17211 North Black Canyon Highway, Deer Valley, Phoenix, AZ 85023, United States of America
#119 of 132 hotels in Phoenix
Guests' ChoiceBased on 547 hotel reviews
5.1Cleanliness
5.7
Comfort
5.8
Location
6.3
Facilities
5.5
Staff
7.4
Value for money
5.9
Free Wifi
6.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Richard
United States of AmericaThe wifi situation was a total mess. Took over an hour to get connected on my laptop in my room-I had to keep trying & it finally worked but since it was late in the evening it was far from optimal-front desk staff couldn't figure it out as their wifi provider had been there that day to fix/update their system. Otherwise, room was to be expected for this type of accommodation
Stayed in February 2024
Reviewed: April 24, 2024
Jefferson
United States of AmericaDirty
Nothing
Stayed in April 2024
Reviewed: April 8, 2024
Andy
United States of AmericaIt was very out dated and old.
It was close to the destinations of my visit.
Stayed in April 2024
Reviewed: March 18, 2024
Yellowman
United States of AmericaThe bathroom was dirty
The bed was comfortable
Stayed in March 2024
Reviewed: March 14, 2024
Perez
United States of AmericaIf we had water to shower..
There was no breakfast
Stayed in February 2024
Reviewed: February 25, 2024
Laura
United States of AmericaFound a half smoked cigarette on the floor. There were cockroaches.
Rooms had good cooling/AC.
Stayed in February 2024
Reviewed: February 13, 2024
Hugo
United States of AmericaA little run down and everything seemed old.
Staff was very friendly and helpful.
Stayed in February 2024
Reviewed: February 13, 2024
Deborah
United States of AmericaThey gave us a room in the second floor, which we could barely get up and down the stairs. We asked for a bottom floor and they didn’t want to move us at first. But the maintenance man talked to them and the finally agreed to change our room.
It was a good location. No homeless or druggies
Stayed in February 2024
Reviewed: February 11, 2024
Serhat
United States of AmericaBathroom door was broken, bathtub was old
Location
Stayed in February 2024
Reviewed: February 8, 2024
Malka
United States of AmericaIt was good we had a good sleep and a good shower they where accommodating they allow us to look at the room before
Stayed in February 2024
Reviewed: January 29, 2024
Scott
United States of AmericaThe hotel needs work. The clientele it attracted was not great, but for the price, it was to be expected.
It was a decent value, it served my needs for one night at an affordable price. The location was good, the staff were exceptionally nice and cheerful.
Stayed in January 2024
Reviewed: December 21, 2023
Judith
United States of AmericaTV mal-function, cigarette burns on the bathtub
Staff
Stayed in December 2023
Reviewed: December 17, 2023
Scotty
United States of AmericaCould of used new furniture
Left early because I had too. You can't expect the Ritz for 65 bucks. It was well worth it. Staff was nice.
Stayed in November 2023
Reviewed: December 16, 2023
Elghalia
United States of AmericaThe floor was dirty and the towels were dirty too. They don't come to check the room the employees didn't come in change the towels.
The location was nice I like that it was near the highway.
Stayed in December 2023
Reviewed: December 8, 2023
James
United States of AmericaOld rundown and didn't feel safe.
Good location and friendly staff.
Stayed in November 2023
Reviewed: November 10, 2023
Emily
United States of AmericaManagement is my concern with this property. Be mindful of what you do or say here. Don't become their "friends", as they won't look out for you. Know that you are your own protection and that if something big happens and you need emergency assistance...unless your dying or causing consistent issues don't waste your time if you want a continuous place to stay.
The place itself was okay. Decent room.
Stayed in October 2023
Reviewed: October 15, 2023
Perez
United States of AmericaThat it was gross
I like that it was close to breakfast and a grocery store
Stayed in October 2023
Reviewed: October 8, 2023
Richard
United States of AmericaWe like the dirty pool that no body can use
The bathroom was dirty hair in the tub The toilet was dirty unless was dark paint inside The room floor with crumbs And ..... for the 4 days we have to use the same towels we have to take out our trash and do the beds The pillows are tooooooo flat and the cleaning lady told us there is no extra pillows We did Most of the job and we didn't left TIP
Stayed in October 2023
Reviewed: September 24, 2023
James
United States of AmericaThe price was cheap. Tv was stuck on weather channel and room smelled like dog piss.
Stayed in September 2023
Reviewed: September 17, 2023
Shawn
United States of AmericaPool was filthy and closed,All trash cans were overfill and had bees flying around them.
Comfortable bed ,clean bedding .room was acceptable and bathroom was just ok
Stayed in September 2023
Reviewed: September 17, 2023
Warren
United States of AmericaPoor water quality, not suitable for drinking, slightly colored cloudy ,most likely rust
Privacy uninterrupted, quite
Stayed in September 2023
Reviewed: September 12, 2023
Caley
USAThat the maids are not cleaning the rooms. The floors were gross, the shower was gross and had hair in it still. Drawers had dirt in them and under the bed had trash.
Location
Stayed in September 2023
Reviewed: September 8, 2023
Miller
United States of AmericaI didn't really like anything about it it was pretty ghetto the only reason why I stayed is cuz I was really tired and I didn't want to you know sleep on the street so I slept in the room but it was pretty ghetto what
The sink was clogged the tub was dirty the door was really dirty and and it looked like it had been kicked open there was no kitchen just a refrigerator and a microwave and they did not let me stay sent over their maintenance guy asking for me to open the door because of the TV didn't work which I never ever said anything I'm going to work did they had to work complaint about it and I didn't do it again with the broken TV basically which they shouldn't have did that so I wasted all my money staying there when it wasn't even worth it it was like a dive needing shut down if you ask me in my opinion the staff was nice but they wouldn't even try to run me for an extra day the way they did the day before cuz they wanted me to pay more and that place is not worth $80 a night
Stayed in September 2023
Reviewed: August 2, 2023
Bonnie
United States of AmericaIt was listed as non smoking but smelled like cigarettes. There was a nice tv in room, but tv listed no input. We could not get tv service in either of the two rooms we rented.
Location was great. Property was older but clean.
Stayed in July 2023
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