2035 N US Hwy 31 N, Traverse City, 49686-3749, United States of America
#5 of 33 hotels in Traverse City
Guests' ChoiceBased on 137 hotel reviews
8.8Cleanliness
9.4
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.1
Value for money
8.6
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Richard
United States of AmericaThe toilet was way too low. My husband, 6'3" knees were in his chest, the seat was so low!!!! The room should have had a recliner. They had a nice chair but it didn't recline, the desk clerk said that not all the rooms have recliners. Maid service was inconsistent, They made the bed after the first night but did not take out the trash, the next day, empty the trash but did not make the bed. Lastly, the front desk was not welcoming. When you came and went, there were no greetings of Hello, Have a nice day, or how as your day? Most Hotels' front desk always greet their guest.
The view was wonderful! The bed was super comfortable. The fireplace in the room was so nice.
Stayed in June 2024
Reviewed: May 25, 2024
Dorothy
United States of AmericaCleanliness & solid structure. Very quiet.
Stayed in May 2024
Reviewed: May 16, 2024
Anthony
United States of Americanice location, great accommodations,
Stayed in May 2024
Reviewed: May 15, 2024
Sue
United States of AmericaIt was super clean and quiet. The staff was great. They serve fresh baked cookies in the evening and breakfast on the weekends. The room was huge and very clean and comfortable. We've stayed many places in Traverse City and this was by far the best and worth the money spent.
Stayed in May 2024
Reviewed: May 11, 2024
Robbins
United States of AmericaSummer prices are outrageous!
Beautiful facility and view
Stayed in April 2024
Reviewed: May 4, 2024
Nasier
United States of AmericaNothing
Everything, it was very beautiful
Stayed in May 2024
Reviewed: April 29, 2024
Sandee
United States of AmericaNeed more lighting
Great location, very big room, clean, beautiful view
Stayed in April 2024
Reviewed: April 27, 2024
Caitlin
United States of AmericaWe loved everything
This property is gorgeous and very clean. The location is beautiful right on the water
Stayed in March 2024
Reviewed: April 22, 2024
Bradley
United States of AmericaLoved the "Jaccuzzi". Shower difficult to work until i found instructions under my towels :-) Very friendly and helpful staff
Stayed in April 2024
Reviewed: April 17, 2024
Jeff
United States of Americanothing
Comfortable, clean with a great view and friendly staff.
Stayed in April 2024
Reviewed: April 11, 2024
Leonard
United States of AmericaI didn't like that I had to leave and go back home!!!!!
The check in was very easy and I was greeted warmly. I really love the notebook that was supplied because it contained housekeeping, breakfast and other helpful information. The room was amazing and the entire hotel staff were very friendly and professional.
Stayed in April 2024
Reviewed: April 8, 2024
David
United States of AmericaSecond bed in a two room suite was a little smaller than expected, but a pull out bed was easy to access with a few minor room movements. The wind picked up at night, and that made the window “howl”. The balcony door in the main room was not secured by whoever was there ahead of us and it blew open during the night. T took a little bit of finagling but we finally managed to turn the lock bolt that prevented it from happening again.
Nice room. Very well-kept space. Beds were very comfortable, and the showers were decent. Nice kitchenette area too. They have a billiard table with free play and a coffee machine always available. Great view of the Grand Traverse Bay the hotel was situated on. There was a balcony with a couple chairs (more on this later). In the Main bedroom was a beautiful jetted tub; deep enough to stand in and be 3' under water.
Stayed in April 2024
Reviewed: April 6, 2024
Kimberly
United States of Americaneed a pool and or hot tub
did not know it was there, until after we already cooked
Stayed in March 2024
Reviewed: April 4, 2024
David
United States of Americaonly had breakfast available on Saturday, not much on the menu.
Stayed in March 2024
Reviewed: April 2, 2024
Marcia
United States of AmericaWas our first time here. Was a great place. We will be back.
Stayed in March 2024
Reviewed: April 1, 2024
Jason
United States of AmericaIt was right on the water.
Stayed in March 2024
Reviewed: March 29, 2024
Matthew
United States of AmericaWhen checking in there was a problem accepting my card (due to incorrect expiration date put in system). I was staying for two separate stays during the same week. The original woman that was helping me was slowly figuring out why my payment wasn’t going through. Even though it processed for our first stay, we were still having troubles with the second stay. Dying this time I asked if my significant other could simply go up to the first room we were staying at and get relaxed while we figure out the problem. At this point, a disgruntled and rude employee came to the front desk and knowing the situation jumped in and barked “no! Not until we get money”. Astonished, I simply looked at her and tried to tell her the first stay was already paid for. We had just drove a long ways and wanted to start winding down for the day. Not even 2-3 minutes after this situation I had everything resolved as to why the card wasn’t working and was able to be on our way to our room. Everything else besides this one encounter was more than amazing.
I enjoyed all the amenities the room had to offer, very cozy and relaxing. Beautiful sight of the water as well.
Stayed in March 2024
Reviewed: March 29, 2024
Mathes
United States of AmericaI really wish the blindes covered the entire window/door so while I was changing in the room it wasn’t so open. Serving some type of food would have been great as well. Breakfast would have been nice.
The bathtub was amazing. Very relaxing. The fireplace was a treat especially because it was a little colder.
Stayed in March 2024
Reviewed: March 28, 2024
Frederick
United States of AmericaMissed out on breakfast room was comfort and clean. Right in the middle to go sight seeing and shopping.
Stayed in March 2024
Reviewed: March 21, 2024
Kim
United States of AmericaThe breakfast wasn't great
The lodge feel was fantastic
Stayed in March 2024
Reviewed: March 18, 2024
Mike
United States of AmericaNot much. Had a great time!
I love the mission style and it is just a beautiful place to stay.
Stayed in February 2024
Reviewed: March 13, 2024
Jon
United States of AmericaHonestly, I can’t think of anything. Maybe the room could have been free?! Jk.
This was a perfect location and the property exceeded our expectations. We will be back.
Stayed in March 2024
Reviewed: March 8, 2024
Sean
United States of AmericaHaving to leave!
Unfortunately, we missed breakfast!
Stayed in March 2024
Reviewed: March 2, 2024
Merit
United States of AmericaChris went above and beyond customer service. Very helpful
Stayed in February 2024
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