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Reviews of American Inn & Suites Metro Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9863 Middlebelt Road, Romulus, MI 48174, United States of America

#21 of 27 hotels in Romulus

Guests' Choice

Review Score

Based on 1090 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    8.0

  • Facilities

    6.5

  • Staff

    7.6

  • Value for money

    7.3

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 5, 2024

    7.0
    Not enjoyable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No parking No extra blankets No television and no help to set up a tv

    Stayed in April 2024

  • Reviewed: May 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Took some time to check in. But good for its money. If i will travel from DTW i will stay here again

    Stayed in May 2024

  • Reviewed: April 30, 2024

    5.0
    It was ok
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Floor of room was gross. Window has a board as a lock . AC unit was messed up

    Breakfast was ok. Should have other drinks besides water and coffee. Price was why I booked here

    Stayed in April 2024

  • Reviewed: April 29, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk staff and the lady that drives the shuttle begged for tips the whole ride to the airport

    Stayed in February 2024

  • Reviewed: April 26, 2024

    6.0
    Regular place.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy

    Very Near from airport

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Okay for what I paid for
    • Leisure trip
    • Solo traveler
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The floor was sticky

    I got what I paid for

    Stayed in April 2024

  • Reviewed: April 16, 2024

    6.0
    Simple stay near the airport
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The room had issues with lighting, some lightbulbs were broken so the room was quite dark. Wifi connection was decent, maybe a bit slow. Air conditioning unit showed no signs of life, not sure, I tried pressing on/off switch but nothing happened. Thankfully it wasn't too hot anyway. Sheets didn't look fresh to me (take a loot at photos) ! Breakfast is barely there, very simple and not exciting.

    Location is good, right next to airport.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    6.0
    6 on the 10 scale
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    T.V. and heater didn't work properly

    Cleanliness

    Stayed in April 2024

  • Reviewed: March 18, 2024

    7.0
    Ok. Nothing special
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Tough to get towels and bedding

    Close to the home that we visited.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room - Disability Access
    • Stayed 1 night

    Nothing. Everything met my expectations.

    A competitively priced hotel. Located conveniently for DTW airport. A basic continental breakfast. The room was as expected for this price bracket. It contained all the expected features, TV and coffee machine. The room was clean and functional. The heating worked effectively. The free hotel shuttle was an additional bonus. Convenience stores within easy walking distance.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    7.0
    Got the job done, you get what you pay for.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It could have been cleaner (dirt in the corner of the bathroom and stained chairs), our microwave didn’t shut completely, and the smoke detector fell from the ceiling when we were sleeping.

    It was exactly what we needed for a one night stay before flying early in the morning.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    7.0
    Adequate
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Chaotic check- in and shuttle service. My husband & I arrived prior to our 4 kids arriving and they wouldn't add them to the shuttle pick up list for 5am. The list was then full for all times immediately before & after 5am when they tried to sign up upon their arrival. The kids had to have U.S. Park shuttle pick them up. The receptionist offered for us to park at the hotel 1 night before moving our vehicles to the U.S. Park next door, but I doubt there was even room for us to park, partly due to the snow storm that had hit earlier and was never plowed with so many cars parked for extended stays. We parked our cars next door for the week. Really should give a voucher for 1 free night of parking at U.S. Park in these situations. Hard to hear receptionists through the glass and they didn't try to make it easier. Not very friendly. Chaotic.

    The location was good because of the close proximity to U.S. Park, but also made for loud planes flying directly overhead until about 12:30 am. Price was excellent for a close place to stay before an early morning flight.

    Stayed in January 2024

  • Reviewed: February 8, 2024

    6.0
    got what i paid for
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    heating unit did not work, long wait to check in as the staff was also driving the shuttle

    convenient and inexpensive

    Stayed in February 2024

  • Reviewed: January 31, 2024

    7.0
    Great for the value, despite the heat situation. Sarah was an exceptional bright spot!
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Heat. I wasn’t informed that I had to hit the reset button on the wall mounted unit for it to function.

    Proximity to my work.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    6.0
    Sarah was excellent! So personal and friendly!
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The noise of other patty and planes.

    The price was great for my purpose.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    7.0
    Very nice staff very helpful and they would be the reason why I would come back to this hotell
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Towels were dirty and tv was without a picture at times

    Sherrie Barber was very helpful shuttle driver/belhop!

    Stayed in January 2024

  • Reviewed: January 13, 2024

    7.0
    Get away with my husband
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Despite being in a busy area it was quiet and calm.

    Stayed in December 2023

  • Reviewed: January 11, 2024

    6.0
    I was comfortable but had to wear extra clothing to bed.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Skimpy bedding

    It was clean and quiet

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    I liked the fuzzy blanket on the bed, but wished there was a duvet/bigger comforter with it.

    I chose this hotel for its price and the transportation to the airport.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    5.0
    great for the money and location
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The room was freezing and not a very welcoming atmosphere. There was no breakfast. However, for the price, I won't complain.

    I liked the location and the friendliness of the shuttle driver.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    7.0
    Good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Floors were dirty wiped up a spill with a towel and the towel was trashed because of the dirty floor.

    Quiet for the most part

    Stayed in December 2023

  • Reviewed: December 26, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    No Tv

    bed

    Stayed in December 2023

  • Reviewed: December 19, 2023

    7.0
    Good
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was not cleaned by the nightstand between the bed and nightstand it looked like old “something” splashed on the floor and not cleaned up. It was also on the bed frame.

    Location was perfect , staff was nice.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    5.0
    Would not stay here if other options available.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Smoke detector in the drawer of bedside table. Bed frame was metal and when bumped (unavoidable) sounded like striking a gong. Not clean. Found fake eye lashes and disposable tooth cleaners in the bathroom obviously from previous occupants. Sounded like the planes would land in my room. Walking on the carpet made my socks really dirty. No safe available. No second door lock. Not enough towels or wash cloths.

    The mattress was soft. The staff were friendly and readily available.

    Stayed in December 2023

Showing 1 - 25

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