2014 Harper Rd, Beckley, WV 25801-2614, United States of America
#13 of 15 hotels in Beckley
Guests' ChoiceBased on 444 hotel reviews
6.0Cleanliness
6.3
Comfort
6.5
Location
7.7
Facilities
6.3
Staff
7.8
Value for money
7.0
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Wright
United States of AmericaBreakfast practically non existent. Pillows not comfortable. Needs deep cleaning. This location in present condition is worth $55.00 night tops!
Stayed in May 2024
Reviewed: April 30, 2024
Elizabeth
United States of AmericaThere was smell of stale smoke in lobby area and breakfast room. Did not stay for the breakfast. There were burn marks in carpeting in room, and on nightstand, even though Non-smoking room. Property needs overhaul.
The location was convenient for my travels. High praise for A/C heating unit; quiet and efficient.
Stayed in April 2024
Reviewed: November 29, 2023
Helsel
United States of AmericaWe were charged for 2 nights but only stayed one night. We tried booking and it gave the wrong date, 10-31. We just went to the desk and booked the night on 10-30. The desk clerk said it would be taken care of. My husband's account was still charged for both nights. We were already in Michigan on the 31st, but were charged for it. How do we get this refunded?
The breakfast was good.
Stayed in November 2023
Reviewed: November 11, 2023
Sherry
United States of AmericaRoom was dirty holes in Curtains people In and out in the hallways all night. Loud traffic all night..
Bed was clean
Stayed in November 2023
Reviewed: November 11, 2023
Billy
United States of AmericaCould have been a little cleaner.corners very bad hadn't been swept in very long time.
Stayed in October 2023
Reviewed: November 4, 2023
Debby
United States of AmericaRoom was right beside the front desk and dining area. Very loud very early.
Close to interstate
Stayed in November 2023
Reviewed: October 23, 2023
James
United States of AmericaPlace is very tired and badly in need of upgrades. Noisy street. Breakfast was very minimal . We have placed it on " Do Not Return " list.
Great location
Stayed in October 2023
Reviewed: October 9, 2023
Nancy
United States of AmericaThere were dead bugs in the bathroom behind the door. The breakfast had very few choices, waffles Bagels or cinnamon rolls which were in short supply. Well check in was very easy, the person behind the desk didn't actually speak to me except to ask my name.
The breakfast was fine. I appreciate that the toilets don't run endlessly and flush fairly quietly
Stayed in October 2023
Reviewed: October 9, 2023
Ronald
United States of AmericaBed was hard
Lady at desk was friendly, efficient!
Stayed in October 2023
Reviewed: October 2, 2023
Linda
CanadaThe carpets and the in room chairs were very dirty. They could have used a cleaning.
The most comfortable bed I have ever slept in. The hotel was extremely quiet. Location was excellent.
Stayed in October 2023
Reviewed: September 29, 2023
Bradley
United States of AmericaStaff was rude
Stayed in September 2023
Reviewed: September 21, 2023
Eileen
United States of AmericaWeather outside was horrid. Possibly contributed to the floors not very clean.
Breakfast was excellent. Plentiful and delicious.
Stayed in September 2023
Reviewed: September 9, 2023
Jodi
United States of AmericaDirty, ran down
Location was good. Everything else was questionable. Chairs were gross, carpet was gross, sheets had cigarette burns in them. Staff was nice
Stayed in September 2023
Reviewed: September 5, 2023
John
United States of AmericaIt was a l
It was clean and comfortable
Stayed in September 2023
Reviewed: September 2, 2023
Jordan
United States of AmericaUsed soap on top of the shower left from previous group
Stayed in August 2023
Reviewed: August 21, 2023
Bradley
CanadaThere's ample parking.
Stayed in August 2023
Reviewed: August 20, 2023
Harold
United States of AmericaVery Old looking.
Location
Stayed in August 2023
Reviewed: August 17, 2023
Jack
United States of AmericaI slept well.
Meager at best. Ran out of waffle mix. No eggs. No bacon or sausage. No hot cereal. I had the last fruit cup. Just Meager. The room was designated NON-SMOKING but smelled of tobacco smoke. There appeared to be a cigarette burn in the bed cover. I went back out to the front desk and told the guy at the desk. He apologized and said he was aware and I would not be accountable for it.
Stayed in July 2023
Reviewed: August 11, 2023
Charlotte
United States of Americavery strong cigarette smoke odor in the hallway and stairway even though we had a nonsmoking room. The room itself was odor free
great for the value, very good location, very friendly and helpful front desk personal, both on checkin and checking out.
Stayed in August 2023
Reviewed: August 6, 2023
Jennifer
United States of AmericaThe room smelled weird and the carpet was nasty with stains, as was the chair in the room. The window was filthy and didn't lock. The filters in the AC/heat unit were dirty.
The staff was very friendly and the beds were comfortable. We also liked the large train themed pictures.
Stayed in August 2023
Reviewed: July 30, 2023
Christine
United States of AmericaAlthough the room is listed as “non-smoking” there is the constant smell of cigarettes as other hotel guests are smoking on the property. You can’t get away from the smell so if you are sensitive to smoke this hotel isn’t for you. Due to the smaller size of the tv it was hard to hear. when in bed. You have to turn the volume up to almost 40-45 to hear the dialogue or to watch a sports event which could be pretty annoying to other hotel guests trying to sleep..
Easy access from the Highway and close to fast food drive ins as well as restaurants .
Stayed in July 2023
Reviewed: July 29, 2023
Fox
United States of AmericaThe hotel is FILTHY! The carpet in the room looked like it hadn’t been vacuumed and the walls in the bathroom had dried streaks of dirt down them.
Stayed in July 2023
Reviewed: July 17, 2023
Petra
United States of AmericaFridge in room was extremely loud, making a continous drum beat clicking noise. Couldn't turn it off obviously, difficult to sleep. Mirror in bathroom hung in such a way that it prevented both the tap turning on fully, or engaging the plug pull to fill the sink. Both are silly things that are easily preventable that made the stay rather disappointing.
Staff helpful and polite, clean and tidy.
Stayed in July 2023
Reviewed: July 17, 2023
George
United States of AmericaWe had no service to room during our 3 days of staying there. Had to ask for clean towels and toilet paper. That was even after asking housekeeping if they could please service our room. There was no trash pickup or anything else. We even made our own bed every morning.
The breakfast was very limited .The kiten area had broken equipment and needs updated.
Stayed in July 2023
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