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  5. Reviews of Super 8 by Wyndham Madison East

Reviews of Super 8 by Wyndham Madison East This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4765 HAYES RD, Madison, 53704, United States of America

#61 of 61 hotels in Madison

Guests' Choice

Review Score

Based on 407 hotel reviews

4.3

Score breakdown

  • Cleanliness

    4.8

  • Comfort

    5.0

  • Location

    6.5

  • Facilities

    4.6

  • Staff

    6.4

  • Value for money

    5.4

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 12, 2024

    3.0
    Unfortunate
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was not clean at all. It looked dingy and the hallways were disgusting. It looked like a cracked hotel. You know, the ones that look like they stink on TV...there is no other way to describe it. And for what I paid?? It was not worth it. Nor will I ever stay there again or recommend this place.

    Staff was friendly and knowledgeable

    Stayed in May 2024

  • Reviewed: April 18, 2024

    5.0
    Fair
    • Business trip
    • Couple
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room needs to clean n more importantly on mechanical size

    Not that great

    Stayed in April 2024

  • Reviewed: April 12, 2024

    4.0
    Should have read reviews before booking
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    The front desk person had a stomach bug and looked like death plus he looked like he was living on the streets. The "remodeled" room did NOT have a fire door and the bathroom door looked like it was kicked in or something. I don't even want to know who was in it looking for protection.

    Check out

    Stayed in April 2024

  • Reviewed: April 1, 2024

    4.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no breakfast like they said and the room next to me had a dog and it barked most of the night

    I liked the price

    Stayed in March 2024

  • Reviewed: March 16, 2024

    3.0
    • With a pet
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: March 4, 2024

    3.0
    It was the worst hotel stay for me ever
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like how online the pictures make the hotel look extremely nice but when I walked in I was very very disappointed. My shower wouldn’t work and neither would my heat so I was freezing all night and the next door people had parrots that talked all night and I couldn’t sleep. And then even though I was moved the hotel is a non smoking hotel and yet people were smoking pot in their rooms and I got sick from the smell of the pot. I was ready to leave and I will not stay here again unless things have changed drastically for the better.

    I liked how I was able to move rooms and that was about it

    Stayed in March 2024

  • Reviewed: December 3, 2023

    3.0
    Had a great stay at Rockford recently, I expected better from Wyndham. Esp. the sink and breeakfast
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    No drinking cups were provided, and perhaps this was with good cause. The water from the sink had an unpleasant taste, and, worst of all, the sink was somehow plugged up and the water would not drain. This meant I had to get bottled water from my car to brush my teeth, to drink, etc. ALSO, there was supposed to be breakfast included. All that was supplied as a breakfast was bagels, (which could be toasted) and cream cheese, butter and Jelly. There was coffee in the breakfast room, but no coffee in the rented room itself. There were snack bars in the breakfast room, but no cereal or fruit or other components of a normal breakfast.

    Room had 2 beds, as promised. Locks were secure, drapes and electricity and TV were functional. Room was provided with quiet surroundings and was conducive to sleep. Refrigerator and microwave were ok. We saw no insects or other pests in the room.

    Stayed in December 2023

  • Reviewed: October 16, 2023

    3.0
    Terrible
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Deluxe king room only met space requirement. All the rest was outdated. Today breakfast only ceral bar coffee an fruit. No cake no beagels no nothing

    Nothing

    Stayed in October 2023

  • Reviewed: October 10, 2023

    4.0
    Needs remodeling and deep cleaning.
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dated, old, run down, not clean.

    The staff was friendly and nice.

    Stayed in October 2023

  • Reviewed: September 19, 2023

    5.0
    It was OK but I lost alot of money
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    They charged me twice, for someone else's reservation and overdrew my account. Then lied about refunding me the money

    They respected my privacy

    Stayed in September 2023

  • Reviewed: September 10, 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was super hard, the shower was so gross I didn’t used it!

