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  5. Reviews of SureStay Plus Hotel by Best Western Redding

Reviews of SureStay Plus Hotel by Best Western Redding This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2600 Larkspur Lane , Redding, 96002-1016, United States of America

#22 of 34 hotels in Redding

Guests' Choice

Review Score

Based on 460 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Mobility Accessible Bathtub
    • Stayed 1 night
    • Submitted from a mobile device

    Tv and fridge didn’t work properly

    Location, clean

    Stayed in May 2024

  • Reviewed: May 3, 2024

    6.0
    Decent, no frills. Not bad tho
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Jacuzzi didn’t work, tidy, but not the cleanest

    Close to freeway. Quiet

    Stayed in April 2024

  • Reviewed: April 26, 2024

    7.0
    Pleasant except for the TV problem.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The TV didn't work. Were told how to fix it ourselves - which didn't solve the problem. Someone came & thought they had fixed it. Still broken. We were too tired to fight it.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Satisfied nice accommodations
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very pleasant

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good stay for passing through
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Pool area was noisy with kids. Room had a “closed up” kinda smell. Walls seem thin, I could hear my neighbors talking and doors opening and closing. Wish breakfast started a bit earlier but 6am probably worked for most on a weekend.

    Hotel was as expected. This was a one night stay as I was driving to Washington so it worked out perfect for me, right off the freeway, by food and gas stations, clean and comfortable. Everything worked. I would stay here again if I were passing through. Room was well decorated and looked like it has been updated lately. Affordable.

    Stayed in March 2024

  • Reviewed: February 17, 2024

    6.0
    Good location, comfortable enough room, stench of pot in the hallways was nauseating
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    There wasn't an area our group could meet up except for the area they served breakfast in but the manager wouldn't allow us to use it. Also, someone was smoking pot inside the hotel and the stench was strong for both days we were there.

    The front desk agent was nice enough and the location was central to our needs.

    Stayed in January 2024

  • Reviewed: February 13, 2024

    7.0
    Very comfortable and clean. We would stay again.
    • Leisure trip
    • Couple
    • Room with One King and One Double Bed
    • Stayed 1 night

    The breakfast was pretty uninspired. Just the most basic hotel hot breakfast.

    The facility was very clean and the staff super friendly even though we arrived very late at night. Our room was very comfortable. The bed and bedding were better than expected. The bathroom a bit outdated but sparkling clean and very serviceable.

    Stayed in February 2024

  • Reviewed: January 1, 2024

    7.0
    Comfortable rooms but hotel has some warts.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is a bit sketchy. Quite a few vagrants. Breakfast was so so.

    Comfortable bed. Nicely remodelled room.

    Stayed in December 2023

  • Reviewed: November 30, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Mobility Accessble Roll-In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very limited.

    Convenience and price

    Stayed in November 2023

  • Reviewed: November 1, 2023

    8.0
    Sufficient
    • Family with young children
    • Double Room with Mobility Accessble Roll-In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Could be less expensive. No complaints.

    Quiet & clean.

    Stayed in August 2023

  • Reviewed: October 20, 2023

    7.0
    Clean hotel in good proximity to the rest of town. Lacking a bit in customer service.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Tv is a little small as was the bathroom. Didn’t feel totally secure while there. Front desk person at check out was not at all customer focused and never smiled or enquirer about my stay.

    Typical hotel. Room was clean and fairly spacious. Back door didn’t latch consistently and the neighborhood was a bit iffy.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    6.0
    It was good
    • Leisure trip
    • Solo traveler
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Tvs are to small.need 50 in or larger...

    Did not have breakfast,but the tvs in the rooms could updated and larger..

