2975 Johnstonville Road, Susanville, CA 96130, United States of America
#3 of 6 hotels in Susanville
Guests' ChoiceBased on 673 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.1
Staff
8.8
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
"lio"
United States of AmericaIt's a little bit tired here and there, I guess. It really was fine.
I read the Google reviews, and I was a little bit scared, but I was pleasantly surprised that this was a perfectly good, well maintained, nicely located place. It's definitely the kind of place where working folks stay - The parking lot was full when I rolled in in the evening, and it was nearly empty at about 6:30 a.m. I found it a pleasant practical no frills experience. It's located basically at the gate of the Susanville fairgrounds, so maybe sometimes of the year it's pretty raucous, but it was very fine and restful for me.
Stayed in April 2024
Reviewed: April 27, 2024
Bill
United States of AmericaThe room was next to the steps leading to the second floor. There was lots of foot traffic most of the night. Also there was a power outage at the motel. I missed my alarm and I woke up myself 2 hours after I wanted to leave for home.
Easy check in. I asked the lady if I could get a room as close as I could to the Wi-Fi. She was clueless. So I will what they had
Stayed in April 2024
Reviewed: April 16, 2024
Barbara
United States of AmericaBreakfast was prepackaged, limited and coffee was weak.
Bed was comfortable and room was clean.
Stayed in April 2024
Reviewed: April 12, 2024
Shawnie
United States of AmericaThe people in 204 sounded like they were partying like there was no tomorrow very loud all night long. Also, we had to park further away from our front door think maybe you should put car numbers on the parking space for people to park in front of their door if they can especially the handicap..
The desk helper came in to check on our t. V. Cause it wasn't working very nice.
Stayed in April 2024
Reviewed: March 27, 2024
Ashlea
CanadaThe beds weren't overly comfortable
Stayed in March 2024
Reviewed: February 4, 2024
Ellen-clare
United States of AmericaParking lot was covered in snow and ice making parking and walking dangerous. Snow was from previous day or so.
Easy to find and close to anything you needed
Stayed in January 2024
Reviewed: January 28, 2024
Mark
United States of AmericaConvenient location. Comfortable room. Functional shower without a tub (staff may have put us in the accessible room even though we didn’t book it that way… bonus)
Stayed in January 2024
Reviewed: January 5, 2024
Thalia
United States of AmericaThe tv in the room didn’t work
Lots of parking this time around
Stayed in January 2024
Reviewed: January 2, 2024
Tim
United States of AmericaUpstairs.
On my route
Stayed in December 2023
Reviewed: December 17, 2023
William
CanadaBed frame was a bit noisy.
Quiet for the most part. Nice shower. Convenient parking.
Stayed in December 2023
Reviewed: December 12, 2023
Tony
United States of AmericaTo many low life's
Convenient
Stayed in October 2023
Reviewed: November 28, 2023
Thalia
United States of AmericaNo parking
It’s quiet
Stayed in November 2023
Reviewed: November 21, 2023
Don
United States of AmericaLarge room with fridge
Stayed in September 2023
Reviewed: November 18, 2023
Mary
United States of AmericaSadly, while driving home, four hours from the motel, I realized I had forgotten my earrings. I had gotten everything except my earrings. As I was driving, my husband called as soon as I realized the loss, and he asked the manager to please look for the jewelry. Shortly, the motel called and said they found the earrings, and would send them back to me. I was elated! These meant a lot to me. Several days later, while I was away from home, my husband called to say that he had picked up our mail. We had gotten an envelope from the motel. It was had a large hole in it. One earring was missing. One was in the envelope, but broken. I was heart broken, as these meant a lot to me. And I was also angry. It would have been so easy to send these to me in a safe manner, but that was aparently not an option. I realize that I am the one who forgot the jewelry. And I figure this happens on a near daily basis. It is incumbent upon the person who forgot the object to take responsibility. Why does the motel not say, when we call, "This happens on a regular basis. We are happy to send your jewelry to you. We have boxes and padded envelopes ready to pop in the mail. Please give us your credit card, we will charge you $20.00, to compensate for the shipping and the time to get to the post office; and we will get your package in the mail safely home to you. This would have been perfectly acceptable, and made me happy. Instead, i was very sad.
The room was much cleaner and the bed more comfortable than I expected.
Stayed in October 2023
Reviewed: November 14, 2023
Carolyn
United States of AmericaNA
Very clean and comfortable. Staff was helpful and friendly.
Stayed in September 2023
Reviewed: November 9, 2023
Stephen
United States of AmericaI couldn't hold unto the railing all the way up to the second floor. Part of the railing was up against a wooden structure and it made it hard to grasp the railing properly. It would have been nice to have a railing on both sides of the stairway. I will try to book a room on the ground floor next time. Everything else was great.
Price was good. Room was clean and comfortable. Breakfast was good. Overall, I thought it was a good value. I will book again,
Stayed in October 2023
Reviewed: November 4, 2023
Clifton
United States of AmericaThe carpet in the room had a lot of stains
staff was great, the room was comfortable.
Stayed in November 2023
Reviewed: November 1, 2023
Patricia
United States of AmericaConvenient, comfortable, quiet and warm. Room was clean and fresh.
Stayed in October 2023
Reviewed: October 24, 2023
Adam
United KingdomGood location
Stayed in October 2023
Reviewed: October 23, 2023
Trina
United States of AmericaMinimal breakfast options. No toaster.
The staff were friendly, the hotel was tidy and the room was clean and comfortable.
Stayed in October 2023
Reviewed: October 23, 2023
Thalia
United States of AmericaIt was more the room. There was several stains on the carpet and smell
It was quiet. Polite front desk
Stayed in October 2023
Reviewed: October 22, 2023
Anthony
United States of AmericaClean room, Easy Check in
Stayed in August 2023
Reviewed: October 15, 2023
Tom
United States of AmericaOverall this was a nice property and well taken care of. The building and rooms are on the older side but my room was very comfortable and it seems like the clientele was all travelers or business people.
Stayed in October 2023
Reviewed: October 13, 2023
James
United States of AmericaIn the bath room it appeared the remodel contractor may have run out of time and lost some of the workmenship pride. One shower wall at the bottom was not sealed with backing material protruding from under the tile. Some floor tile near the door was cut to fit but was way off measurement so lots of caulk was used to fill in the void and I also noticed possibly the signs of poor ventilation above the door and high on opposing wall in the bathroom.
The facility appeared to be newly remodeled. looked nice
Stayed in October 2023
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