7325 Palisades Parkway , Mentor, OH 44060, United States of America
#5 of 8 hotels in Mentor
Guests' ChoiceBased on 340 hotel reviews
6.7Cleanliness
7.1
Comfort
7.1
Location
7.9
Facilities
6.8
Staff
8.0
Value for money
7.2
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
Sagar
CanadaNot clean
Too much smoke smell from smoking cigrates and weed
Stayed in May 2024
Reviewed: April 29, 2024
Jeanene
United States of AmericaClean and very comfortable bed
Stayed in April 2024
Reviewed: April 16, 2024
Pamela
United States of AmericaThe bathroom needed a lot of work
Stayed in April 2024
Reviewed: April 12, 2024
Paula
United States of AmericaYou could tell it was a smoker room from the smell but room was clean.
Convenient to where we were going.
Stayed in April 2024
Reviewed: April 8, 2024
Evelyn
United States of AmericaBed could have been more comfortable. The chair in the room wasn’t comfy. The breakfast hours weren’t long enough. The cleaning staff literally waited outside my door for checkout time and then knocked at exactly checkout time (w/o identifying themselves) and talked loading in the hall while we were packing up. I felt completely rushed even though we were out of the room at 11:03.
Clean. Frig and micro.
Stayed in April 2024
Reviewed: March 19, 2024
Martha
United States of AmericaThe facilities obviously needed a redo. The wall paint was chipped, and the furniture was older and chipped.. My room has a "funny" odor. I did overlook this and have stayed here twice due to the clean sheets, towels, and price.
The staff was friendly and the rooms were clean. The breakfast area was clean and set up early.
Stayed in March 2024
Reviewed: February 21, 2024
Shanetta
United States of AmericaThere wasn’t nothing that I didn’t like about
The location was good breakfast can be a little different with there was hot food
Stayed in February 2024
Reviewed: January 28, 2024
Diane
United States of AmericaThe breakfast was subpar. Very little choices (2 cereals, instant oatmeal, bread, package cinnamon rolls and apples). There was coffee & tea. Also, apple and orange juice BUT the orange juice was SPOILED ( I didn't even know that was possible)
Helpful staff.
Stayed in January 2024
Reviewed: December 2, 2023
Larizi
United States of AmericaGood for the price.
Stayed in November 2023
Reviewed: November 30, 2023
Cindy
United States of AmericaBreakfast was light on variety. Only had cinnamon rolls and cereal.
Stayed in November 2023
Reviewed: November 15, 2023
Sam
United States of AmericaThe breakfast was subpar at best, staff could have been friendlier. Definitely over priced for what it was.
Close to the highway, nice enough room.
Stayed in November 2023
Reviewed: November 10, 2023
Lawrence
United States of AmericaSome times my neighbors are noisy and nothing is done about it
Convenient to work
Stayed in November 2023
Reviewed: November 4, 2023
Christine
CanadaThe bed was not comfortable
The location to restaurants and activities, the price
Stayed in October 2023
Reviewed: October 23, 2023
Lawrence
United States of AmericaDisrupted by person next to me knocked on my door several times
Close to job
Stayed in October 2023
Reviewed: October 16, 2023
Lilly
United States of AmericaThere was an issue with the lights. The room was dark, but they fixed it. The shower curtain rod was broken (not properly anchored). The bathroom door knob was broken and seemed to be glued back together. There was an iron and ironing board, but the board had nothing on it. Two small lamps with one 60-watt bulb in each. One bulb was missing from each. The phone didn't work but they fixed it. Breakfast included was a joke. Cereal or oatmeal package, and packaged cinnamon rolls. The only drink was coffee.
Price. It was half of what the place across the street was.
Stayed in October 2023
Reviewed: September 7, 2023
William
United States of AmericaIncluded breakfast was a tad marginal.
Great location—-easy to access.
Stayed in September 2023
Reviewed: August 17, 2023
Sylvain
CanadaStaff friendly Basic but for the price definitely worth it
Stayed in August 2023
Reviewed: August 16, 2023
Dennis
United States of AmericaThe free breakfast was non existent. they only had coffee, cereal and a coffee roll. The juice dispenser was broken and there wasn't any other pastries
Stayed in August 2023
Reviewed: July 2, 2023
Richard
United States of AmericaNoisy all night. Truck running beside window at 5:30 am.
Stayed in July 2023
Reviewed: June 20, 2023
Gail
United States of AmericaBreakfast was very limited.
Great location. Convenient for highway and food sources, but quiet. Night clerk was very helpful and friendly about switching rooms because the first room smelled smokey. Room was spacious, clean and comfortable. Excellent value for money when traveling with a dog.
Stayed in June 2023
Reviewed: May 31, 2023
Shea
CanadaBeds could have been more comfortable.
Good value, nice staff, room was clean
Stayed in May 2023
Reviewed: May 22, 2023
Jerry
United States of AmericaBreakfast was a lot to be desired. I cannot eat grain so the only thing I could eat was apples.
Room was clean when we arrived and staff was friendly.
Stayed in May 2023
Reviewed: February 18, 2023
Donald
United States of AmericaTV did not work .. They had to move us to a man new room
The staff very friendly
Stayed in January 2023
Reviewed: January 22, 2023
Biju
USAThere is no water provided for guests as compliment. The free breakfast should rotate on daily basis.
The facility and rooms were good.The staff was supportive.
Stayed in January 2023
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