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  5. Reviews of Super 8 by Wyndham Newburgh/West Point Stewart Intl Airport

Reviews of Super 8 by Wyndham Newburgh/West Point Stewart Intl Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1287 Route 300, Newburgh, NY 12550, United States of America

#4 of 6 hotels in Newburgh

Guests' Choice

Review Score

Based on 361 hotel reviews

4.7

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.4

  • Location

    7.0

  • Facilities

    5.1

  • Staff

    7.2

  • Value for money

    5.4

  • Free WiFi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 24, 2024

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The facilities were very rundown. I don't expect much from a budget hotel but this one seriously needs renovation. the beds were thankfully clean, which serviced for our short stay. Also, the "included breakfast" was barely breakfast at all: pre-pacakged muffins, yogurt, and coffee.

    The concierge/attendant was welcoming and helpful. he promptly switched our room when we found that there was a problem with the one we were assigned.

    Stayed in December 2023

  • Reviewed: November 14, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I had NO hot water at 6 am in the morning. I ran the water for 5 minutes all the way on hot. It never reached warm, let alone hot. The TV didn't work properly. It was either a blue screen WITH sound or a picture with NO sound. We were there for 25th reunion. We were only there to change and sleep. It definitely wasn't worth the price that was changed. The "free breakfast" is a continental breakfast with 2 food items. Fig Nutons (cookie) and a piece of pound cake (individually wrapped). There was a small can of apple juice offered for beverages.

    The staff

    Stayed in November 2023

  • Reviewed: November 3, 2023

    5.0
    But we changed room and it was fine
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed bugs

    Stayed in October 2023

  • Reviewed: October 2, 2023

    4.0
    If it wasn’t for the evening desk man, who helped us settle in. Wish I took pictures
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    The whole room needs to be inspected by the hotel manager and head of housekeeping. Please refer the previous question’s answer. No USB connection to charge phone.

    The room: the refrigerator’s freezer was a block of ice, The drapes ar so old that there are many small holes on them, no soap or shampoo provided, empty toilet paper roll was empty, the lights were not working, no remote control for the television. If it wasn’t for the evening desk manager, who brought us new bulbs, TV Remote No blankets placed on the bed

    Stayed in October 2023

  • Reviewed: September 24, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a bug in the window, shower was not clean

    The staff were very kind!

    Stayed in September 2023

  • Reviewed: September 18, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were very uncomfortable

    Stayed in September 2023

  • Reviewed: September 12, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet wouldn't flush. Phone wire was cut. Carpet corners of the room were dirty, dusty.

    Pillows were great. Mattress was comfy too. I stood here once before and that stay completely different.

    Stayed in September 2023

  • Reviewed: June 18, 2023

    5.0
    Good staff, ok room.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms need updating, there was a roach in our room.

    Employees are super nice.

    Stayed in June 2023

  • Reviewed: June 13, 2023

    5.0
    The appliance need to be updated.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    well the small refrigerator in the room was not plugged in so it took awhile to get cold & the door was broken so every time the door was open it would fall off.

    The location in the area.

    Stayed in May 2023

  • Reviewed: May 28, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Run down, bed uncomfortable, 1 towel for 2 adults, very old

    Parking

    Stayed in May 2023

  • Reviewed: April 24, 2023

    5.0
    If you’re not picky and want a cheap room, this is the place for you.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room itself had a funny smell but after I showered my soap had the room smell better. Also the water pressure was really bad but that might’ve been just my room. It was a little dirty, the walls need a little cleaning inside the room but it was pretty much a motel room. The people attracted to this hotel and the one next door were characters.

    The staff was absolutely phenomenal!! I mean really amazing. They were kind, helpful & incredibly friendly. The price was also pretty good.

    Stayed in April 2023

  • Reviewed: February 26, 2023

    4.0
    Would not recommend. Would not stay here again.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room needs deep cleaning and redoing. Sink finish gone so looked dirty, drain corroded. Drapes worn out. No sound proofing.

    Stayed in February 2023

  • Reviewed: February 1, 2023

    5.0
    price should of been cheaper going by the accommodations.
    • Leisure trip
    • Travelers with friends
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No phone in room, some curtains not all, one lamp didn’t work, remote didn’t work for tv.

    Nice size room and staff was friendly

    Stayed in January 2023

  • Reviewed: January 13, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not very clean .Bed was broken

    Close to our destination

    Stayed in January 2023

  • Reviewed: December 19, 2022

    5.0
    Fair
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We had a roach problem in room 231

    The guy at front desk very sweet guy

    Stayed in December 2022

  • Reviewed: December 15, 2022

    5.0
    Fair
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    room, very out dated. u could see the water stains in the old carpets. the sink and toilet were very low.

    staff was great vey nice.

    Stayed in December 2022

  • Reviewed: December 6, 2022

    5.0
    Super 8 review from Eric n Christina
    • Couple
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    I didn't like one housekeeping women, I already knew there's not as much as usual but I been staying two weeks so what I asked for was doable and never did it the manager of housekeeping is awesome though and she deserves a raise if you ask me

    I liked the staff I liked they were all friendly honest and there for you food if everything's ok cleaning everything adjusting us in the same room no bothers to us at all trys there best even at night being awake no sleep still in smiles I love it here ; Christina ;)

    Stayed in December 2022

  • Reviewed: October 24, 2022

    6.0
    good enough for a short visit but not clean
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    dirty and dingy - floors were disgusting and smelled

    good price, TV was accessible

    Stayed in October 2022

  • Reviewed: August 30, 2022

    6.0
    staff was good but cleanliness was not there , also window screen was bent and bugs were getting in
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    walls dirty, bed had smoke holes in it

    staff

    Stayed in August 2022

  • Reviewed: August 20, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed was uncomfortable the toilet was too low guests slamming doors after midnight

    Location and the price

    Stayed in August 2022

  • Reviewed: August 16, 2022

    5.0
    More expensive than the Midwest and more shabby.
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Ants in bathroom sink, vacuuming rarely done, breakfast had very full fruit cups, sticky pastry, and no napkins.

    Stayed in August 2022

  • Reviewed: August 7, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hallway rugs were quite dirty and it seemed expensive for a Motel.

    Good location if you’re driving from one location to another and not staying locally. We stayed with our dog and thankfully the room wasn’t carpeted.

    Stayed in July 2022

  • Reviewed: July 26, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The place was very old it had mold on wall. It was very out dated. The rugs in hall way were very stained.

    The people were very friendly

    Stayed in July 2022

  • Reviewed: July 11, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk person both at check in and check out were rude. No greeting "What you need? is how I was addressed. Couldn't accurately tell me how to get to my room. I had to park out back due to parking lot being full. No big deal! When we got back to the desk to head to our room I was told I shouldn't of parked there that the front lot was closer. NO KIDDING it was full so I did not have a choice. Given no information then talked to like we were dumb. I have been in the service industry for over 30 years and own my own small service business currently. I know, no one wants to work after COVID and it's hard to keep people. A recession is coming and people will be making conscience choices about where they spend their money. It starts and ends at customer service and perceived value. Be better!!

    Location was good

    Stayed in July 2022

Showing 1 - 25

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