251 N Narcissus Avenue, West Palm Beach, 33401, United States of America
#11 of 118 hotels in West Palm Beach
Guests' ChoiceBased on 188 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.3
Staff
8.9
Value for money
8.0
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 12, 2024
Charla
United States of AmericaStaff!!!!
Beautiful
Stayed in April 2024
Reviewed: February 21, 2024
Paola
Dominican RepublicThe accommodations, the rooftop, the food at the restaurants, but most of all the great service and staff of the staff. Everyone was very attentive and in great disposition all the time, from the valet parking service to the ladies that cleaned up our room. Very helpful with my brother who stayed there for several weeks after having a knee surgery.
Stayed in February 2024
Reviewed: February 21, 2024
William
United States of AmericaThe staff was the best
Stayed in February 2024
Reviewed: February 20, 2024
John
United States of Americapool facilities could have been better , not enough chairs and seating
breakfast was excllent, location of the hotel was ideal and easy to walk to many places.
Stayed in February 2024
Reviewed: January 17, 2024
Anna
United Arab EmiratesThe cleaning staff on corridors was a bit noisy and I needed a nap afternoon from my trip 😥
Nicely decorated rooms and good amount of square footage
Stayed in January 2024
Reviewed: December 4, 2023
David
SwitzerlandEverything from the welcome drink to the room and the bars and restaurant.
Perfect location, perfect facilities, friendly staff!
Stayed in November 2023
Reviewed: November 25, 2023
David
SwitzerlandGreat location, excellent service, one of the very best addresses in West Palm!
Stayed in November 2023
Reviewed: November 23, 2023
Michele
Canadayou could have a business center. We both had to work and so did so from the room which was a bit tight and awkward when we had separate calls/meetings.
Loved the staff who were happy and engaging in every area of the hotel. From Charlie, the door man to the front desk to the pool/Spruzzo beverage folks.
Stayed in November 2023
Reviewed: November 4, 2023
Yana
United States of AmericaWe liked it
Stayed in October 2023
Reviewed: November 1, 2023
Luke
United KingdomThat its not in the UK where I am from!
The service was second to none, they accommodated us perfectly and made the stay a truly special occasion.
Stayed in October 2023
Reviewed: October 20, 2023
Erica
United States of AmericaEverything was good - no issues or complaints.
We had breakfast at Proper Grit and it was excellent! The service, the food - and the atmosphere in the entire hotel was beautiful.
Stayed in October 2023
Reviewed: October 16, 2023
David
SwitzerlandNothing
And a great breakfast. Bit the cheapest but a really good hotel!
Stayed in October 2023
Reviewed: September 30, 2023
Mohsin
Saudi ArabiaLocation, and prices relatively high. Breakfast is expensive for someone already staying in the hotel
Staff , cleanness , comfort and swimming pool
Stayed in September 2023
Reviewed: August 29, 2023
Michael
United KingdomThe service from the staff was fine and acceptable, however, coming from a hotel the previous night where the service was superb our experience was a bit of a let down e.g. no offer of a bell boy to take luggage to the room, only 2 from our party of 4 were offered a welcome drink, allocated rooms were incorrect (the wrong way round resulting in having to switch luggage from floor 2 to floor 7 and vice versa) and pool furniture being removed around us and packed up for the evening even though the pool was still open.
Good location, good facilities, comfortable rooms. Valet was efficient and welcoming.
Stayed in August 2023
Reviewed: August 24, 2023
Linda
United States of AmericaNothing
Located perfectly for walking, site seeing, and restaurants
Stayed in August 2023
Reviewed: August 23, 2023
Justin
United States of AmericaA bigger fridge would’ve been better
The location was great!
Stayed in July 2023
Reviewed: July 24, 2023
Migdalia
United States of AmericaHousekeeping could be better. The toilet room need to wipe down, the walls and baseboards are dirty and dusty and she never replace the bathroom trash bag
We like our waiter G, he was so awesome. He was the best waiter, very pleasant to talk too
Stayed in July 2023
Reviewed: July 22, 2023
Joyce
United States of AmericaA wool blanket in the closet for cold natured people would be fine.
The staff were all exceptionally nice, in particular Ismeralda, Nicholas, Michael and the weekend Doormen. They went out of their way to assist me in a number of matters and ALWAYS DID IT WITH A NICE, SINCERE SMILE! Thanks again for a nice stay in West Palm Beach.
Stayed in July 2023
Reviewed: July 9, 2023
Anne
United States of AmericaThere were quite a few dogs on the property and for the most part it was great but the dog next to our room barked a lot. They don’t provide beach chairs for the beach only towels
It is a beautiful hotel with two great casual restaurants. The staff was great and very attentive.
Stayed in July 2023
Reviewed: June 27, 2023
George
United KingdomThe price for valet parking a car, which at $48 is excessive. I did not use this facility and self parked at a parking lot 100 yards from hotel at $20 per night
The location was great and we had a room with a marina view and balcony. The facilities were first class and staff friendly and helpful
Stayed in June 2023
Reviewed: April 23, 2023
Patricia
United States of Americaprice
loved the whole theme and all the extra touches like the auto light under the bed when you step down from bed.
Stayed in April 2023
Reviewed: April 15, 2023
Lori
United States of Americaeverything!
Stayed in April 2023
Reviewed: April 13, 2023
Robina
United KingdomVery little. My one tiny niggle is that the shower pressure is pretty poor on the 7th floor. Concierge also not that present.
Hip, stylish and home to the beautiful people. Good location but pricey as are most things in West Palm Beach. Excellent friendly polite service from everyone. Hotel restaurant is nice but also lots of places to eat and drink on the doorstep. I'd definitely stay again.
Stayed in April 2023
Reviewed: March 21, 2023
Robert
United States of AmericaHAD BREAKFAST OFF SITE
Stayed in March 2023
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