5110 Williamsburg Road, Sandston, VA 23231, United States of America
#15 of 18 hotels in Sandston
Guests' ChoiceBased on 248 hotel reviews
5.6Cleanliness
6.4
Comfort
6.5
Location
7.3
Facilities
5.8
Staff
6.8
Value for money
6.4
Free Wifi
6.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Eric
United States of AmericaMattress is noisy
Location to airport
Stayed in March 2024
Reviewed: November 7, 2023
Glenn
United States of AmericaThe Wifi was incredibly slow. The front area was cramped.
Stayed in November 2023
Reviewed: November 6, 2023
Maxim
United States of AmericaBathroom badly needed maintenance. I did see a baby cockroach as well
Bed was fine, open 24/7
Stayed in November 2023
Reviewed: September 9, 2023
Dolora
United States of AmericaThe fact that there is a deposit that you don't know about until after you pay for the room and if you don't pay the deposit. You won't get a refund on your room.
I like that it's close to my job. When i have overtime.
Stayed in September 2023
Reviewed: May 22, 2023
Thomas
United States of AmericaReception area and common areas were is disrepair, with missing drywall, and poor appearance.
Did not have Breakfast at the hotel
Stayed in May 2023
Reviewed: May 9, 2023
Dolora
United States of AmericaThat I have to pay a deposit and in the morning check out takes longer
I like the location.
Stayed in May 2023
Reviewed: April 27, 2023
Billy
United States of Americahotel under construction
Service was great!
Stayed in April 2023
Reviewed: April 16, 2023
Jaeunique
United States of AmericaLastly, I read that if you stay more than one day you'll have to have your key rekeyed to get back into your room, that is true as I had to do so. Went to front desk and lady there asked can she help me told her the problem and stated that I read I would have to do it so NO BIG DEAL however she started with an attitude after I made the statement, then I said YUP you must be the lady in the reviews that people have said has an attitude and is rude, lol. Once again she got upset told me not to keep the key by the phone, first of all my phone was in the front of my purse and the key was in a pocket way in the back of the purse it has 4 dividing parts. I just didn't understand why she was being so defensive and got an instant attitude that I had to come do what the reviews said I would, I wasn't tripping. What is mind boggling to me is, once she gave me my key back she came from behind the counter into the lobby and stood by the window behind me like she was going to attack me or something, didn't understand that but grabbed my two cups of drinks told the lady trying to check in that my experience with the gentleman the day before was so pleasant and went to my room. Oh one more thing, if you are staying on the bottom floor you will have to listen to the people above you walk around all night long. The day before was thinking about extending another night so I could just wake up late and have coffee instead of having to travel back home but, going back home 🏠 is what I'm going to do! So peeps, that's my review for this week, have a great day and safe travels 🧳. Had my own towels, soap and etc, so left theirs alone. I had 3 pillows, 1 hand towel, 2 bathing towels, 2 wash towels, 2 trash cans, 1 remote, unclean microwave that was missing a wheel so now I understand how reheating the paper cup of coffee burned it wasn't moving, and the stain on the chair was already there, as well as the hole in the wall. Listing so I get my deposit of 100 back!
Ok, so as people can see I have 10,646 Views on places I stay and eat at, so my reviews are my honest opinion! So for the Super 8 I'll start with the good things, the gentleman that checked me in was very polite, nice, and helpful as we discussed my reason for being in the area regarding my post heart attack appointments and gave me some good advice about staying calm and letting things go. LOVED, that they let me check in early as I didn't get sleep the night before and drove to Mechanicsville early that morning for Cardio Rehab and had two more appointments early Friday morning. As far as the room I was given looked like it had been remodeled- minus the old chair with a spot but the attached ottoman was nice and the curtains should have matched the room they were out dated, microwave should have been cleaned out used paper towels over what I needed to heat up. There was plenty of parking, the ice machine worked, the TV was big, and the bed was comfortable, I was happy to hear the plastic on it, It makes me feel better that there may not be any bed bugs because of it, ac worked, the fridge kept items cold and frozen. However, I was trying to be energy efficient and turn the AC off as I went to 7-11 to shop for a couple of things, I left my breakfast bacon on the night stand and came back to see some small roaches around it until they ran as I picked up the plate. When I went to get ice I asked the gentleman about if they have a lot of roaches and he said no I'm the first one to say anything however, later when I read through the reviews I found over 10-15 posts about it, all I know is I'm not use to them. Dropped the matter came back to the room put the AC on 73 all night even though I was cold didn't turn it off and they didn't come back. Ok, for the toilet the key to it is the first time you flush it will go down but the next time it won't so if you have to do number two wait until every other flush to do so, lol.
