304 Second Street, Williamsburg, VA 23185, United States of America
#61 of 75 hotels in Williamsburg
Guests' ChoiceBased on 759 hotel reviews
6.3Cleanliness
6.6
Comfort
6.8
Location
8.1
Facilities
6.5
Staff
7.5
Value for money
7.3
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 28, 2024
Trista
United States of AmericaPRICE FOR THE QUALITY
CHECK IN AND OUT WAS PLEASANT,
Stayed in April 2024
Reviewed: May 21, 2024
Leonoria
United States of AmericaI didn’t like that the location didn’t have breakfast I didn’t like you had to talk alway to the front desk to get extra towels and blankets
I like the king size bed it was very comforta
Stayed in May 2024
Reviewed: May 20, 2024
Samuel
United States of AmericaChecked in at front desk, and wanted to change and shower quickly after the trip down The room had a very musty smell to it and also like it had been smoked in. Also when I turned on the shower water, it too had like musty Oder to it. Moved past it and went on to getting ready and headed out for dinner. Got back and went to plug my phone is the found a used MJ roach on the side of the bed, the other side had cigarette ash as well. Went and told the older gentleman on duty (very nice guy) and he took great care of me and the situation.
The property is very close to Colonial Williamsburg and the shopping around that area. The prices were very reasonable. And the bed sheets very clean.
Stayed in May 2024
Reviewed: April 23, 2024
Bartlett
United States of AmericaNot up to date
Nothing
Stayed in April 2024
Reviewed: April 15, 2024
Octavia
United States of AmericaI feel like it needs a power wash.
It was conveniently in the area of our main reason for visiting Williamsburg.
Stayed in April 2024
Reviewed: April 3, 2024
Tobi
United States of AmericaBreakfast is NOT provided, not even coffee. The room did have do it yourself coffee service, however there is no juice or coffee available in the lobby.
Hotel was able to provide a room for 5 people (2 adults and 3 teens). Clerk provided clean bedsheets and I was able to make the bed in the pullout couch. Hotel room was reasonably clean. Sidewalks should be resurfaced and room is ready to be updated with new carpet, furniture etc.
Stayed in March 2024
Reviewed: March 18, 2024
Roger
United States of AmericaA little rundown. Cigarette burns on the tub and sheet. Ice machine broken. Little things like that.
VERY reasonable rate and excellent location.
Stayed in March 2024
Reviewed: March 13, 2024
Lori
United States of AmericaYou could tell they were slowly updating. The newer items were quite nice, but the dated items/decor were very dated.
The location was amazing.
Stayed in March 2024
Reviewed: January 8, 2024
Warren
United States of AmericaThe bar that holds the shower curtain was loose and dropped causing the shower curtain to remain open at both sides allowing water to get on the floor. Two screws were missing, and it appeared that they were already missing when the bathroom was painted.
The room was clean and the wi-fi was good.
Stayed in December 2023
Reviewed: December 6, 2023
Rice
United States of AmericaToo many people outside their room smoking pot and drinking beer
It's a nice place just some of the patrons ruin it
Stayed in December 2023
Reviewed: December 3, 2023
Nathaniel
United States of AmericaBugs
Stayed in November 2023
Reviewed: November 27, 2023
Bishop
United States of AmericaIt wasn't clean and needs updating
Location
Stayed in November 2023
Reviewed: November 7, 2023
Shaani
United States of AmericaFirst room had roaches, went to the office he moved me to another building, very clean and no roaches
Nice location
Stayed in October 2023
Reviewed: September 23, 2023
Sleepybexhill
United Kingdom.
It’s an old place, but our room was well maintained and very clean. Housekeeping were in very day. You do get some TV noise from neighbours, but that is to be expected in a wooded building like this. The location was very good. We walked into historic Williamsburg in around 20 minutes and there are lots of restaurants within easy walking distance. There is even a brewpub a few minutes walk away. Only real negative was the lack of breakfast. So many places stopped this during Covid and are reluctant to start again. However, they do provide tea and coffee all day long. Overall, we were pleased with our stay considering the cost.
Stayed in September 2023
Reviewed: September 13, 2023
Archine
United States of AmericaFirst room was supposed to be non smoking had to have them switch rooms they upgraded to a double queen but the beds were double beds not queen beds
Convenient location
Stayed in September 2023
Reviewed: September 10, 2023
Janice
United States of AmericaLoud music and not very clean
Location
Stayed in September 2023
Reviewed: September 10, 2023
Short
USASee above. Won't stay again.
Property fair. Dirty in back areas. Laundry only HOT water. I had to remove my clothes from machine. Desk clerk said to bad, can't help you. Not our machines. NO BREAKFAST. Also said to bad we don't do it anymore.
Stayed in September 2023
Reviewed: September 4, 2023
Nadia
United States of AmericaBathroom features was too old. AC unit was not working properly. We couldn’t sleep at night.
Location was great. It was too expensive compared to the services.
Stayed in September 2023
Reviewed: August 16, 2023
Gina
United States of AmericaMini fridge had too much ice in it. Drawers were dirty. We did not use either.
Good beds. Good location. First floor. Walkable.
Stayed in July 2023
Reviewed: August 15, 2023
Rebecca
United States of AmericaTV had issues connecting to cable, needs updating. Did not appreciate how house keeping was knocking on the door at 9:30am when checkout was at 11am. They should wait till key cards are turned in before coming to clean. Wish I checked out pool and breakfast to give those a review.
Parking close to room, bathroom was sufficient, AC worked really well. Fridge was ice cold chilled. Will probably come back since this room was in my budget and local. Close to food & gas stations & grocery store
Stayed in August 2023
Reviewed: August 7, 2023
Justin
United States of AmericaI had a non smoking room and it smelled really bad of cigarette smoke. The sheets had stains and holes room was nasty
Location was good
Stayed in August 2023
Reviewed: August 6, 2023
Rose
United States of AmericaHousekeeping came knocking on the door early and the tag wouldn't stay on the door
I liked that it was close to everything, the pool was nice
Stayed in August 2023
Reviewed: August 3, 2023
Bertil
United States of AmericaThe bed was a little lumpy. The room was over perfumed upon arrival
The location was perfect. The price was excellent front desk very efficient
Stayed in August 2023
Reviewed: July 22, 2023
Kelly
United States of AmericaRoom smelled of smoke.. all my belongings had to be rewashed because of the smell.. found a curly black hair in the shower.. not mine..
Convenient
Stayed in July 2023
Serino, Italy
Wola Ducka, Poland
Seoul, South Korea
Sirmione, Italy
St. Petersburg, USA
Miami Beach, USA
Santos, Brazil
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content