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  5. Reviews of Super 8 by Wyndham Milford/New Haven

Reviews of Super 8 by Wyndham Milford/New Haven This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1015 Boston Post Road, Milford, CT 06460, United States of America

#10 of 10 hotels in Milford

Guests' Choice

Review Score

Based on 252 hotel reviews

4.2

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    5.2

  • Location

    6.5

  • Facilities

    4.9

  • Staff

    6.0

  • Value for money

    4.9

  • Free Wifi

    4.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 4, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Non smoking room smell like cigarettes

    Stayed in April 2024

  • Reviewed: April 27, 2024

    3.0
    We’ve paid $102,35 for each room and overall experience was disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room could use new paint, it was cleaned but walls were dirty, bathroom window was barely closing. We booked 2 rooms. The coffee machine was broken in one room and the other room didn’t have any. They provided one working coffee machine after I asked. The breakfast was not quite like on the picture, when asked the man at the front desk said that picture of breakfast room on internet was taken about 20 yrs ago… Here’s what was available for breakfast: coffee, hot water, tea, jogurt, sweet breakfast cinnamon buns, cereal bars and 2 apples were left. The front desk man told us not to eat too much and that we should take some food and go to our rooms. When asked why we can’t eat in breakfast room since there were tables/chairs over there, he said: ‘it’s their policy that we can’t eat in breakfast room’. There was no information on the breakfast room door about such ‘hotel policy’. I’ve been to number of hotels/motels around the country and never experienced such ‘customer service’. I don’t recommend staying there.

    Stayed in April 2024

  • Reviewed: March 18, 2024

    3.0
    Great staff, ugly motel
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were outdated for sure. All the furniture is banged up, peeling, or broken. Light switch when you enter room doesn't work, had to literally use my phone to flip on the bedside sconces, and one of the lightbulbs was blown. Definitely needs a renovation, or at least new furniture.. it was clean, but really felt like I should be paying maybe 50$ to stay here instead of 100$

    Staff was great, friendly and helpful. Probably the only good thing about the motel!

    Stayed in March 2024

  • Reviewed: December 12, 2023

    5.0
    Fair
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs renovations, old windows, thin walls

    Location

    Stayed in December 2023

  • Reviewed: December 12, 2023

    3.0
    Mediocre stay just was okay nothing special or worth money I spent
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was very rude shower wouldn't work where they had to keep sending us to other rooms just to take a shower and gave a handicapped room shower as well knowing we weren't handicapped. When we needed fresh towels toiletries etc. The staff was rude seemed to not wanted to be bothered and we stayed for 6 7 days there and been nothing but issues sink would clog up for not reason. It was hard to even get our room cleaned and even had to go and wash our own sheets and spend our own personal money

    I liked the size of the room and it was comfortable

    Stayed in December 2023

  • Reviewed: November 17, 2023

    5.0
    Fair
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    1st room given had no heat. 2nd room the Walls were dirty, nowhere to hang your clothes, the bar was missing for it, the mirror was removed from wall and on the floor. Broken light switches Most of all, A bathroom towel was dirty and an ugly patched hole in shower but shower was clean.

    The 2nd room had a good working heater in it. And it was smoking room, A decent bed and a shower and toilet

    Stayed in November 2023

  • Reviewed: October 27, 2023

    3.0
    I did not like it
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smell wasn’t cleanest

    Ugh smell funny

    Stayed in October 2023

  • Reviewed: October 24, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The "non smoking" room smelled strongly of cigarettes and marijuana. This was hard to get past in order to be comfortable. The room appeared somewhat clean but some things were missed (greasy finger prints on the full length mirror)the facilities were extremely worn down (rusty areas on doors and window casings) WiFi was terrible

    Our room was on the ground floor and had an entrance directly to our parking spot.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Booked a nonsmoking…. But was put in a smoking room “because they are renovating all the nonsmoking room”

    Stayed in October 2023

  • Reviewed: August 13, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    felt a little unsafe in the area

    Location was great

    Stayed in July 2023

  • Reviewed: July 16, 2023

    4.0
    Overall I got what I paid for. However there wasn’t a very inviting feeling to the place.
    • Leisure trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The sink in my bathroom was cracked and just made the place look run down and dirty.

