750 South Highway 89 / P.O. Box 1382, Jackson, WY 83001, United States of America
#35 of 41 hotels in Jackson
Guests' ChoiceBased on 510 hotel reviews
6.9Cleanliness
7.6
Comfort
7.5
Location
8.1
Facilities
7.0
Staff
8.4
Value for money
6.4
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2024
Sourabh
United States of AmericaThere could have been a bit more variety in the breakfast options. The rooms were of decent size maybe a bigger room could have made moving around easier.
Stayed in April 2024
Reviewed: March 2, 2024
Graciela
United States of AmericaOk
Stayed in February 2024
Reviewed: February 15, 2024
Shane
United States of AmericaThe "breakfast" consisted of only carbs. There was no protein (bacon, sausage, eggs) available.
There was actually a maid who cleaned the room every day. She did a great job.
Stayed in February 2024
Reviewed: December 15, 2023
Richard
United States of AmericaWe arrived around 1:30 after her eye surgery. They wouldn’t let us check in until almost 4 in the afternoon. So we parked in the parking lot for several hours, with the seats reclined, before we could go to the room.
Room was comfortable, and served its purpose , which was to give us a place relax between my wife’s eye surgeries.
Stayed in December 2023
Reviewed: November 20, 2023
Linda
United States of AmericaOur room needed an update because the carpet smelled like feet
The location
Stayed in November 2023
Reviewed: October 7, 2023
Christopher
United States of AmericaManagement was very good and very helpful when a tour bus accidentally hit our truck in the hotel parking lot and then left. They went out of their way to get info on the driver and tour bus company. We were able to track down the driver and get the matter resolved.
Stayed in September 2023
Reviewed: September 27, 2023
Dary
United States of AmericaN/A
Friendly staff, nice rooms, good breakfast, was very clean throughout.
Stayed in September 2023
Reviewed: September 20, 2023
Torrie
United States of AmericaThey did not have an elevator.
Location
Stayed in September 2023
Reviewed: September 14, 2023
Andrew
United KingdomThe room was spotless, but the corridor carpet looks like it needs cleaning or replacing
Convenient location close to the town of Jackson
Stayed in September 2023
Reviewed: September 13, 2023
Ruth
United States of AmericaRoom is very tired and old, worn out sheets, carpet, bedding, …
The morning desk staff was very friendly and coffee was available early
Stayed in September 2023
Reviewed: September 9, 2023
Raj
IndiaBut it was not a $300 room, price was extremely high,compared to the price room was small, bed was not comfortable and they have damaged bed sheet and comforter
The room was good, the location was very good.
Stayed in September 2023
Reviewed: September 6, 2023
Tony
United States of AmericaThree story building with no elevator! When you’re traveling and have lots of gear, not having an elevator is a big deal. The place is clean but very dated. The prices they charge are rather steep considering the overall look of the place. The bath towels were too small, for a small child.
The beds were actually pretty comfortable and the rooms were clean and staff was very friendly.
Stayed in September 2023
Reviewed: August 28, 2023
Julie
United States of AmericaBreakfast was very limited, did not know we would have to climb a flight of stairs to get to our room
Room clean and comfortable
Stayed in August 2023
Reviewed: August 21, 2023
Mark
United States of AmericaAir conditioning did not work in our room they finally give us another room but they tried to tell us it was working it wasn't
Everyone was kind
Stayed in July 2023
Reviewed: August 19, 2023
Mellissa
IndonesiaSimple breakfast
Got the room on the 2nd floor and there is only stairs. Be ready to carry your own suitcase
Stayed in July 2023
Reviewed: August 13, 2023
Lingye
CanadaNo elevator
The room is good size and clean.
Stayed in August 2023
Reviewed: August 2, 2023
Aldon
United States of AmericaFood disappeard too quickly
Breakfast
Stayed in July 2023
Reviewed: July 29, 2023
Dennis
United States of Americano elevator for 2nd floor.
Stayed in July 2023
Reviewed: July 28, 2023
Theresa
United States of AmericaI wish there had been actual protein options for breakfast. Peanut butter and yogurt were the only protein options, which just aren’t sufficient when most folks are heading out for a day’s worth of outdoor fun. Only other small complaint was that it doesn’t appear that the motel participates in a water/energy conservation program. Towels and toiletries were replaced daily, even if they were hanging up and barely used. My friend and I needed basic cleaning service, so we kept the door sign turned, but these daily exchanges seemed a bit wasteful.
Impeccably clean and the staff were all friendly and welcoming. Availability of drinks and snacks in the dining area was endearing! Decent coffee, too.
Stayed in June 2023
Reviewed: July 23, 2023
David
United States of AmericaNoise of the air conditioner and it never got room compfortable
Breakfast
Stayed in July 2023
Reviewed: July 22, 2023
Marcia
United States of AmericaJackson is a very expensive city so I guess it is impossible to find a hotel worth the money
Good location. Laundry available
Stayed in July 2023
Reviewed: July 19, 2023
Marcia
United States of AmericaGood location comfortable. Very pleasant staff. Breakfast provided
Stayed in July 2023
Reviewed: July 18, 2023
Ronald
United States of AmericaAir conditioner wasnt cooling the room sufficiently.. unit was running continuously for 3 days. Sink basin didnt drain properly and filled with water in a short period of time. Upon check out i informed staff about problem and the staff member stated he would make up a work order for room number 226. The bed pillows were to soft for my wife to support my wifes head. Didnt sleep well.
Location was good and easy access with plenty of parking. Dining area was nice with sufficient seating. The cleaning staff didnt speak english and had to use their personal phones to translate english into their language to answer questions about room supplies. They were pleasant and helpful.
Stayed in July 2023
Reviewed: July 10, 2023
Kathy
United States of AmericaNo elevator
Stayed in June 2023
Cloverdale, USA
Beijing, China
Limenas, Greece
Cuxhaven, Germany
Sant Feliu de Guíxols, Spain
Lauro de Freitas, Brazil
Trogir, Croatia
Warsaw, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content