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  5. Reviews of Hotel Rose Garden

Reviews of Hotel Rose Garden This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1860 The Alameda, San Jose, CA 95126, United States of America

#71 of 84 hotels in San Jose

Guests' Choice

Review Score

Based on 255 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.7

  • Location

    7.7

  • Facilities

    6.6

  • Staff

    7.7

  • Value for money

    6.7

  • Free Wifi

    6.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    7.0
    A moderate hotel with reasonable price with such a location.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights

    There is no service for coffee maker in the room. The garbage was not handled, no refill of coffee package.

    Almost average service as this class of hotel. WiFi connection speed is excellent.

    Stayed in March 2024

  • Reviewed: February 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Parts of the hotel needed a fresh coat of paint and some final touches.

    Stayed in February 2024

  • Reviewed: January 25, 2024

    6.0
    My review
    • Business trip
    • Family with young children
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was very slippery on the porch / front door step

    It was secluded

    Stayed in January 2024

  • Reviewed: December 1, 2023

    7.0
    Good value, accessible property
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 13 nights
    • Submitted from a mobile device

    Shelf support in fridge needed attention

    Large room, good TV. Bath

    Stayed in November 2023

  • Reviewed: August 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool wasn’t available The suit I had for the night came with jacuzzi which the knobs were broken off so could not make use of it

    The patio area around the pool

    Stayed in August 2023

  • Reviewed: July 15, 2023

    5.0
    Fair
    • Family with young children
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The front desk staff troed stealing my phone

    Pool was great the room wD nice

    Stayed in May 2023

  • Reviewed: April 26, 2023

    6.0
    Pleasant
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel staff was not around at check-in or check-out. Waited about five minutes at the desk for check-in. Another customer said she had called to try to get someone to the desk but there was no answer. Bags of garbage were left in the parking lot near an entryway at night and we're not gone by the morning.

    The location is great. I have been there a few times before.

    Stayed in April 2023

  • Reviewed: February 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The good breakfast. the bar upstairs.

    Stayed in February 2023

  • Reviewed: January 5, 2023

    6.0
    OK for the money but they need to do something regarding the piping and referring to the leaking water in the back of to
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The property does need some work especially in the rooms rugs are filthy and dirty spots everywhere and water leaks in the bathrooms

    Properties a good location so I needed to go

    Stayed in January 2023

  • Reviewed: November 12, 2022

    7.0
    if you need them, they are there
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    needs small repairs. sink stopper broken. toilet seat lose. cleaning staff seemed to occupy most of breakfast space, cooking waffles send talking, leaving no space for guests to have breakfast. staff very helpful when we got confused by room lock mechanism

    location

    Stayed in November 2022

  • Reviewed: October 26, 2022

    7.0
    spooky scary and old
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the smoking rooms needs to be updated very spooky

    the garden in the midd

    Stayed in October 2022

  • Reviewed: October 19, 2022

    5.0
    It was okay, but I'm not sure I'll stay there again.
    • Leisure trip
    • Solo traveler
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 5 nights

    Although spacious, room was oddly laid out with a very narrow passage (between the foot of the bed and the wall) to get to the bathroom. The bed was sloppily made (no attempt had been made to even straighten the sheets). Pillow was quite lumpy and uncomfortable to use (so I didn't). There were very noticeable marks (dirt?) on the bathroom door which I was able to wipe off with a moistened towel (so why hadn't housekeeping done that?). I was disappointed that the pool had already been closed and drained for the season. I used to live in San Jose and know that the weather stays warm (if not actually hot) all the way through October.

    Room was spacious. I requested, and got, a room on the ground floor. The refrigerator and air-conditioning worked just fine.

    Stayed in October 2022

  • Reviewed: August 16, 2022

    7.0
    Cool
    • Business trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 4 nights

    Hot Water only works sometimes

    Stayed in August 2022

  • Reviewed: August 15, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 2 nights

    The room was not completely clean. The floor did have several dark stains on it. Even though this was a smoking room. The bed quit had several burn marks on it.

    I did enjoy the breakfast and the nice customer service. The room was larger then expected which I was very happy about. My room was also located on the lower level also a PLUS for me. My did enjoy the the comfort bed in the room even through the quit had burn marks on it.

    Stayed in July 2022

  • Reviewed: August 5, 2022

    6.0
    good stay
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    it’s quiet and good weather

    Stayed in August 2022

  • Reviewed: August 5, 2022

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed 2 nights and one the first day when our room was cleaned only one side of the room was cleaned only 1 bed was made and my hair brush was missing

    Stayed in July 2022

  • Reviewed: July 30, 2022

    7.0
    Nicely maintained Rose Garden next to a clean pool.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The plumbing was old and the toilet backed up.

    Centrally located to our needs. Located in a nice neighborhood.

    Stayed in July 2022

  • Reviewed: July 15, 2022

    5.0
    It's like staying at Schitts Creek motel without the humor.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smell of smoke in the rooms wad overwhelming. The trash on the hotel grounds was disappointing. The stains on the towels looked like my rags I used to wash my car and then tossed in the washer.

    I liked the free parking and close proximity to the airport.

    Stayed in July 2022

  • Reviewed: June 28, 2022

    5.0
    Didn’t meet my expectations for the price. A lot of homeless people
    • Leisure trip
    • Couple
    • Deluxe King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty Hot Tub No shampoo No Body wash No conditioner. Stains on the cover sheets. Particles in jacuzzi.crums on carpet.

    Comfy bed

    Stayed in June 2022

  • Reviewed: June 10, 2022

    5.0
    Fair
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The noise the unclean carpet the rooms light fixtures were missing lightbulbs the sink in bathroom was clogged ect ect ectu

    I booked a smoking room because my friends that came to visit smoke and that was about the only positive thing about hotel.

    Stayed in June 2022

  • Reviewed: May 23, 2022

    5.0
    Would stay for one night just to rest. Bring your cleaning supplies. Don’t expect much.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room smelled old. It was not clean. Had to tell staff twice to clean the room and the second time the just made the bed. And put the bath mat inside the sink and didn’t clean the sink same hair from the morning was still there that night it was disgusting

    The room is a good size for two. And the bed was comfortable. Front desk service was great

    Stayed in May 2022

  • Reviewed: May 9, 2022

    5.0
    Fair
    • Couple
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    reserved a non smoking room and the room smelled a lot like cigarette

    location was nice

    Stayed in May 2022

  • Reviewed: March 13, 2022

    6.0
    it was ok but questionable with activites
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    strange people walking around the complex at night

    nice location

    Stayed in February 2022

  • Reviewed: February 28, 2022

    6.0
    Alright not the best experience.
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    There was not enough toilet paper when we got there there was one that was less than half and there was not an extra one. The towels were horrible super small and thin.

    The location.

    Stayed in February 2022

Showing 1 - 25

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