701 North Michigan Avenue, Streeterville, Chicago, IL 60611, United States of America
#156 of 182 hotels in Chicago
Guests' ChoiceBased on 4521 hotel reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
9.4
Facilities
7.4
Staff
7.8
Value for money
7.5
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Thomas
Hong KongThere is a little insect in the bathroom. It’s cross street from a hospital and u will hear siren all day n night long. The bathroom fittings, furniture and bedding are outdated. No welcome greeting from the concierge staffs. Housekeeping knocked my door by using a pen at 8am in the morning is impolite and annoying and basically can wake everybody up down the hallway.
Reception staffs are friendly polite and helpful. Location is perfect.
Stayed in May 2024
Reviewed: May 25, 2024
Frances
United States of Americamissed the bellmen
convenient
Stayed in May 2024
Reviewed: May 25, 2024
Julhamid
United States of AmericaNothing
Location of the hotel is downtown and very accessible to every interesting spot.
Stayed in April 2024
Reviewed: May 24, 2024
Anthony
United States of AmericaNothing
The location is everything.
Stayed in May 2024
Reviewed: May 23, 2024
Michael
United KingdomGreat location but could do with a spruce up
Stayed in May 2024
Reviewed: May 22, 2024
Tom
BelgiumNothing
Location! Friendly lady at the reception!
Stayed in May 2024
Reviewed: May 22, 2024
Oscar
BrazilRoom a bit older especially the carpet and besides it it noisy (ar conditioned and street noises)
Location is Great,
Stayed in May 2024
Reviewed: May 22, 2024
Elizabeth
AustraliaNot all amenities were available
Location is fantastic
Stayed in April 2024
Reviewed: May 21, 2024
Val
United States of AmericaNo full length mirror, bathroom light kept going off , no fridge, very basic, room location was inner back location dark (like mole lived there), room like a freezer, could not regulate moderate temp. and pillows / mattress, compared to holiday inn express we stayed at in st louis just days before for 1/3 the price
location
Stayed in May 2024
Reviewed: May 21, 2024
Vicki
United States of AmericaOlder hotel, bathroom had no counter space
Great location
Stayed in May 2024
Reviewed: May 20, 2024
Adeel
PakistanThere was no breakfast, and could not understand why food service was not available, usually there is some mention of food service / menu within the room. there was just coffee in the the room, nothing else to eat. a few chocolates or nuts placed in the room should be good for munching. Cost was a bit high
Location, bed, room,, everything was good. The services that they provide are really nice. very nice location. the higher rent that you pay is covered up by the fact that you can walk anywhere as a tourist, without the need to spend on transprt
Stayed in May 2024
Reviewed: May 20, 2024
Scott
United States of AmericaStayed in a 'superior suite' and the bedroom stayed fairly cool at night, but the main room with the sofa bed seemed to stay warmer. Had to ask for sheets for sofa bed and the man at the desk (Gerald?) had a bit of an attitude, even at check-in. Lots of noise pollution from inside our room (even on the 22nd floor.) Could hear people talking in the hallways and of course the ambulances outside.
Location was perfect. Room had great view of the city. Bed was moderately comfortable and bedroom was roomy. Daily housekeeping was also nice to have.
Stayed in May 2024
Reviewed: May 20, 2024
Jennifer
United States of AmericaNoisy sirens outside, right small elevators that are a bit slow, staff was a mix of friendly and tolerant.
Charming historical building, well maintained and taken care of.
Stayed in May 2024
Reviewed: May 19, 2024
George
United KingdomAir con was a bit tricky to operate
Great location, great clean room, comfy bed, lovely toiletries provided. Helpful staff and nice lounge.
Stayed in May 2024
Reviewed: May 19, 2024
Sam
United States of AmericaJust an outstanding facility to stay at and convenient to my needs
Stayed in May 2024
Reviewed: May 18, 2024
Manon
CuraçaoThe rooms were smaller than imagined. We liked having coffee in the room. You had to ask explicitly for tea every day as it does not come in the package.
The location was excellent. Like the music in the lobby. Good choice. Staff was polite
Stayed in May 2024
Reviewed: May 18, 2024
Hilal
OmanFurniture & design. Need uplift
Location
Stayed in May 2024
Reviewed: May 17, 2024
Csilla
HungaryThe check-in process was not the best possible.
THe location is just perfect!
Stayed in May 2024
Reviewed: May 16, 2024
Susan
United States of AmericaRoom smelled a bit musty, refrigerator didn’t work, the pictures can be deceiving
Great location. Upgraded to a suite
Stayed in May 2024
Reviewed: May 15, 2024
Greg
United States of AmericaTraffic noise. No restaurant or food accommodations.
There was a lot of traffic noise and sirens because our room was street side and close to a hospital. Room and hallways were small but clean. Good elevator access and function. Close to everything in town. Fun town to visit and would stay again in the hotel.
Stayed in May 2024
Reviewed: May 15, 2024
Allanie
CanadaThere was no DND sign for the room; when we asked front desk they said to just let them know. Even when we did housekeeping would knock at 9am waking us up (even on check out day). Was a bit annoying when we were on vacation and wanted to sleep in.
Great location, very clean.
Stayed in May 2024
Reviewed: May 15, 2024
Michael
IrelandRoom was small. Bed was very small, not suitable for two people and not very comfortable.
Great location
Stayed in May 2024
Reviewed: May 14, 2024
Santiago
United States of AmericaThe room and bathroom were small. The bathroom had no conditioner and the bathtub was small. I think the room price was expensive for such a small room.
The location was excellent, the hotel is within walking distance of many tourist sites. The bed was really comfortable and clean. Finally, the bathroom was clean too.
Stayed in May 2024
Reviewed: May 14, 2024
Alma
United States of AmericaNo breakfast
Price
Stayed in April 2024
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