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  5. Reviews of Express Inn Tomball

Reviews of Express Inn Tomball This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1437 Keefer Rd., Tomball, 77375, United States of America

#11 of 12 hotels in Tomball

Guests' Choice

Review Score

Based on 132 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.9

  • Location

    8.0

  • Facilities

    6.6

  • Staff

    7.7

  • Value for money

    7.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 14, 2024

    6.0
    Not bad for a one late night stay when you need a few hours of rest.
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I feel that the room needs some updating. A new coating of paint and caulking would be good and replacing some of the fixtures which have pitting and rusting would be great.

    The location was great. After searching for a room it was within a 10 minute drive from the current location. A room was available when needed and parking was available also.

    Stayed in May 2024

  • Reviewed: January 8, 2024

    7.0
    Stayed here every year for 3 years Very good value, will go again.
    • Business trip
    • Group
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    I realize it's no expensive, but with a little more attention to detail this place good be so much better. Has good bones, breakfast was a muffin at best.

    Our initial room was not ready, the manager quickly relocated us, We really appreciated that. the beds where not uncomfortable, pillows were ok as well. great value for the cost.

    Stayed in December 2023

  • Reviewed: November 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights

    Couldn’t work the tv

    Stayed in November 2023

  • Reviewed: September 29, 2023

    6.0
    Pleasant
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The floors were dirty. I dropped my medication on the floor and there was alot of hair on the floor

    Stayed in September 2023

  • Reviewed: September 14, 2023

    7.0
    Overall I’ll book again
    • Business trip
    • Solo traveler
    • Deluxe King Room -Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My bed was on a built up board that wasn’t as steady

    Stayed in August 2023

  • Reviewed: August 20, 2023

    5.0
    Fair
    • Business trip
    • Group
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were wearing down and not that comfortable, also pillows were a little flat

    The location was good, cleanliness was good

    Stayed in August 2023

  • Reviewed: November 29, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There were holes in the walls. looks like where a hair dryer used to be. And somebody ripped it out. And they never patched up the holes. The Sheets Were stained. the bed frame was plywood. and with a piece of plywood on top. With a hard mattress on it. and when I went to check out. the guy didn't understand English because I asked for a receipt.

    Location

    Stayed in November 2022

  • Reviewed: November 22, 2022

    7.0
    other than the bathroom light, everything else was fine.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    we had a flickering bathroom light. said they’d fix day 2, but didn’t. I couldn’t shower because it was like a strobe light:(

    good location , good staff. large room, comfortable bed.

    Stayed in November 2022

  • Reviewed: September 11, 2022

    6.0
    comfortable and affordable
    • Business trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    The one person working the desk did a great job...considering she was doing it all alone. This place is poorly managed if they leave one person to take care of everyone.

    I have stayed here before, the room was clean and well appointed.

    Stayed in September 2022

  • Reviewed: August 14, 2022

    6.0
    All requests were met.
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Real brewed coffee would be great

    Average

    Stayed in August 2022

  • Reviewed: May 7, 2022

    7.0
    very nice
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    nice area

    quiet

    Stayed in April 2022

  • Reviewed: March 15, 2022

    7.0
    Nice place . Coffee maker didn't work .
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room service was a little over the top with towel dispensing, which disterbed my whole reason for staying : rest and sex . Hahaha with boyfriend Danny C Johnson. Which really isn't that bad .

    I paid online

    Stayed in March 2022

  • Reviewed: December 19, 2021

    7.0
    OK to stay in a pinch.
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It seemed a bit rundown. The hotel could use some sprucing up.

    The price was OK. It was near where we were visiting and convenient to places to eat

    Stayed in November 2021

  • Reviewed: November 21, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Room ac is garbage constantly hot through out the night. Did not receive refund for cancelled the other two days couldn't find a staff member to help. Blood was on my comforter. Lousy sleep and bed was hard

    Stayed in October 2021

  • Reviewed: November 1, 2021

    5.0
    Fair
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a pink stain in the bath tub and around the sink was a blue one. It doesn't seem like they tried to clean it too much. I was scared to take a bath in it. The was a chair made of cloth that the cushion seems filthy. The bed was comfortable at least.

    Stayed in October 2021

  • Reviewed: October 31, 2021

    5.0
    Fair
    • Leisure trip
    • Group
    • Deluxe King Room -Smoking
    • Stayed 1 night

    mirror/ counter/ toliet were dirty. toliet especially was covered in random things of various colors. rest of the room was fine but it is hard overlooking these major areas.

    Stayed in October 2021

  • Reviewed: October 26, 2021

    6.0
    ok
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    TV was not working properly and telephone not working at all. I had to walk down to the office to report the oroblems

    room was pretty clean. refrugerator and freezer were working good.

    Stayed in October 2021

  • Reviewed: October 13, 2021

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only issue was faulty in room coffee maker

    Location. Comfortable. Friendly staff

    Stayed in October 2021

  • Reviewed: October 11, 2021

    7.0
    Stay was Ok. nothing that would keep me from stay there again if I had to.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There were a few little issues The shower would drip when all night when the water was turned off..Just shut the bathroon door So I didn't hear There was a gap under the door so light was comming in under half of the door all night until I put a towell down to block the light. One of the light bulbs above the sink was burned out.

    Room was clean.

    Stayed in October 2021

  • Reviewed: September 24, 2021

    7.0
    Great staff needs better housekeeper
    • Business trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room needed to be thourghly cleaned, the microwAve had graffiti the floor was very warpped.

    Always nice and friendly stafc wish the price stayed the same . always changes from $61 to almosy $80. It would be nice if prices were a advertised $51 + tax and fees .

    Stayed in September 2021

  • Reviewed: September 5, 2021

    7.0
    Great stay for a decent price.
    • Business trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff is always helpful and kind. Rooms are clean and establishment is well maintained.

    Pool needs maintenance.

    Stayed in August 2021

  • Reviewed: August 24, 2021

    7.0
    4 1/2 star review Express Inn, Tomball
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the late night noise, up stairs.

    Staff was courteous. I'm handicapped, and the staff was willing to assist me. The room had wide access doors, so I had no problems getting around with my walker . There were also handicapped rails, at the tub and toilet.. It's near everything.

    Stayed in August 2021

  • Reviewed: July 18, 2021

    7.0
    Not the Bates 😊
    • Leisure trip
    • Couple
    • Deluxe King Room -Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No HBO or movie channels, could provide more than one towel per person as a standard; would have liked to access lobby to view travel material

    Pool was clean, smoking rooms available was a plus, staff was extremely friendly and responsive, great hairdryer and in room coffee

    Stayed in July 2021

  • Reviewed: May 20, 2024

    1.0
    Do not stay here
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There is a variety of bugs in this hotel including roaches and gnats. Beds were lumpy. We checked in a 4pm and out at 1 am because we could not stay there. The smell in the room gave my husband a migraine. Bathrooms have visible mildew. It was disgusting.

    Absolutely nothing. Worst hotel I've ever stayed in.

    Stayed in May 2024

Showing 1 - 25

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