8396 South Main Street, Helen, GA 30545, United States of America
#17 of 52 hotels in Helen
Guests' ChoiceBased on 931 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.4
Facilities
8.2
Staff
8.9
Value for money
8.1
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 10, 2024
Ted
United States of AmericaBreakfast was decent location was decent The TV was out for days and the breakfast Could’ve been better
Breakfast was decent location was decent
Stayed in May 2024
Reviewed: May 8, 2024
Michael
United KingdomQuieter aircon. Would be good to be able to leave the car in the car park later in the day of departure.
Well back from the main road and quiet. Good selection of continental breakfast. Pleasant staff. Good local information sheets.
Stayed in May 2024
Reviewed: May 8, 2024
Wendy
United States of AmericaThe receptionist when checking in was not overly friendly. But next day extremely better staff and cleaning staff excellent.
Good breakfast quite a variety. Only issue a very slow toaster😀
Stayed in May 2024
Reviewed: April 29, 2024
Amanda
United States of AmericaDon’t have any complaints!
Perfect location to every thing!!
Stayed in April 2024
Reviewed: April 27, 2024
Barb1mc
United States of AmericaVery comfortable bed, rooms very clean and well maintained. Great location. Free parking.
Stayed in March 2024
Reviewed: April 25, 2024
Freda
United States of AmericaWe were disappointed with the breakfast, it could have been better. We were not told until check in that it was a cold breakfast. Then the bagels and muffins were not fresh.
Room was clean and comfortable. The location in town was excellent. Staff was super friendly and helpful.
Stayed in April 2024
Reviewed: April 9, 2024
Lisa
United States of AmericaRoom quest next door was very loud. Lots of screaming kids and parents!!
Very convenient to town and walking distance to almost everything.
Stayed in April 2024
Reviewed: April 8, 2024
Hillary
United States of AmericaPool was a little small and rooms too. Pack shampoo and conditioner, bc the bottles they provide are very small.
Very clean and comfy. The location was great. We got there late, around 10pm but we walked in from the cold to a warm, quiet, clean space for our family to stay. I always check out the beds for cleanliness before we unpack. Everything was great.
Stayed in April 2024
Reviewed: April 7, 2024
Candice
United States of AmericaLocation was excellent, close to main attractions. Breakfast was acceptable.
Stayed in April 2024
Reviewed: April 7, 2024
Vu
United States of AmericaLocation was great, it was close to everything.
Stayed in April 2024
Reviewed: April 6, 2024
William
United States of AmericaSTILL REMODELING
GREAT PLACE TO STAY
Stayed in April 2024
Reviewed: April 5, 2024
Kathleen
United States of AmericaStaff was very friendly and helpful
Stayed in April 2024
Reviewed: April 5, 2024
Jules
United KingdomNot well set up for disabled guests.
Friendly helpful staff
Stayed in April 2024
Reviewed: April 5, 2024
Charity
United States of AmericaNothing
Convenient walk to the shops. Friendly staff.
Stayed in April 2024
Reviewed: April 4, 2024
Simpson
United States of AmericaNo complaints
Close to sights and attractions
Stayed in March 2024
Reviewed: April 3, 2024
Robert
United States of AmericaSome lights and outlets did not work when we checked in. They did fix it for our second night. Found a dirty towel in the bathroom hanging on the door.
Room are clean and comfortable. Breakfast had a good variety of items, however only microwave for hot items.
Stayed in March 2024
Reviewed: April 3, 2024
Heather
United States of AmericaClose to downtown, clean, and the kids loved the pool!
Stayed in April 2024
Reviewed: April 1, 2024
John
United States of AmericaCan’t think of anything.
Breakfast was very good, location very close to downtown bars and restaurants.
Stayed in March 2024
Reviewed: March 31, 2024
Ninad
United States of America.
.
Stayed in March 2024
Reviewed: March 27, 2024
Allenfam
United States of AmericaThe rooms were not soundproof. We could hear what was happening in the next room and below us as well.
The location is perfect and the hotel itself is updated and clean.
Stayed in March 2024
Reviewed: March 25, 2024
Julie
United States of AmericaToo many taxes. Raised the price a lot
There were lots of breakfast options but making waffles would have been better
Stayed in March 2024
Reviewed: March 7, 2024
C
United States of AmericaThe location was excellent. Walking distance to everything we wanted to see, and do. The continental, cold breakfast had a excellent variety of items. It was extremely nice.
Stayed in March 2024
Reviewed: March 7, 2024
Michael
United States of AmericaNothing
Good breakfast area
Stayed in March 2024
Reviewed: March 4, 2024
Whitfield
United States of AmericaThe keys kept deactivating being near any little thing ,kind.of wishes hotels went back to actual keys for this reason especially when you have your arms full of stuff and kids then can't get in because the card keys stopped working
Everything was okay we just what we needed for a quick get away safe for kids and the pool was nice ,and not bad distance from everything
Stayed in March 2024
Sale, UK
Sofia, Bulgaria
Port-en-Bessin-Huppain, France
Ulcinj, Montenegro
Old Goa, India
Valbruna, Italy
Milo, Italy
Mossel Bay, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content