    Stayed in September 2023

  • Reviewed: September 7, 2023

    8.0
    It was pleasant place to stay for travel to National park and Lake Shasta area.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Wall outlets don't all work and connect well with my plugs.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    We enjoyed our stay here
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nice location and hotel

    Stayed in September 2023

  • Reviewed: August 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    We arrived in town an hour early before check in. We went to motel to see if we could check in early. The ladies response was a little irritated and rude for me asking and said no they didn't do that.We show up at check in time and go to our room to find it had not even been cleaned. Bedding pulled off bed on the floor and full garbage bags. They were barely apologetic for the incident no cost off of room or anything. I just never dealt with anything like that before. Almost left but again not a situation I been in before so once room was cleaned we were able to go to it. And once we were in our room I noticed the balcony is not an outside balcony but into the indoor pool area which could get pretty noisy with kids at times.it maybe stated it in description and I maybe missed it. And the 1window it did have only opened up a crack so that was a little stuffy in the room not being able to get much air in.

    I did love the room once it was clean.... room was very spacious beds were comfy

    Stayed in August 2023

  • Reviewed: August 27, 2023

    7.0
    Good
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    BREAKFEST STOPPED AT 9 AM

    Good bed quiet

    Stayed in August 2023

  • Reviewed: August 14, 2023

    7.0
    Room was clean but small. Hallways could use an upgrade.
    • Leisure trip
    • Family with young children
    • Room with One King and One Double Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff at the front desk at certain times were unpleasant and not helpful.

    The breakfast room was very clean and the employee in the breakfast room was super friendly and helpful.

    Stayed in August 2023

  • Reviewed: July 22, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Near area are several homeless and didn't know if our car would damaged or if items would stolen...we were fine, but I understand why there cameras on every floor And outside.

    Hotel with Indoor pool at this price point was perfect after driving from redwood forest...the hotel feels dated, but the owners have made attempts to make the living space comfortable for guests. Breakfast was fine with simple hotel standards No foul/mold smells in building...the location was off main strip and felt safer then others. The staff was very nice to speak with.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    8.0
    Easy and convenient and friendly-what’s not to like
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, quiet, no drama. Could easily walk to good coffee shops in the morning, and to a fabulous Indian restaurant for dinner. Didn’t try the breakfast. Able to park the car in the shade, too.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    7.0
    nice stay, not amazing.
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    tv is old, tiny and facing only the hot tub.

    the hot tub. windows can open.

    Stayed in June 2023

  • Reviewed: May 21, 2023

    8.0
    There I was, Watching TV in a Jacuzzi.....
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    I hate that they charge a pretty large cash deposit if you have a local address on your ID, and no real clarity on what is considered "local" or not, and no consistency even on the amount of the deposit but $200 to $300 cash plus the room fees is a little bit excessive I think.

    I love the jacuzzi tubs here! The rooms are very nice sized and always pretty clean and in good repair

    Stayed in April 2023

  • Reviewed: May 12, 2023

    7.0
    Generally, it is a good experience in staying.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I don't have any finding to say.

    It contained what it should have. Staff are friendly and helpful.

    Stayed in May 2023

  • Reviewed: April 21, 2023

    8.0
    Adequate lodging.
    • Leisure trip
    • Couple
    • King Room with Mobility Accessible Bathtub
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast.

    The breakfast was not satisfactory. I'm allergic to eggs. All the cereal is loaded with sugar as were the muffins. One muffin was chocolate and I thought it was bran which would have been my preference. I ate one tangerine and half a muffin. I don't drink coffee. Best Western needs to rethink their breakfast food. Americans eat too much sugar. How about quality whole grain bread instead of junk food.

    Stayed in April 2023

  • Reviewed: January 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    It would have been nice to be able to have early breakfast, but there is a breakfast restaurant close by so that worked for us. The room we had was a bit small, but since we were literally there to sleep for 7 hours, it didn't matter.

    We stayed here as a short overnight and were not able to get breakfast. The hotel is very nice and the rooms are clean and convenient from the parking area. There is a designated area for trailer/truck parking which was useful since we were a bit apprehensive about entering the narrow looking parking lot with a trailer.

    Stayed in October 2022

Showing 1 - 25

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