13440 N Scottsdale Rd , Paradise Valley, Scottsdale, AZ 85254-4041, United States of America
#100 of 125 hotels in Scottsdale
Guests' ChoiceBased on 274 hotel reviews
7.1Cleanliness
7.5
Comfort
7.7
Location
8.3
Facilities
7.2
Staff
8.2
Value for money
7.1
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 1, 2024
Donald
United States of AmericaNo shower door
Good location
Stayed in April 2024
Reviewed: April 25, 2024
Mary
United States of AmericaThe toilet tissue holder was broken. The mattress wasn't as comfortable as I'd like but it was fine for a night.
We left very early so didn't have breakfast. You can tell they are renovating as the rooms show updating . Loved the big nice shower!! We had a Budget truck and were happy they had a big parking lot that was well lit.
Stayed in April 2024
Reviewed: April 2, 2024
Josh
United States of AmericaBreakfast
Loved the location and the rooms were clean. Beds were comfy. Would recommend to friends.
Stayed in March 2024
Reviewed: March 28, 2024
D
United States of AmericaThe baseboards & main door to room were not appealing, needed repair and aesthetic maintenance. Looked like bugs could come possibly in, but never saw any. Restroom was small and shower had a half-glass enclosure that did not prevent water from spraying out into the room. A bit messy. The elevator was slow so we opted to use the stairs near our room. That worked out fine for us.
The staff was very accommodating & pleasant. The price was reasonable. The breakfast buffet had a good variety of food options. The location was perfect for getting to places. Great variety of restaurant & shopping choices nearby. Nice green grass lawn, where most of the landscape in the area is made up of concrete or rock yards.
Stayed in March 2024
Reviewed: March 28, 2024
Karen
United States of AmericaAppears old,needing some upgrades
Room decor, location
Stayed in March 2024
Reviewed: March 25, 2024
Deborah
United States of AmericaHad trouble with the shower faucet. It did not have any cold water and the hot water did not have very much pressure. Had to change rooms. The new room did not have any shampoo etc.
Easy to get to. Staff was amazing!
Stayed in March 2024
Reviewed: March 12, 2024
Tonya
CanadaNever had enough towels face cloths - had to ask If there are two people in the room - there should be a minimum of 2 face cloths.
Clean
Stayed in March 2024
Reviewed: March 10, 2024
Anita
United States of AmericaHallways and elevator need updated
Remodeled rooms.
Stayed in March 2024
Reviewed: February 27, 2024
Lawrence
United States of AmericaWe were initially given a room that had used towels and toiletry products in the bathroom. They did immediately get us into a new room.
The location and accessibility were really good for our stay.
Stayed in February 2024
Reviewed: February 27, 2024
Jesie
United States of AmericaThe breakfast area was really small, and there was a ton of people so there wasn’t a lot of seating. The 3rd day, they only had eggs and bacon, coffee machine was out. Also no microwave in room.
It was a clean room, we didn’t go to the pool but it was a nice size.
Stayed in February 2024
Reviewed: February 21, 2024
Marsha
United States of AmericaOn the old side
Location, good breakfast clean room
Stayed in February 2024
Reviewed: February 14, 2024
Dawn
United States of AmericaCoffee maker
Stayed in February 2024
Reviewed: February 11, 2024
Hamil
United States of AmericaLocation
Stayed in January 2024
Reviewed: February 5, 2024
Rose
United States of AmericaHooks in the bathroom to hang towels and supplies
It was no fuss. I needed a place to shower and sleep and it met that need.
Stayed in February 2024
Reviewed: January 21, 2024
Ann
AustraliaNear the Scottsdale airport, but no airport noise at night. I slept well
Clean rooms, comfortable beds, generous breakfast, free parking
Stayed in January 2024
Reviewed: January 1, 2024
Gail
United States of AmericaSize of room
Wasn't very comfortable for size of room.
Stayed in December 2023
Reviewed: December 31, 2023
Monica
United States of AmericaNo microwaves in room
The staff was awesome and had a great stay
Stayed in December 2023
Reviewed: December 19, 2023
Raphael
United States of AmericaShampoo and soaps dispensers were totally empty. Obviously lazy staff. Cup covers did not fit hot cups - a lawsuit waiting to happen
Clean comfortable
Stayed in December 2023
Reviewed: October 25, 2023
Christine
United States of AmericaThe first room I was given— the shower had smelly rusty water coming out of it, and the stopper in the tub closed and I could not get it to open. Moved to a different room the next morning.
Location Price
Stayed in October 2023
Reviewed: October 13, 2023
Bruce
United States of AmericaLocation was perfect for the medical appointments I had scheduled. Staff was very friendly and helpful.
Stayed in October 2023
Reviewed: October 10, 2023
Bruce
United States of AmericaEntrance door seems difficult to unlatch.
Location was perfect for the medical appointments I had. Staff was helpful and friendly.
Stayed in October 2023
Reviewed: September 26, 2023
Gmelch
United States of AmericaSomethings didn't work but fixed when they can ... no kitchenette
Close to work breakfast was good and the TV and cable was great
Stayed in August 2023
Reviewed: June 4, 2023
Begaye
United States of AmericaRoom was not clean on my arrival.
The big screen tv and refrigerator in room.
Stayed in May 2023
Reviewed: May 9, 2023
James
United States of AmericaBe honest with you room are pretty clean BUT I looked under the bed …. Wow pretty dirty lot of dusty
Staff people are wonderful and patient with me becuz I’m deaf
Stayed in May 2023
Naples, Italy
Bangalore, India
Morzine, France
Sandown, UK
Hong Kong, Hong Kong
Mendenhaven, USA
Srinagar, India
Southampton, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content