1230 South Broadway , Rochester, MN 55904, United States of America
#49 of 51 hotels in Rochester
Guests' ChoiceBased on 199 hotel reviews
6.4Cleanliness
7.3
Comfort
7.2
Location
8.1
Facilities
6.6
Staff
8.0
Value for money
7.3
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
John
United States of AmericaAir c. Didntwork in first room.wa
Bedwas excellent
Stayed in May 2024
Reviewed: January 19, 2024
Erin
United States of AmericaNo coffee. Short staffed.
Location. Reasonable price. Nice rooms. Quiet.
Stayed in January 2024
Reviewed: November 11, 2023
Berhow
United States of AmericaKey didnt work so then we had to switch rooms The hot tub didn’t work
Stayed in November 2023
Reviewed: August 28, 2023
Steph
United States of Americafacilities are worn and tired, very limited breakfast, hotel has a bad smell in entry and hallways
price, location, staff was friendly
Stayed in August 2023
Reviewed: August 9, 2023
Owen
United States of AmericaWhen I chkd in room not done but upgraded to diff room. Plugged sink asked to fix but didn't also asked for clean sheets/towels didn't do that either. Toilet paper placement was kinda hidden so I took it off for either access. If the request were met I'd would have given better rating.
The price
Stayed in August 2023
Reviewed: July 30, 2023
Erika
United States of AmericaThe staff was kind of unprofessional. I'm all for being yourself at work, but one of the staff was talking loudly on the phone, clearly having an argument with someone. It just felt like a weird thing to be able to overhear first thing in the morning. The tub drain was clogged and I didn't realize there was standing water in the tub until the next morning when I needed to shower. The hotel was outdated and wasn't super clean.
The bed was comfortable.
Stayed in July 2023
Reviewed: July 21, 2023
Dan
United States of AmericaI think the drinking cups in my room had been used and probably gotten overlooked.
The convenience to medical facilities. The staff were courteous and helpful. The excessively long shower was worth every penny. Great water pressure, endless hot water, and ice cubes real close to insure a nice bedtime cocktail!
Stayed in July 2023
Reviewed: July 8, 2023
Crystal
United States of AmericaMy room smelled like stale cigarettes and the hallway was always musky and smelled like strong foul smelling incense and during our stay there was an altercation involving a gun that was going on 2 doors down from us resulting in officers being called to the property (drama) not a very comfortable safe feeling or home away from home type feeling here.
It was close to stores and food and it was close to my family I was in town visiting
Stayed in July 2023
Reviewed: June 12, 2023
Roberto
United States of AmericaHad to move rooms because of non working A/C. Also keys kept not working and had to be reprogrammed.
Staff was very accommodating and friendly.
Stayed in June 2023
Reviewed: June 5, 2023
Walter
United States of Americathe fire alarm went off when the person next to me took a shower
location
Stayed in June 2023
Reviewed: May 27, 2023
John
United States of Americathey had some road construction workers that were not the quietest
it was clean and the room was comfortable and staff real accommodating
Stayed in May 2023
Reviewed: March 26, 2023
Laura
United States of AmericaThe towels should have been filled. I should not need to do something special to the door handle to unlock the door.
The bed was comfy. Only one towel and it looked dirty, no washcloth or hand towel in the room. I could not enter the room and had to go to the front desk again. The staff went with me back to the room and showed me the 'special' way I needed to use the door handle to get it to unlock.
Stayed in March 2023
Reviewed: March 7, 2023
Barbara
United States of Americahot tub was not working
convenient to civic center
Stayed in March 2023
Reviewed: January 21, 2023
Vicki
United States of AmericaThe hotel is very old and dated. Even though we didn't use the pool and facilities, we would see them as we went up the stairs to our room. We would not have used the pool even if it were operational in its condition and lack of cleanliness. The bathroom in our room was also very outdated and cleanliness was questionable.
Check-in staff were very friendly and helpful. Staff was the best part of my stay. The beds were very comfortable.
Stayed in January 2023
Reviewed: September 13, 2022
Neil
United States of AmericaMany things broken or in state of disrepair; TV volume inoperable, bathroom shower handle broken, bed fell off rails, door jam lock loose, alarm clock broken.
location, hospital shuttle, quiet.
Stayed in September 2022
Reviewed: July 2, 2022
Andrews
United States of AmericaThe pool was closed, no Hot tub, Coffee machine broke, ran out of pancakes. Just little annoyances like that.
Staff was nice. Took care of issues.
Stayed in July 2022
Reviewed: June 29, 2022
Sanders
United States of AmericaThe pool and spa was not working. Not a lot of breakfast options. The elevator was tricky need a lobby sign next to the 1 R button.
The beds were nice and comfortable.
Stayed in June 2022
Reviewed: June 26, 2022
Donald
United States of AmericaCould not figure out TV, no orange juice in morning
Adequate hot water, room was clean
Stayed in June 2022
Reviewed: June 18, 2022
Jennifer
United States of AmericaSmall beds, bath, rooms, out of coffee one day, out of cream the next, room was near the front entry where everyone hung outside and talked, hear people above you walking around, AC window was loud.
the staff was very nice and location was close to Mayo Clinic
Stayed in June 2022
Reviewed: May 23, 2022
Bradley
United States of AmericaCoffee water was way too hot. I had a small burn.
Balcony. Clean.
Stayed in May 2022
Reviewed: May 12, 2022
Watts
United States of AmericaBreakfast was not replenished. Pool was closed.
Location was good. Room was nice and clean.
Stayed in May 2022
Reviewed: May 6, 2022
Toby
United States of America2nd floor didn't smell the best. Smelled dirty.
Friendly lady staff person. Older woman. Very friendly.
Stayed in May 2022
Reviewed: May 5, 2022
Bernie
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 13, 2022
Melissa
United States of AmericaRooms need some freshening up as far as paint and pictures, etc.
The location was good. The breakfast was really good. Staff was very friendly!
Stayed in April 2022
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