6225 Niagara Falls Boulevard, Niagara Falls, NY 14304, United States of America
#31 of 43 hotels in Niagara Falls
Guests' ChoiceBased on 1296 hotel reviews
6.8Cleanliness
7.0
Comfort
7.1
Location
8.0
Facilities
6.9
Staff
7.7
Value for money
7.0
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Mustafa
United States of AmericaParking for handicap is horrific 😠
Breakfast was ok But limited
Stayed in May 2024
Reviewed: May 6, 2024
Sheila
United States of AmericaDidn't like the bed was too hard,trash can too little,you get one washcloth with and one towel per person we should get two washcloths without asking, the toilet waaay to low thank God I'm not a big girl and the elevator when it gets to the 4th floor it makes a lot noise I was scared to get back on the elevator,hopefully next time something will be available on 2 floor every trip we go on we stay at la quinta
Location
Stayed in May 2024
Reviewed: May 5, 2024
Sharon
CanadaBreakfast was crowded
Close to what we were doing.
Stayed in April 2024
Reviewed: May 5, 2024
Jeff
United States of AmericaElevator needs work. Water pressure.
Nice location
Stayed in May 2024
Reviewed: April 28, 2024
Nanhoo
United States of AmericaThe breakfast could have been a little better and cleaner. There was a milk jug in the fridge that seem to be from the previous day, it was covered in crusted milk at 6am. Only one waffle maker was working and the hotel was booked!
The receptionist at the front desk was very delightful and very accommodating. Also loved that they accept pets!
Stayed in April 2024
Reviewed: April 22, 2024
Carla
United States of AmericaPool wasn't clean and the carpets were very dirty. It made me feel like the hotel might be dirty ya know?
Kendra was amazing! She was so knowledgeable and professional! She made me feel at home before I even got to the room! I hope she gets recognized for being awesome! Room was comfortable as well.
Stayed in April 2024
Reviewed: April 11, 2024
Neha
United States of AmericaThe sofa beds were very uncomfortable. Not enough blankets
Breakfast wasn't the best tasting. My dog got sick because the room wasn't sanitized the best.
Stayed in April 2024
Reviewed: April 10, 2024
Brittany
United States of AmericaThey got rid of the hot tub and we asked for house keeping since we where there 5 days and got it once and had to keep calling for extra towels. The elevator needs some repairs and it smelled like smoke.
Staff was friendly
Stayed in April 2024
Reviewed: April 4, 2024
Sean
United States of AmericaPool was down and that was a huge problem. We didn't find out until we got there and so we had to switch hotels the next day. The waffle maker at breakfast was not a great thing seeing how the hotel was full and no rooms available so the line was very long.
The staff was very friendly and helpful. The breakfast was nice. They made things convenient and easy to figure out when we would have an issue.
Stayed in March 2024
Reviewed: April 2, 2024
Ivy
United States of AmericaThe pool was closed the entire stay. That was upsetting.
I liked how it was close to everything i needed to get to.
Stayed in April 2024
Reviewed: April 1, 2024
Denicqua
United States of AmericaPool was out of order. Something about the filter needing to be replaced.
Great location, next to the airport. About a 10 min drive to the falls!
Stayed in March 2024
Reviewed: March 25, 2024
Caeli
United States of AmericaThey were extremely short staffed and overwhelmed.
I like that the room was beautiful and clean
Stayed in March 2024
Reviewed: March 22, 2024
Brittany
CanadaWaited 20 minutes just to check in
Great location and comfy beds
Stayed in December 2023
Reviewed: March 22, 2024
Steven
United States of AmericaHad 3 rooms in one stay due to tv not working and clogged drain in bathtub.
Comforts me beds and location.
Stayed in March 2024
Reviewed: March 4, 2024
Lianne
CanadaThe beds were so high I’m really short. Bed was comfortable but pillows were hard.
Stayed in March 2024
Reviewed: March 3, 2024
Amanda
United States of AmericaPool was not clean used towels everywhere long brown hair in the pool. Never any towels in the pool room. Took half of the only night stay to get towels for the room.
Access to pool
Stayed in February 2024
Reviewed: February 29, 2024
Azhar
United States of AmericaNeed a little more cleaning
Easy access
Stayed in February 2024
Reviewed: February 22, 2024
Andrea
United States of AmericaWe had an early event on Saturday and Sunday and couldn't get breakfast because with was served at 7 am.
Staff were nice and accommodating. Rooms were decent size. Beds were comfy.
Stayed in February 2024
Reviewed: February 21, 2024
Karla
CanadaPool was very cold
Staff were friendly, breakfast was good
Stayed in February 2024
Reviewed: February 13, 2024
Hellerman
United States of AmericaPool was very murky, need attention
Clean rooms, comfortable mattresses
Stayed in February 2024
Reviewed: February 7, 2024
Mike
CanadaPool seemed very cloudy. And the bath tub had some black mold.
Lady at the front desk was very customer oriented and was absolutely amazing! Rooms were a good size. The beds were very high tho not the best for vertically challanged! But over all would stay again!
Stayed in February 2024
Reviewed: February 4, 2024
Brandy
United States of AmericaLocation.
Stayed in February 2024
Reviewed: January 28, 2024
Marianna
CanadaThe elevator was pretty scary, we had to take the stairs down because when we left, they were working makes a lot of rattling noise when you’re in the elevator and also the carpet needs some upgrade has a little bit of a musty smell.
The staff was very friendly great value for the night
Stayed in January 2024
Reviewed: January 25, 2024
Emil
CanadaHad to change rooms due to smell of smoke. Ended up on the top floor.
Location was good and breakfast was included.
Stayed in December 2023
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