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Reviews of Super 8 by Wyndham Richmond Airport VA This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5110 Williamsburg Road, Sandston, VA 23231, United States of America

#15 of 18 hotels in Sandston

Guests' Choice

Review Score

Based on 248 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.5

  • Location

    7.3

  • Facilities

    5.8

  • Staff

    6.8

  • Value for money

    6.4

  • Free Wifi

    6.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: March 18, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Mattress is noisy

    Location to airport

    Stayed in March 2024

  • Reviewed: November 7, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The Wifi was incredibly slow. The front area was cramped.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom badly needed maintenance. I did see a baby cockroach as well

    Bed was fine, open 24/7

    Stayed in November 2023

  • Reviewed: September 9, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room -Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The fact that there is a deposit that you don't know about until after you pay for the room and if you don't pay the deposit. You won't get a refund on your room.

    I like that it's close to my job. When i have overtime.

    Stayed in September 2023

  • Reviewed: May 22, 2023

    7.0
    Room was very good, but reception area and halls were in disrepair.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Reception area and common areas were is disrepair, with missing drywall, and poor appearance.

    Did not have Breakfast at the hotel

    Stayed in May 2023

  • Reviewed: May 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room -Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That I have to pay a deposit and in the morning check out takes longer

    I like the location.

    Stayed in May 2023

  • Reviewed: April 27, 2023

    7.0
    Great quick stay the night before flying for the money
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    hotel under construction

    Service was great!

    Stayed in April 2023

  • Reviewed: April 16, 2023

    5.0
    Son, Dad - Great People (Mom-Wife - Rude) Left Early on my 2nd night at 910 pm! Stomping Upstairs
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    Lastly, I read that if you stay more than one day you'll have to have your key rekeyed to get back into your room, that is true as I had to do so. Went to front desk and lady there asked can she help me told her the problem and stated that I read I would have to do it so NO BIG DEAL however she started with an attitude after I made the statement, then I said YUP you must be the lady in the reviews that people have said has an attitude and is rude, lol. Once again she got upset told me not to keep the key by the phone, first of all my phone was in the front of my purse and the key was in a pocket way in the back of the purse it has 4 dividing parts. I just didn't understand why she was being so defensive and got an instant attitude that I had to come do what the reviews said I would, I wasn't tripping. What is mind boggling to me is, once she gave me my key back she came from behind the counter into the lobby and stood by the window behind me like she was going to attack me or something, didn't understand that but grabbed my two cups of drinks told the lady trying to check in that my experience with the gentleman the day before was so pleasant and went to my room. Oh one more thing, if you are staying on the bottom floor you will have to listen to the people above you walk around all night long. The day before was thinking about extending another night so I could just wake up late and have coffee instead of having to travel back home but, going back home 🏠 is what I'm going to do! So peeps, that's my review for this week, have a great day and safe travels 🧳. Had my own towels, soap and etc, so left theirs alone. I had 3 pillows, 1 hand towel, 2 bathing towels, 2 wash towels, 2 trash cans, 1 remote, unclean microwave that was missing a wheel so now I understand how reheating the paper cup of coffee burned it wasn't moving, and the stain on the chair was already there, as well as the hole in the wall. Listing so I get my deposit of 100 back!

    Ok, so as people can see I have 10,646 Views on places I stay and eat at, so my reviews are my honest opinion! So for the Super 8 I'll start with the good things, the gentleman that checked me in was very polite, nice, and helpful as we discussed my reason for being in the area regarding my post heart attack appointments and gave me some good advice about staying calm and letting things go. LOVED, that they let me check in early as I didn't get sleep the night before and drove to Mechanicsville early that morning for Cardio Rehab and had two more appointments early Friday morning. As far as the room I was given looked like it had been remodeled- minus the old chair with a spot but the attached ottoman was nice and the curtains should have matched the room they were out dated, microwave should have been cleaned out used paper towels over what I needed to heat up. There was plenty of parking, the ice machine worked, the TV was big, and the bed was comfortable, I was happy to hear the plastic on it, It makes me feel better that there may not be any bed bugs because of it, ac worked, the fridge kept items cold and frozen. However, I was trying to be energy efficient and turn the AC off as I went to 7-11 to shop for a couple of things, I left my breakfast bacon on the night stand and came back to see some small roaches around it until they ran as I picked up the plate. When I went to get ice I asked the gentleman about if they have a lot of roaches and he said no I'm the first one to say anything however, later when I read through the reviews I found over 10-15 posts about it, all I know is I'm not use to them. Dropped the matter came back to the room put the AC on 73 all night even though I was cold didn't turn it off and they didn't come back. Ok, for the toilet the key to it is the first time you flush it will go down but the next time it won't so if you have to do number two wait until every other flush to do so, lol.

