425 Wharton Lane, Norton, VA 24273, United States of America
#1 of 3 hotels in Norton
Guests' ChoiceBased on 269 hotel reviews
7.0Cleanliness
7.4
Comfort
7.4
Location
8.2
Facilities
7.2
Staff
8.3
Value for money
7.7
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 19, 2023
Kimberly
United States of AmericaIce machine broken. Room directly across from vending ...noisy people at machine getting drinks or snacks all night. Hotel smelled like WEED all day long all night long made me sick to my stomach to constantly smell that. Breakfast was Not breakfast... It was a muffin. And coffee or tea. Couldn't even eat either kind of muffin offered. There's no reason COVID restrictions should even apply to this aspect of the reservations. There are ways you can still serve other things like offering juice or prepackaged breakfast sandwiches (sausage egg cheese biscuits etc) or even bagels or Danish.
I liked the staff
Stayed in December 2023
Reviewed: December 11, 2023
Sharon
United States of AmericaNeeds updated very much but suited our purpose for the length of time we stayed.
We liked the availability and price for the short notice.
Stayed in December 2023
Reviewed: December 8, 2023
Nathan
United States of AmericaNot clean. No bath towels. No breakfast.
No breakfast and common areas were dirty. I think they must be doing construction. We also didn’t have any towels and I had to go to the front desk to get some.
Stayed in December 2023
Reviewed: November 21, 2023
Amanda
United States of AmericaThe hallway smelled a bit like smoke, but thankfully the room didn't!
Friendly front desk staff, great water pressure, quiet location, great AC
Stayed in November 2023
Reviewed: November 9, 2023
Teresa
United States of AmericaNo breakfast except muffins. No elevator. Room on 2nd floor. I have bad knees. Toilet rocket. Bedspread stained.
Location is great.
Stayed in November 2023
Reviewed: November 7, 2023
Chet
United States of AmericaBed could have been better
Friendly staff, convenient location.
Stayed in October 2023
Reviewed: October 16, 2023
Dale
United States of AmericaNeeded breakfast included for the price.
Location was good. The lady that checked us in was extremely helpful and helped make our stay a positive experience.
Stayed in October 2023
Reviewed: August 14, 2023
Ernistine
United States of AmericaProperty was good
Had stayed there several times. Was familiar with the area.Always had family and friends Gathering in that area . My hometown
Stayed in August 2023
Reviewed: July 19, 2023
Chris
United States of AmericaPlace was a little dated but didn't make it any less comfortable.. A few of the lamps didn't work in the room.. The toilet leaked around the bottom of the foundation..
Staff was friendly and answered any questions I asked, AC was cold.. The mini fridge was extra cold on my pop..
Stayed in July 2023
Reviewed: June 22, 2023
Kathy
United States of AmericaEven though it was a non smoking room, the entire hotel smelled like cigarette smoke.
The room was clean and the beds were comfortable.
Stayed in June 2023
Reviewed: June 5, 2023
Crystal
United States of Americaloud sometimes
clean quiet affordable wonderful staff
Stayed in May 2023
Reviewed: May 24, 2023
Valencia
United States of AmericaI don't like the fact that in their ads the claim to have breakfast. They do not.
Stayed in May 2023
Reviewed: April 23, 2023
Robert
United States of Americalobby entrance smelling like smoke, although rooms are 100% smoking free, you could tell our room had been smoked in needs an upgrade
location , friendly staff
Stayed in April 2023
Reviewed: March 28, 2023
Crystal
United States of Americabreakfast could be better
friendly staff, clean, quiet, comfy, location to where I needed to be
Stayed in March 2023
Reviewed: February 8, 2023
Patricia
United States of AmericaThe fact I asked several times for a room close to either front entrance or side entrance due to health issues and I was told they had a room for me. I get my room it was smack in the middle.
The night clerk was a very nice gentleman willing to help in any way he could.
Stayed in February 2023
Reviewed: January 29, 2023
Jamie
United States of AmericaThere was not anything that I did not like.
It is quiet and cozy. Everything was clean and I had everything I needed.
Stayed in January 2023
Reviewed: January 1, 2023
Callie
United States of Americawell where to start, it had a roach crawling around my room got flood (I was on top floor) they moved me to another room. the hall smelled like smoke it was over priced for what I stayed… then they charged me for another night that I didn’t book. not sure if I got the refund for that either
staff was nice
Stayed in December 2022
Reviewed: November 21, 2022
Valencia
United States of AmericaWhen booking it shows that breakfast is provided. It is not. Since 2020, which I understand, but it is saying since that they have breakfast. for a couple of stays they had muffins. This last stay - nothing.
Like the location. convenient. Rooms are clean and have what is needed.
Stayed in October 2022
Reviewed: November 5, 2022
Jenny
United States of AmericaThe clean
Stayed in November 2022
Reviewed: October 25, 2022
Deborah
United States of Americabed uncomfortable.. mattress hard and lumpy
location
Stayed in October 2022
Reviewed: October 9, 2022
Robin
United States of Americaadvertise breakfast but none provided no maid service because understaffed
location
Stayed in October 2022
Reviewed: September 11, 2022
Darryl
United States of Americathe back door was repeatedly propped open, including at night - a security concern. It says “breakfast included,” but there was no breakfast - only a pre-packaged , stale, small muffin. very misleading advertising.
inexpensive, quick and clean
Stayed in September 2022
Reviewed: September 7, 2022
Stacey
United States of AmericaNothing to really say bad about it .
The location was good . The staff was very pleasant . The hotel was good for the price we paid .
Stayed in September 2022
Reviewed: August 8, 2022
Jason
United States of AmericaThe guest next door was extremely loud from 10 pm to 12 am. I did call front desk and reported it and things stopped.
Easy access to main roads.
Stayed in August 2022
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