6200 Papermill Drive, Knoxville, TN 37919, United States of America
#14 of 102 hotels in Knoxville
Guests' ChoiceBased on 630 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.2
Value for money
8.4
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Stephanie
United States of AmericaNothing!
Excellent facilities! Spacious rooms and comfy beds. Great restaurant and bar area too. Outdoor fire pits were great too! This place never disappoints!
Stayed in May 2024
Reviewed: May 13, 2024
John
United States of AmericaLocation was very convenient, the staff were friendly and very accommodating.
Stayed in May 2024
Reviewed: April 27, 2024
Milea
United States of AmericaClean and modern
Stayed in March 2024
Reviewed: April 23, 2024
Stephanie
United States of AmericaNothing!
Repeat guests. Always a great stay here - rooms are clean and spacious. Updated as well. Property is clean parking plentiful. Staff are always friendly and helpful. Outdoor fire pit is awesome. Breakfast at the restaurant was high quality and delicious too!
Stayed in April 2024
Reviewed: April 22, 2024
Latonya
United States of AmericaNo complaints. Everything was great!
Clean and great staff
Stayed in April 2024
Reviewed: April 18, 2024
Paulette
United States of AmericaMore tv stations would have been a bonus.
We did not have breakfast. This hotel is a testament to how good Hilton Hotels should be! We loved everything about it and wish we could have stayed longer. The bed was very comfortable, the bathroom clean and modern, carpet clean, everything was great.
Stayed in April 2024
Reviewed: April 8, 2024
Howard
United States of AmericaThis is the first time breakfast required a payment of $14.95 for each person. My past experiences did not include costs for breakfast, yes there was an ala carte option. This caught us off guard. The next morning we went to the waffle house.
Staff professional, facility pool and gym excellent, room clean and comfortable, easy access to internet, and easy access to Knokville.
Stayed in April 2024
Reviewed: March 24, 2024
Rebecca
United States of AmericaEverything was great
Stayed in March 2024
Reviewed: March 18, 2024
Tracey
United States of AmericaNo complaints
Updated, comfortable, dinner and bar, location, staff. In town for a concert and this hotel is top notch!!
Stayed in March 2024
Reviewed: March 11, 2024
Richard
United States of AmericaHonestly me and my wife had no complaints! We loved it!
Everyone was so nice! And facility was so clean! The location was perfect for what we was there for!
Stayed in March 2024
Reviewed: March 5, 2024
John
United States of American/a
n/a
Stayed in March 2024
Reviewed: February 14, 2024
Lezlitaz
United States of AmericaThe drain in the shower was loud? The hours of operation for the gym - needs to open early - 6:00 am for us early workout people The pool was inviting but closed when we arrived
The room smelled wonderful when we entered ( for some reason, this has been an issue as of late, other hotels we smell cat or mold). The room was super clean. Love the shelves/drawer combo in the closet space, the bathroom had extra shelves for toiletries on the wall so that they don't crowd the counter - which was adequately large as well. The shower was large and the shower head was tall for my tall spouse - extra nice! The bed was super soft and comfy as well as the pillows. Bonus - a wonderful restaurant in walking distance to grab a great meal late at night after driving all day!
Stayed in February 2024
Reviewed: November 26, 2023
Walter
United States of AmericaAll good
Staff very friendly. Breakfast was exceptional every morning
Stayed in November 2023
Reviewed: October 23, 2023
Scott
United States of AmericaAll I want to say about things to work on is the mattress was very firm and uncomfortable overall. I know all mattresses are not created equal in rooms of this nature. I do ask the chain to reevaluate the mattresses. I am not sure if there are rooms that have a more pillow top mattress with better box springs, or if they are all standard in their level of firmness and quality. I would say that needs to be looked into in the future. It was very hard to rest comfortably on the mattress I was in at this particular Hilton in room 224. I did not express this issue with the front desk and will not deter me from returning in the future. I just firmly believe that it's something this particular hotel could improve on.
All of the staff were very kind and friendly. They were very helpful whenever I had a question. The desk receptionists were helpful and recommended nice places to eat and other activities to go while on our stay. The bartender, Miss Ana, was wonderful and outgoing to us. She was amazing in her ability to mix drinks that were delicious! The cleaning people were exceptionally friendly and cooperative with giving us extra towels and trash liners. I wish to return to this particular hotel in the future when I stay in the Knoxville area.
Stayed in October 2023
Reviewed: October 14, 2023
Christina
United States of AmericaWe love this hotel . It’s our favorite place to stay when visiting our son.
Stayed in October 2023
Reviewed: October 6, 2023
Michelle
United States of AmericaEverything was great
Excellent
Stayed in September 2023
Reviewed: September 24, 2023
Kenneth
United States of AmericaExcellent location friendly staff and clean room and bathroom.
Stayed in September 2023
Reviewed: September 12, 2023
Mary
United States of AmericaNothing!
Beautiful, clean, excellent service. Cozy and just lovely all around. Friendly staff.
Stayed in July 2023
Reviewed: August 24, 2023
Kristy
United States of AmericaEverything was extremely clean
Stayed in August 2023
Reviewed: August 7, 2023
Maury
United States of AmericaDid find anything wrong here.
The facility was very clean! And the staff was fantastic. We arrived there pretty late and they had things all set for us.
Stayed in August 2023
Reviewed: July 16, 2023
Barry
United States of AmericaCNN being on the hotel lobby tv, hate the channel and politics bias.
Cleanliness, nice rooms and facilities.
Stayed in July 2023
Reviewed: July 6, 2023
Alex
United States of AmericaClose to the freeway so a little loud early in the morning but overall great stay!!
The welcoming stay, when you first walk in they great you with a smile! The rooms were clean, the beds were comfy and it was a great end to our weekend long vacation. It was nice to stay somewhere that was so exceptional! Even got some free delicious cookies!
Stayed in July 2023
Reviewed: June 29, 2023
Ruiz
United States of AmericaVery nice!
Stayed in June 2023
Reviewed: June 12, 2023
Diana
United States of Americastaff was exceptional and very accommodating
Stayed in June 2023
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