    Stayed in April 2023

  • Reviewed: April 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No breakfast items available.

    Convenient location. Staff helpful to meet our requests. Room was made up every day. Very good.

    Stayed in April 2023

  • Reviewed: March 26, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was dirty. I understand they were doing repairs but it was unacceptable. Rust in the shower head among other things. Lights didn't work. Only one lamp worked. Ac didn't even work

    Stayed in March 2023

  • Reviewed: January 30, 2023

    5.0
    Fair
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The breakfast was not available since there was repair going on.This should have been informed earlier before check in The wifi was very poor in the room

    The staff was co operative and helpful.

    Stayed in January 2023

  • Reviewed: December 15, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast, although this is stated in ad

    Walking disrance from airport! Bad paths though, mostly road shoulders

    Stayed in December 2022

  • Reviewed: November 25, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    one bed only had comforter, no sheet. light shone through window, curtain didn’t entirely cover. bath curtain didn’t have a liner, so either was soaking in tub or water splashed outside.

    Stayed in November 2022

  • Reviewed: November 20, 2022

    6.0
    Value for money was average
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast

    They had no breakfast which was why I booked this hotel but found out the next morning they don't do breakfast anymore

    Stayed in November 2022

  • Reviewed: November 6, 2022

    5.0
    Fair
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Need to be clean, need to have clean floors, and bathroom. Never had house keeping had to buy my own tissue and wash clothes.

    Location

    Stayed in November 2022

  • Reviewed: October 29, 2022

    5.0
    Ok to stay and recharge your batteries. Pretty clean room bed and bathroom.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Daytime female front desk rep. She was just rude and acted if people weren’t good enough for her “2 star” hotel.

    Did not eat breakfast. Area ok during the day but lots of undesired action after the sun went down. Saw local police in hotel parking lot during both nights stayed so far.

    Stayed in October 2022

  • Reviewed: October 18, 2022

    7.0
    Good service and cleanliness for cost.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Spotty Wi-Fi and continued. Advertising of free breakfast and they do not offer any food outside of vending machines.

    Easy check in

    Stayed in October 2022

  • Reviewed: October 18, 2022

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No ashtray and the bed was to soft.

    The attendants where very nice

    Stayed in October 2022

  • Reviewed: September 19, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The reception and the corridor had a weird smell like cigarettes.

    The room was very clean.

    Stayed in September 2022

  • Reviewed: September 1, 2022

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Smelled and the air conditioning system set the smoke detection off.

    Not much

    Stayed in August 2022

  • Reviewed: August 14, 2022

    5.0
    Cheep stay not luxury at all
    • Leisure trip
    • Group
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No laundry bag provided, soap was tiny, a/c unit was noisy

    No breakfast service, room was adequate

    Stayed in August 2022

  • Reviewed: August 14, 2021

    5.0
    Bathroom was disgusting
    • Leisure trip
    • Couple
    • King Room -Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The Outside was clean. It cost $90 for the same level of cleanliness as the roach motels. There was visible dirt in the tub, some else’s hair all over the sink and rest of the bathroom, and for some reason the sink stunk, there was also some black mold spots all over the shower curtain.

    Stayed in August 2021

  • Reviewed: August 8, 2021

    6.0
    Reservations not honored
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I could not get the room I booked. Then had to get a shower curtain because our room did not have one

    Good location

    Stayed in August 2021

  • Reviewed: July 4, 2021

    7.0
    bed was comfortable, location close to the airport but not noisy.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    the carpet on the stairs needs to be cleaned. no breakfast.

    the location is great if you are going to or from the airport. the desk clerk was friendly and helpful. the room was surprisingly nicer than i expected for a 2.5 star hotel. there was not a lot of noise or any people lounging around the building like I saw at some of the other hotels in the area.

    Stayed in July 2021

Showing 1 - 25

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