535 West Mount Rushmore Road, Custer, SD 57730, United States of America
#13 of 26 hotels in Custer
Guests' ChoiceBased on 679 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
8.6
Value for money
8.2
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Rafael
Dominican RepublicNothing.
Cozy room. Friendly staff. Comfortable bed. Decent breakfast.
Stayed in May 2024
Reviewed: May 25, 2024
Arthur
CanadaWe were in a first floor room and the room overhead had people walking around well into the night aand also dropped something that woke us up!
I liked the staff; The breakfast was okay and the re-stocking was done well; The location was fine for getting to the important sights.
Stayed in May 2024
Reviewed: November 24, 2023
Philip
United States of AmericaNo complaints
Decent place at a decent price.
Stayed in October 2023
Reviewed: October 11, 2023
Pintofbitter
FranceGreat value for the price
Stayed in October 2023
Reviewed: October 11, 2023
Jay
United States of AmericaJacuzzi was very slow in filing up with wayer
Ok
Stayed in October 2023
Reviewed: October 2, 2023
Audrey
United States of AmericaGreat location if you want to visit Mount Rushmore / Crazy Horse monument. Bedrooms are exactly like on the pictures, nice breakfast and helpful staff.
Stayed in September 2023
Reviewed: September 28, 2023
Anita
United States of AmericaI had an issue with my room and the young gentleman at the desk took care of it immediately.
Stayed in September 2023
Reviewed: September 25, 2023
Randy
United States of AmericaThe whirlpool tub in our room had the wrong type of faucet, it was a sink faucet with an aerator which is meant to restrict the water flow. Tubs don't use aerators, it takes too long for them to fill the tub.
Hotel lacked an elevator which didn't affect us too much but would be difficult for older travelers with heavy luggage.
Stayed in September 2023
Reviewed: September 24, 2023
Carolyn
United States of AmericaThe breakfast person started putting chairs on tables before 9 am, and guests were still coming to the breakfast room. She could have said, "Please come on in. I just started to close because there several empty tables." That way guests still felt welcome. No food should be removed prior to 9 am, also muffins would be great! My observation did not affect my party, but others.
The staff was very nice, gracious, and interactive. The local was ideal.
Stayed in September 2023
Reviewed: September 1, 2023
Jody
United States of Americascant, a little more variety, small quantities like they didn't. want you to take much. More yogurt and fruit choice
Scant. Only disappointment
Stayed in August 2023
Reviewed: August 30, 2023
Gail
United States of AmericaI think charging 25 dollar a night per dog is ridiculous especially if your not giving it to the people who clean the room!!!!
Stayed in August 2023
Reviewed: August 30, 2023
Debi
United States of AmericaBreakfast was lacking for me. But others seemed to enjoy it.
Nice staff. Clean room. Good location.
Stayed in August 2023
Reviewed: August 18, 2023
Hebgen
United States of AmericaRoom was small.
Great location!
Stayed in July 2023
Reviewed: July 27, 2023
Dennis
United States of AmericaAn elevator, for the room they had in the cafeteria they did well but we were disappointed there were no scrambled eggs, bacon or sausage
Quiet, great bed
Stayed in July 2023
Reviewed: July 26, 2023
Jack
United States of AmericaThere was a smell in our room, told front desk. They brought some air freshener spray. Later the smell came back for my husband pulled the filter from AC and cleaned it out and like magic the smell was gone!! The filters need to be cleaned!! I have allergies and was having issues until the vent was cleaned!
Convenient, friendly employees, property was clean
Stayed in July 2023
Reviewed: July 24, 2023
Samantha
United States of AmericaOur suite layout was perfect, and very spacious! Also a very good breakfast.
Stayed in July 2023
Reviewed: July 13, 2023
Melissa
United States of AmericaQuality for the money, but not a 4 or 5 star.
Clean. Decent.
Stayed in July 2023
Reviewed: July 13, 2023
Zachary
United States of AmericaMaybe a few more options at breakfast, but overall the place had what we needed.
Good location for visiting the sights we wanted to see in the area (Custer SP, Wind Cave, Rushmore & Crazy Horse). On site laundry came in handy for the middle of our trip too. Pool looked good (although we didn’t use it)
Stayed in July 2023
Reviewed: June 20, 2023
Christy
United States of Americaour door lock only worked with one key and we had a hard getting back in our room
out of the way
Stayed in June 2023
Reviewed: June 9, 2023
Mark
United States of America???
Pretty much everything.
Stayed in June 2023
Reviewed: June 1, 2023
Wraspir
United States of AmericaNo complaints.
The room was very clean, good lighting, the pool and spa was awesome. The staff was friendly and accommodating.
Stayed in May 2023
Reviewed: May 29, 2023
Denise
United States of AmericaComfortable stay and bed was wonderful. Definitely needed after 3 nights of camping!
Stayed in May 2023
Reviewed: May 22, 2023
Karen
United States of AmericaNeeded a separate key to access the swimming pool.
The rooms were clean and the all of the staff was friendly. The continental breakfast was good. The location was convenient to the different sights of the black hill.
Stayed in May 2023
Reviewed: May 18, 2023
Amy
United States of AmericaThe swimming pool closes at 10pm, right about the time we wanted to take a dip.
Jetted tub in our room was excellent! The beds provided what may very well be the most comfortable night's sleep I've ever experienced.
Stayed in May 2023
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