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  5. Reviews of Super 8 by Wyndham Marshalltown

Reviews of Super 8 by Wyndham Marshalltown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3315/3303 South Center Street, Marshalltown, IA 50158, United States of America

#8 of 8 hotels in Marshalltown

Guests' Choice

Review Score

Based on 96 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.2

  • Location

    7.2

  • Facilities

    5.3

  • Staff

    6.2

  • Value for money

    5.8

  • Free Wifi

    5.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 27, 2024

    5.0
    Fair
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hallway carpet crunched.

    Basic room for sudden late stay

    Stayed in May 2024

  • Reviewed: December 18, 2023

    5.0
    Could be more improvements in rooms and housekeeping department
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was ok

    Stayed in December 2023

  • Reviewed: November 17, 2023

    4.0
    Unknown judgement
    • Business trip
    • Solo traveler
    • Double Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The switch In policies and discriminative behavior towards me in comparison to how my friends that had a room on both sides of me were treated

    The breakfast and the maintenance mans wife and baby were great

    Stayed in November 2023

  • Reviewed: October 15, 2023

    4.0
    Never again
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Run down

    Price

    Stayed in August 2023

  • Reviewed: October 24, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was weird, had friends behind the counter, one was sitting on the floor. Floors everywhere were dirty, stairs had sand on them, Room refrigerator was unplugged, burn marks in the bed spread, there was marks on the ceiling(looked like boogers), floor were not clean, holds in the walls, the shower did not drain while showering (stood in the water up to my ankles). The place was dark and didn't not feel safe at all.

    The price, a/c worked, good tv stations

    Stayed in October 2022

  • Reviewed: September 12, 2022

    4.0
    ok in a pinch, but not something I want to go back to.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    leaking faucets, room felt humid, carpets and sheets felt wet, cigarette burns in the blankets

    low price

    Stayed in September 2022

  • Reviewed: August 17, 2022

    5.0
    A little frustrating because the staff didnt seem to care.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The strong musty smell from the leaky toilet which made the carpet on the other side ofvthe wall wet. We found a bug in the bed like a tick.

    The bed was very comfortable and the room was a nice size.

    Stayed in August 2022

  • Reviewed: August 6, 2022

    4.0
    Was not impressed at all.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Went down to get a cup of coffee and it was out of coffee and the orange juice wouldn’t work either. The hallway carpet was disgusting. Very dirty!

    Not much

    Stayed in August 2022

  • Reviewed: May 31, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were hard and lumpy. Bathroom tiny with no safety rails in tub or mat. Couldn't close curtains saw people all night long walking past.

    Stayed in May 2022

  • Reviewed: May 23, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tolite didn't flush right there was no smoke detector and the shower dripped

    It was close to where we were going. The beds were comfortable.very reasonable rates

    Stayed in May 2022

  • Reviewed: March 14, 2022

    5.0
    not good!
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    old no really clean picture that they post are not updated

    none🙁🙁

    Stayed in March 2022

  • Reviewed: July 10, 2021

    4.0
    We felt safe but that was about all.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    no one at the desk - if you needed to talk to someone you had to call and wait. Hallway was not very clean. Bathtub drain in room was held open by A bar of soap still in its wrapper stuffed under it to hold it open. The TV remote was missing its back and only had 1 battery

    The location was good. Breakfast was to be available from 6 to 9 daily. The 1st morning we went to breakfast at 8:15 and e studying but the coffee was already put away. The 2nd morning we went at 7:30 and their was no coffee ages eggs cereal and milk and stuff to make waffles no meat or bread for toast

    Stayed in July 2021

  • Reviewed: May 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not that many other guest

    The price was good The room was clean and the bed good put if you want modern then this motel is not for you. It is old and not much updating done. The door to are room did not shut on its own so we had to make sure to pull or push it shut. It was very quiet but I think we were the only ones staying there Friday night and Saturday there might of been 5 other so that was good and helped with being quiet.

    Stayed in May 2024

  • Reviewed: February 26, 2024

    1.0
    Waste of time and money
    • Leisure trip
    • Couple
    • Double Room - Disability Access - Non-Smoking
    • Stayed 1 night

    Read above. The lady at the front desk needs to be FIRED. And I told that lady that she was rude since I got there, it is no wonder the parking lot was almost empty. Almost anything I asked her she acted like she had no clue what I was asking. It was the worst time I have ever had at a hotel and a total waste of my money I spend and don’t recommend anyone staying there either. When we go to the room after checking in the broken window was left hanging wide open and very chilly in the room. I tried calling the manager and sounded like the same lady telling me the manager won’t be in until tomorrow about noon.

    The lady at the front counter was very rude I tried asking her what I was signing and she said I had to sign it if I was staying there, the toilet was plugged up and asked her for a plunger, she said the housekeeper would be in about 3 hours later, told her NOT to go to my room because my wife was sleeping so she went there and knocked on the door at about 6 am. And we got ready and left this terrible hotel at about 6:30 am.

    Stayed in February 2024

  • Reviewed: July 25, 2023

    2.0
    We will never return to this location!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    See above No staff ever at the desk. No breakfast Not what we have experienced even at a Super 8 Ever. We will not be returning Not worth the $ Had to go thru a janitor closet to use a bathroom before we could get into our room.

    Never saw staff at the desk. Never received breakfast other than cold cereal No plates had to but our own at the store next door. Good thing we brought some cereal bars. At 7pm staff knocked on our door with BREAKFAST cereal bar and yogurt cup What a joke! We will not be returning to this location.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Less than 3 hours before I was scheduled to check in, they called to cancel my reservation. I was coming from out of state to attend my nephews wedding. I will be calling you shortly about my refund.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing bothered me, however there things to fix and you could charge more. Shelf in bathroom is about to fall down. Plumbing for toilet needs attention. Toilet seat is super loose.

    Bed A/C Location Price of Diet Coke in vending machine, WOW only $2. Way cheaper than a gas station!! Employee was nice

    Stayed in July 2023

  • Reviewed: July 6, 2023

    3.0
    Won’t be staying there again. Wished I would’ve taken pictures of torn carpet, dirty carpet.
    • Leisure trip
    • Solo traveler
    • Double Room - Disability Access - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Refrigerator door wouldn’t stay shut. Carpets were dirty. Main lobby smelled like marijuana in the afternoon The overall cleanliness could be increased substantially!

    Employees were kind.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    1.0
    Gross
    • Leisure trip
    • Solo traveler
    • Double Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel

    Leaving

    Stayed in June 2023

  • Reviewed: June 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The price was not what I was told I'd pay. Ended up being almost $70 more than when I booked the rooms online.

    The location was good, very close to many restaurants and gas stations. They were also putting new furniture in and it looked better than the old stuff.

    Stayed in June 2023

  • Reviewed: May 31, 2023

    1.0
    Never ever!
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything!!!!!

    Disgusting!! I have pictures!!!!!! Dirty. Not clean!!! Old and hardly anything worked!!°° only 1 outlet that would supply power to my c-pap!!!!°

    Stayed in May 2023

  • Reviewed: April 17, 2023

    1.0
    it was very uncomfortable and got sick from the smell
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the restroom smelled like the sewer and we had to leave in the middle of the night the first night that we was there Bc we was getting sick and went to a different hotel

    the lady at the front desk was nice

    Stayed in April 2023

  • Reviewed: March 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not anything special

    Price was okay

    Stayed in February 2023

  • Reviewed: March 3, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast

    Stayed in March 2023

Showing 1 - 25

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