7700 Memorial Boulevard, Port Arthur, TX 77642, United States of America
#13 of 20 hotels in Port Arthur
Guests' ChoiceBased on 171 hotel reviews
7.1Cleanliness
7.7
Comfort
7.8
Location
8.4
Facilities
7.2
Staff
8.0
Value for money
7.6
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 22, 2024
Justin
United States of AmericaCleanliness, Termites, Jacuzzi didnt work, , Shower leaked and was broken, Washer and dryer didnt work
Wasnt horrible, few issues, had some Termites in the room. shower leaked pretty steady all night. Washer and Dryer were broken, never got fixed
Stayed in April 2024
Reviewed: March 6, 2024
Noel
United States of AmericaThe elevator made some noises a couple of times. Check in time is 3pm, and I had to wait a few hours to get in. The staff was very accommodating though. They were much appreciated.
Very nice and quiet place. Beds and pillows were very comfortable. Staff was excellent and helpful. I would stay there again. I would recommend to friends and family as well.
Stayed in March 2024
Reviewed: March 5, 2024
Darriel
United States of AmericaToo many kids running around on the upper floors and down the hall ways
Room was spacious
Stayed in March 2024
Reviewed: March 2, 2024
Julie
United States of AmericaBreakfast was bare minimum
Room was nice. Comfy bed
Stayed in March 2024
Reviewed: July 28, 2023
Valerie
United States of AmericaThe only downfall to the hotel was the indoor pool. With this area being iffy on weather, I decided an indoor pool would be best, but the pool was awful. It was so hot in the pool room and the water was even hotter. There seemed to be too much water in the pool and when I stepped in, I noticed that it looked like there was some sort of oily like stuff on the water, there was bugs and trash floating around also, and it didn't seem like the filtering system was on. There was nothing indicating that the pool was closed and the staff even pointed us in the direction of the pool.
The room was nice, it was clean and the bed was super comfortable. The staff seemed pretty friendly and I loved that the ac was on in the room when we got there.
Stayed in July 2023
Reviewed: July 2, 2023
Ghafoor
United States of AmericaSoon after enter the lobby we all felt Bed odor , same smell we felt in the room too.
Big Space
Stayed in July 2023
Reviewed: June 28, 2023
Jared
United States of AmericaRoom was warm and had a musty smell.. the facility attempted with an in room dehumidifier
Cheap and good location
Stayed in June 2023
Reviewed: June 27, 2023
Adkins
United States of AmericaIndoor pool was closed and doors were locked
Location, plenty of parking and the elevator works
Stayed in June 2023
Reviewed: May 25, 2023
Stacey
United States of Americano late check out
it as clean and close to everything
Stayed in May 2023
Reviewed: December 15, 2022
Corwin
United States of AmericaSmell of the room
Location
Stayed in December 2022
Reviewed: November 2, 2022
Young
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: September 24, 2022
Crystal
United States of AmericaCOLD POOL
POOLS ARE IN DOOR AND WERE SUPOSED TO HEATED WERE VERY COLD IT IS ALSO CONNETED TO THE JACUZZI VERY COLD
Stayed in September 2022
Reviewed: September 21, 2022
Evelyn
United States of Americalocation
Stayed in September 2022
Reviewed: September 17, 2022
Terry
United States of Americathe guy at the front desk.
the girl at the front desk
Stayed in September 2022
Reviewed: August 13, 2022
Michael
United States of AmericaNot enough variety.
Stayed in July 2022
Reviewed: July 13, 2022
Cyndy
United States of AmericaThe kids enjoyed the pool. Maids were nice. Close to my family we were visiting.
Stayed in May 2022
Reviewed: March 26, 2022
Tammy
United States of AmericaThe elevator sounds like it's gonna brake, it's scary.
The room was spacious and clean.
Stayed in February 2022
Reviewed: December 1, 2021
Abraham
United States of Americacarpet needed cleaning
spacious rooms
Stayed in November 2021
Reviewed: July 30, 2021
Carol
United States of AmericaBreakfast
Breakfast was poor poor
Stayed in July 2021
Reviewed: June 24, 2021
Mary
United States of AmericaLots of long term people staying here. The toilet in the bathroom ran constantly
Location is perfect,
Stayed in May 2021
Reviewed: May 29, 2024
Deborah
United States of AmericaThe rooms were old and smelled wet and mildew. I changed rooms twice, first room had bedbugs, the next room the floor was soak and wet with a terrible smell. After the third move I was able to sleep. The pool was not clean the water looked brown.
The location was close to restaurants and interstate
Stayed in May 2024
Reviewed: May 21, 2024
Lisa
AustraliaThe room stunk of stale cigarettes The handle was broken on bedroom door when it was shut couldn’t open it. There was mould on the doors the fridge had 3 legs so when you opened it it fell forward and so did everything in the fridge. No kitchen plates bowls utensils and we were supposed to be in an extended stay unit (one bedroom) the ironing board was broken and couldn’t be used. Plus the hot water tap on kitchen sink didn’t work. The air con rattled loudly all night I thought it was pitiful do not stay there it is horrible. I paid for 3 nights but couldn’t do it another night. Went to another hotel
The lady at front desk was pleasant
Stayed in May 2024
Reviewed: May 9, 2024
Michael
United States of AmericaRoaches in my room....include breakfast is make your own Wafel...no eggs...no potatoes..just had coffee....sorry never again....Sad
. ....Roaches in my room....include breakfast is make your own Wafel...no eggs...no potatoes..just had coffee....sorry never again....Sad
Stayed in May 2024
Reviewed: February 10, 2024
Matthew
United States of AmericaDirty, ac filters literally had French fries and thick mold in vents, toilet seat broken, shower curtain rod broke and hanging down actually had to hold the curtain up with one hand while showering. Hair on walls and pubic hair in bath from previous person.No water pressure in the shower due to the build up on the shower head. They only have cereal and muffins for breakfast ( when asked at the front desk about the hot breakfast that is advertised we were informed that management stopped it but won't take down the advertising)
Location
Stayed in February 2024
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