024

It is not worth all the hype. They were pricey. The food and drinks were very pricey. The pools could be 24 hours.

The staff were very friendly. It was very clean in all buildings and our room. They had activities and many pools. Location was great.

Stayed in April 2024

The dated feeling and location of our villa. The elevator was real sketch.

We like the price of the stay and the condos are nice. This time we stayed in a villa and it was a little less quality.

Stayed in April 2024

Some of the services not always open. Not well staffed at the check-in process to handle number of travelers for Spring Break and Easter Weekend.. WS surprised to learn that the hotel part “Exploria Express” had been sold . O e of the buildings had some people in. The other/main building was closed and appears being renovated, probably for the new owners. Not much information available from the staff on property.. Was surprised at check-out that they were not able to service customers by emailing room bills and charges - had to print out there.

Location - value

Stayed in March 2024

We had some very loud neighbors. Slamming doors at every hour. At about 3 am. The kids were running and jumping all ice above our condo.

We have stayed here 2 years ago. And wanted to go back. We love it here!

Stayed in March 2024

The traffic is increasing in the area and the developers are trying to turn it into a busier area.

I really enjoy that it is near the parks but has an element of old Florida and country!

Stayed in March 2024

Can't stay bored. There's plenty of activities offered at the property to enjoy! Awesome place to relax as well after all the fun in the sun. The beds are firm and comfy, the rooms are clean and spacious with no surrounding noise of neighboring rooms. My favorite part was the ceiling fans! I liked how all the information about the resort is easily found on their website. Even the weather was perfect!

Stayed in March 2024

not enough in kitchen, older facility and some work needs to be done to upgrade condos.

pools

Stayed in March 2024

The only thing we were disappointed in was that the bar by the one pool was closed due to renovations, it would have been nice to know this in advance.

We love this resort and definitely would come back. There are so many things to do right at the resort or you can just sit by one of the many pools and relax if you want.

Stayed in March 2024

Need music at the pool side

Stayed in March 2024

The sounds of plumbing noises in the first floor apartment ( sink, tub, toilet) bathroom. We had a problem with the toilet and tub overflowing once before it was taken care off but the noises continued daily afterwards. We were in Building 402 Apartment 106.

Loved the amenities/ pools/resort and the speed someone came to repair a plumbing problem in the apartment.

Stayed in March 2024

Unfortunately, the only thing we found questionable was our toilet seat was broken in our bathroom and also the bedroom fan was not working. I meant to say something at the desk and forgot. But we didn’t allow that to bother our stay. My grandson was very sad to leave and we were too.

We like the convenience of our room and balcony by the pool. I have grandson liked your mini golf, ping-pong and other activities. We love the area when we did our daily walks. Everything was convenient and we were able to walk wherever we needed to go a lot of very nice people too.

Stayed in March 2024