    The location and outside cleanliness especially in the grass for the pets

    Stayed in September 2023

  • Reviewed: August 28, 2023

    3.0
    Decent location for our needs but that’s it.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean, noisy and smoky smelling non-smoking room, really bad continental breakfast (no creamer for the coffee), mini pillows.

    Location

    Stayed in August 2023

  • Reviewed: August 16, 2023

    4.0
    fake
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    they stole my man’s wallet

    nothing

    Stayed in August 2023

  • Reviewed: August 13, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed

    They don’t give breakfast

    Stayed in August 2023

  • Reviewed: July 11, 2023

    5.0
    Fair
    • Business trip
    • Couple
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet in the bedroom had some suspicious white stains around the bed, but the big problem was the smell, it smelled really bad like cat piss.

    The staff. We really wanted to leave, the receptionist gave us the chance to get another room, if I’m rating the place with a 5 it’s just because of her and how nice was her understanding the problem, and trying to fix it.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    3.0
    Poor communication
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fact I was charged 100 dollar deposit that I was never informed of twice on top of room fee and that the breakfast was granola bars and apples.

    Decent price

    Stayed in July 2023

  • Reviewed: July 1, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were very hard and dirty. There were stains on the bedframe that was concerning. They say they have breakfast, but it was just apples and granola bars. The room smelled like mj. The water pressed sucked. I will not be staying at a super 8 again.

    Nothing

    Stayed in June 2023

  • Reviewed: June 25, 2023

    5.0
    loved the staff. but will not return. would not recommend it.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the room was dirty. although the beds were comfortable, the whole room smelled like cigarettes and mold…and it was a non smoking room. there was also a strange questionable substance left in the bathroom tub as well. the carpet was so sticky that we put our shoes right back on. thankfully we were only there for 4 hours and then carried on on our road trip.

    the wonderful lady checking us in was phenomenal. we were late checking in and she went above and beyond for us. I can’t say enough positive things about her!!

    Stayed in June 2023

  • Reviewed: June 4, 2023

    4.0
    staff was great, unfortunately will not stay again
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    no I’ve maker, for a large hotel they only had 1 machine in the lobby area that unfortunately had broke while we were there. the rooms did not have the a/c going on this 90 degree day so it took hours to cool off.

    our room was clean

    Stayed in June 2023

  • Reviewed: May 26, 2023

    4.0
    With all the other hotels in same area, this one would be my last choice.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    No ice machine. Free breakfast was a joke.

    Bed was comfortable. Room was good size.

    Stayed in May 2023

  • Reviewed: April 18, 2023

    5.0
    It was somewhere to lay your head, that's about it.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They said they were remodeling but the carpet was sticky, the tile flooring in the bathroom was not cleaned, only one trash can in the entire room, no hangers, no vent system for the shower, smelt strong of weed, breakfast was apples, granola, and coffee.

    Parking was convenient for the rooms. Roku tv was nice.

    Stayed in April 2023

  • Reviewed: April 13, 2023

    4.0
    hope I don’t have to stay here again!
    • Business trip
    • Solo traveler
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    homeless people living in hotel

    room recently remodeled

    Stayed in April 2023

  • Reviewed: October 24, 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was like a rock hard board! Soo much noise in the night. We were on the top floor but all night sounded like people were yelling and throwing eachother around! Woke us up atleast 3 times. Even if it was in hall or next door was just rediculous and we didn't even go to bed until midnight. Also only thing offered at Continental as they call it was bad coffee. No food. Wallpaper and caulking all peeling off in bathroom but probably just needs remodeling. Get new mattresses, listen for quiet at night after midnight atleast and offer people something to eat especially if you offer that on your website.

    Easy check in and out was the only thing good.

    Stayed in October 2022

  • Reviewed: October 24, 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had a leaky refrigerator. There was plaster dust on the bed and on the floor. The room was dingy and falling into disrepair.

    Easy access to highway.

    Stayed in October 2022

Showing 1 - 25

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