The entire staff gave exceptional customer service.

Stayed in April 2024

location awesome. Not a fan of valet but it was the only way to park. Ask the front desk about the Arch.

Stayed in March 2024

The rooms were large and beautiful, the gym facilities were some of the best I’ve seen in a hotel and the staff were friendly

Stayed in March 2024

I did not like being forced to valet my vehicle but that’s just a personal preference. Valet staff was very polite and helpful and were able to answer every question I had. As another personal preference, my room did not seem to get as cold as I prefer.

Entry way was very nice. Very classy. Check in experience was great. Staff was very polite and helpful. Room was very nice and clean. Room service was incredible. The fact that check out time is at 11am instead of 10am like everywhere else I’ve ever stayed makes a huge difference on how rushed your morning is.

Stayed in March 2024

I wanted ton use my RSA Member discount but all of those rooms were sold out.

we arrived early but the front desk staff worked to get us in a room as soon as one was available, before the standard check-in time.

Stayed in February 2024

It was so beautiful right when you walk in the front door. The staff was so helpful and friendly.

Stayed in January 2024

Registration on web page phone # turned out to be Bookings. Com with unintelligible and inacurate information. Never got to know what costs where untill we paid .Requests for cost data diverted to Bookings were answered rudely and impatiently. . Bookings badly smears Mariott,s good reputarion and should be discontinued.

Exceeded hope and expectations. Dalton Doss on the he desk was especially professjonal, hospitible.and helpful.

Stayed in November 2023

Absolutely nothing.

The Battle House Renaissance was much more than we expected. The building itself is beautiful and spacious, offering many amenities, such as a beautiful pool and spa, as well as delicious onsite dining with friendly staff. Our room was spacious and very comfortable. All of the staff we encountered was friendly, welcoming and helpful. We would definitely stay there again.

Stayed in October 2023

Excellent

It was beautiful I was spending my anniversary there

Stayed in September 2023

Friendly staff.

Stayed in October 2023

Staff were the kindest, most helpful folks we’ve encountered in a long time. You can tell they are all proud of working there and they are happy to host you.

Stayed in August 2023

Breakfast for Sunday

Staff and rooms

Stayed in July 2023

Room service was good for a hungover, lazy morning. It was nice to valet our vehicle and not have to worry about it for the weekend due to central location of everything.

Stayed in July 2023

I haven’t got my deposit back and it’s been 3 days

Everything

Stayed in July 2023

The long walk from the front desk to the elevator. A few spots in the room was a little dusty. The body soap bottle was almost empty.

The view from the window was awesome! We didn’t ask for a room with view, but we enjoyed looking at ships on Mobile River. The bathtub was big and deep enough to relax. Welcome cocktail when we walked in was nice on a very hot day.

Stayed in July 2023

Nothing. I loved everything.

The room was beautiful. The bed was vey clean and comfortable. The view was great. I loved it and I will definitely be back.

Stayed in June 2023

Nothing

The staff were very friendly and very kind, the atmosphere was top notch! I will definitely use this Hotel again

Stayed in June 2023

I loved the property, however I will never use booking.com. I booked in November of 2022 in order to get a great room with balcony overlooking the city. our reservation was apparently not booked correctly with the hotel. we had no balcony and our view was a parking deck. when we told the hotel it was not the room we booked, they said they had no control over booking with a 3rd party. apparently they didn’t have one available due to several events going on in the city. if we go again I will book directly with the hotel. very disappointed. the reason I chose to stay there was because of the balcony. normally I don’t write reviews but other people need to know not to use booking. com unless it doesn’t matter which room you get.

staff very friendly and helpful. valet worked with us on parking our bigger truck. beautiful hotel

Stayed in May 2023

all good!

beautiful historic building excellent rooms!

Stayed in March 2023

We would have preferred a room in the historic part of the hotel, but we weren't given the choice. I think the desk clerk thought she was doing well by us - we got a 7th-floor room in the tower, with that lovely sunrise view. We can't complain about that! But we booked Battle House for its historic attributes, and the tower was not at all historic. Worse, the hike from the beautiful lobby to the tower elevators was grim and dispiriting - it was a commercial/business lobby. Ugh.

The lobby was gorgeous. The sunrise view from our room was memorable.

Stayed in March 2023

Everything

Stayed in March 2023

No microwave in room. A block walk from lobby to elevators

Location and amenities

Stayed in March 2023

Nothing

The pool

Stayed in March 2023

$500 a night parking at the hotel, even valet, should be free. Also for that price room service should be available.

Great location. Beautiful hotel Staff was very helpful and friendly.

Stayed in February 2023