Stayed in April 2023
Reviewed: April 16, 2023
Rooney
United States of AmericaNo breakfast items available.
Convenient location. Staff helpful to meet our requests. Room was made up every day. Very good.
Stayed in April 2023
Reviewed: March 26, 2023
Brandon
United States of AmericaIt was dirty. I understand they were doing repairs but it was unacceptable. Rust in the shower head among other things. Lights didn't work. Only one lamp worked. Ac didn't even work
Stayed in March 2023
Reviewed: January 30, 2023
Biju
IndiaThe breakfast was not available since there was repair going on.This should have been informed earlier before check in The wifi was very poor in the room
The staff was co operative and helpful.
Stayed in January 2023
Reviewed: December 15, 2022
Oskar
MoroccoNo breakfast, although this is stated in ad
Walking disrance from airport! Bad paths though, mostly road shoulders
Stayed in December 2022
Reviewed: November 25, 2022
Ben
United States of Americaone bed only had comforter, no sheet. light shone through window, curtain didn’t entirely cover. bath curtain didn’t have a liner, so either was soaking in tub or water splashed outside.
Stayed in November 2022
Reviewed: November 20, 2022
Houston
United States of AmericaNo breakfast
They had no breakfast which was why I booked this hotel but found out the next morning they don't do breakfast anymore
Stayed in November 2022
Reviewed: November 6, 2022
Lena
United States of AmericaNeed to be clean, need to have clean floors, and bathroom. Never had house keeping had to buy my own tissue and wash clothes.
Location
Stayed in November 2022
Reviewed: October 29, 2022
Charlie
United States of AmericaDaytime female front desk rep. She was just rude and acted if people weren’t good enough for her “2 star” hotel.
Did not eat breakfast. Area ok during the day but lots of undesired action after the sun went down. Saw local police in hotel parking lot during both nights stayed so far.
Stayed in October 2022
Reviewed: October 18, 2022
Daniel
United States of AmericaSpotty Wi-Fi and continued. Advertising of free breakfast and they do not offer any food outside of vending machines.
Easy check in
Stayed in October 2022
Reviewed: October 18, 2022
Penelope
United States of AmericaNo ashtray and the bed was to soft.
The attendants where very nice
Stayed in October 2022
Reviewed: September 19, 2022
Alejandro
VenezuelaThe reception and the corridor had a weird smell like cigarettes.
The room was very clean.
Stayed in September 2022
Reviewed: September 1, 2022
Seen
United States of AmericaSmelled and the air conditioning system set the smoke detection off.
Not much
Stayed in August 2022
Reviewed: August 14, 2022
Jon
United States of AmericaNo laundry bag provided, soap was tiny, a/c unit was noisy
No breakfast service, room was adequate
Stayed in August 2022
Reviewed: August 14, 2021
Jennifer
United States of AmericaThe Outside was clean. It cost $90 for the same level of cleanliness as the roach motels. There was visible dirt in the tub, some else’s hair all over the sink and rest of the bathroom, and for some reason the sink stunk, there was also some black mold spots all over the shower curtain.
Stayed in August 2021
Reviewed: August 8, 2021
Kimberly
United States of AmericaI could not get the room I booked. Then had to get a shower curtain because our room did not have one
Good location
Stayed in August 2021
Reviewed: July 4, 2021
Diane
United States of Americathe carpet on the stairs needs to be cleaned. no breakfast.
the location is great if you are going to or from the airport. the desk clerk was friendly and helpful. the room was surprisingly nicer than i expected for a 2.5 star hotel. there was not a lot of noise or any people lounging around the building like I saw at some of the other hotels in the area.
Stayed in July 2021
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