    Location was great. Staff was helpful.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    3.0
    If you see a poor rating for this facility, believe it!!
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night

    The TV did not work. There was no soap in the bathroom and NO HOT WATER.

    "Breakfast" was a non-breakfast. A bag of protein bars.

    Stayed in July 2023

  • Reviewed: June 19, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were people who somke stayed there before and we can smell it when we were there. The air is so bad. Also, the sound isolation is zero. There were a family talking loud and making noise till 12:30 nights. Crazy! The worst experience in last 2 years. I will never choose a low star hotel again.

    Stayed in June 2023

  • Reviewed: May 19, 2023

    3.0
    It was okay.
    • Leisure trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Lacking Variety of options for breakfast. Coffee pot overflowed.

    Breakfast was poor at best, nothing warm except the coffee

    Stayed in May 2023

  • Reviewed: May 10, 2023

    4.0
    It was not so good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 13 nights
    • Submitted from a mobile device

    MY ROOM Nothing in it worked. Give me a refund?

    Did not eat it

    Stayed in May 2023

  • Reviewed: May 8, 2023

    5.0
    terrible
    • Leisure trip
    • Couple
    • Studio Suite with a King Bed, Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    smell of room was bad . even though it says free breakfast , there was none and I went early . would not stay here again even if they offered me a free room

    hot tub

    Stayed in April 2023

  • Reviewed: May 1, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    the floor was dirty and sticky no ice bucket or coffee maker the breakfast was an apple, danish, granola bar and yogurt in a bag even though they had a breakfast room the grounds had alot of trash on it

    bed was comfortable room was large had a fridge and microwave bathroom was clean

    Stayed in April 2023

  • Reviewed: November 5, 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was not super comfortable and no breakfast was served even though it was advertised as breakfast included.

    It was easy to check in and room was clean.

    Stayed in November 2022

  • Reviewed: October 11, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The place looks outdated.. There was mold in the bathroom ceiling. You can hear loud noises, Lucky I brought my ear plugs! If you don't mind those little details, . Overall the bed was comfortable and for the price for two night stay it went by quickly to put mind to it.

    Stayed in October 2022

  • Reviewed: September 27, 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast poor. Loud neighbors. Broken items.

    Stayed in September 2022

  • Reviewed: September 20, 2022

    5.0
    Never again…
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Keys didn’t work, noisy, toilet seat was so loose it almost fell off toilet…

    Close

    Stayed in September 2022

  • Reviewed: August 8, 2022

    4.0
    We only stayed there because they wouldn’t refund our $400 for the two nights we had reserved.
    • Leisure trip
    • Couple
    • Studio Suite with a King Bed, Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The price was definitely not worth what you got. The first room they put us in was absolutely disgusting. There were muddy footprints all over the room, the toilet had urine and hair all over it, and the room smelled like smoke.

    It was a convenient location. The bed was comfortable.

    Stayed in August 2022

  • Reviewed: July 27, 2022

    4.0
    I was not overly impressed with how things were/were not handled by the staff,
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Their "nonchalant" attitude. when I called the front desk (after 1:00 in the morning) to say that the television in the room next door was SO LOUD The front desk guy said that he would "take care" of it. Nothing changed. TV was still loud.

    The location of the breakfast, was fine. The room was off of the front desk. The content of "the breakfast" was NOT so fine. THere was no more coffee, the milk dispenser was empty, there was only one choice of cold cereal, and there were no more napkins. AND there was at least a half hour more time before the breakfast time ended The answer I got when I questioned this, was "There is No more". That was all,,,,,,, no apology.

    Stayed in June 2022

  • Reviewed: July 21, 2022

    3.0
    Horrible
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was roaches coming from the hole on the wall, this made our stay very uncomfortable we had to put all our belongings on top of the table, I honestly have pictures and videos of it, I would like a refund

    The jacuzzi was nice

    Stayed in July 2022

Showing 1 - 25

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