Reviews of The Betsy Hotel, South Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1440 Ocean Drive, Miami Beach, FL 33139, United States of America
#14 of 202 hotels in Miami Beach
Guests' ChoiceReview Score
Based on 902 hotel reviews
8.6Score breakdown
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Cleanliness
8.8
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Comfort
8.9
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Location
9.6
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Facilities
8.5
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Staff
9.1
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Value for money
7.6
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Free WiFi
8.8
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Reviewed: May 22, 2024
Jennifer
Canada5 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior King Suite with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
The staff were so nice. When we said it was our daughter's birthday they gave her a special gift. It made her feel so special! Our AC was not working and as soon as we said it they moved rooms for us. No issues.
Stayed in May 2024
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Reviewed: May 21, 2024
Flávia
Brazil7 Reviews2 helpful votes10“Very good experience in a charming and beautiful boutique hotel”- • Leisure trip
- • Couple
- • King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing
Comfortable rooms, charming hotel, great restaurant, great staff and Concierge - Art Barraza and very good jazz shows in the hotel bar every night
Stayed in May 2024
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Reviewed: May 17, 2024
Tiffany
United States of America29 Reviews10 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Two buildings were a little confusing to navigate at first. Would recommend requesting to stay on the 3rd floor because you can easily access both buildings.
Location is great and amazing staff. Love the beach chair service provided and made it so convenient. Daily rooftop yoga was a nice. They also provide sunblock on the rooftop pool area.
Stayed in May 2024
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Reviewed: May 16, 2024
Cedric
Saint Barts47 Reviews2 helpful votes9.0“Nice location.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
People from Valet Parking - no smile -
Perfect location. Very nice hotel with beautiful atmosphere and decoration « belle époque ». Perfect dinner on the terrace. Sidd at the reception was the nicest person we met in this hotel.
Stayed in May 2024
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Reviewed: May 13, 2024
Christine
United States of America1 review10“Excellent hotel choice! Love this place:)”- • Leisure trip
- • Family with young children
- • Superior Room with Balcony
- • Stayed 4 nights
- • Submitted from a mobile device
Loved this place! Better service than any Miami hotel I’ve ever stayed in. 5 star service all the way.
Stayed in May 2024
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Reviewed: May 13, 2024
Gregory
United Kingdom7 Reviews10“Every time I now come to Miami I will stay at The Betsy, It's simply that good!!!”- • Leisure trip
- • Couple
- • Superior King Suite with Balcony
- • Stayed 5 nights
Everything was just wonderful :)
The Betsy is the most amazing hotel on South Beach, with incredible staff who made us feel so welcome, the vibe is like you are part of the family. The food is simply outstanding with fabulous cocktails and live music. I can highly recommend trying The Alley pizzeria for the best pizza's on South Beach with service to match. We can't wait to return again.
Stayed in May 2024
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Reviewed: May 9, 2024
Isabella
Italy16 Reviews2 helpful votes9.0“Wonderful hotel, incredible location.”- • Leisure trip
- • Family with young children
- • Double Suite
- • Stayed 4 nights
Wonderful hotel, with a unique atmosphere. We loved the live music in the evening, the art deco decor, and the excellent breakfasts. Beach and roof top pool were also great. Excellent location on Ocean Drive. Staff went above and beyond to make us feel welcome.
Stayed in April 2024
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Reviewed: April 29, 2024
Janet
United States of America6 Reviews10“Very happy with this hotel. Excellent.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Nothing. Loved it.
Loved this hotel. Great location. Lovely room, friendly staff and very stylish
Stayed in April 2024
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Reviewed: April 27, 2024
Arielle
United States of America34 Reviews8 helpful votes10“Short but sweet stay!”- • Leisure trip
- • Family with young children
- • Classic King Suite
- • Stayed 3 nights
- • Submitted from a mobile device
We had an amazing suite with a double balcony. It was amazing. Check in was smooth and Sidd helped us get situated very quickly! We loved the pool, the breakfast on the deck overlooking ocean drive every morning, and the hospitality was spot on! We stayed in the extension and we felt that the room was even nicer than in past years. Well be back!
Stayed in April 2024
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Reviewed: April 27, 2024
Celia
United States of America14 Reviews9.0“We have had a great time there! Thank you”- • Leisure trip
- • Family with young children
- • Superior Room with Balcony
- • Stayed 5 nights
- • Submitted from a mobile device
Room could have been a bit bigger
Location Clean Very nice staff
Stayed in April 2024
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Reviewed: April 26, 2024
Hayley
United Kingdom4 Reviews1 helpful vote8.0“Perfect location and a cool retro vibe”- • Leisure trip
- • Couple
- • King Room
- • Stayed 5 nights
- • Submitted from a mobile device
The property is quite confusing to get around! Even on day 5 we were still unsure which lifts to take. The hotel has a slightly older crowd and sometimes we felt a bit judged for walking in off the beach! Sometimes quite confusing to get a table outside if you are guests as usually says reserved on most tables! Service a bit slow outside with not the friendliest female staff A little expensive compared to nearby hotels
Perfect location. Gorgeous hotel and decor. Great drinks in the bar (get the rose sangria!) Sophisticated vibe. Good live music. Great pools (x2) Really friendly front desk male staff members Directly opposite a Starbucks which was great for jet lag!
Stayed in April 2024
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Reviewed: April 23, 2024
Timothy
Switzerland1 review10Exceptional- • Leisure trip
- • Couple
- • Superior Room with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
Excellent hotel with great staff
Stayed in April 2024
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Reviewed: April 22, 2024
Stoneylees
United Kingdom20 Reviews1 helpful vote8.0“A nice hotel for a short stay in Miami.”- • Leisure trip
- • Couple
- • Superior King Suite with Balcony
- • Stayed 2 nights
There was an humidifier blasting outside our room
Good sized room, great location, nice cocktails.
Stayed in March 2024
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Reviewed: April 20, 2024
John
United Kingdom4 Reviews1 helpful vote8.0“Overall great”- • Leisure trip
- • Couple
- • Superior Room with Balcony
- • Stayed 5 nights
- • Submitted from a mobile device
Very indifferent welcome when we arrived. To be fair the front desk was busy . Also on arrival to our room the toilet was blocked . Evan though this was corrected quickly I thought it was something that should have been spotted on inspection before we was allocated the room .
Good location
Stayed in April 2024
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Reviewed: April 17, 2024
Stephen
United Kingdom30 Reviews5 helpful votes8.0“Great hotel but enforced gratuity a bad thing”- • Business trip
- • Couple
- • Superior Room with Balcony
- • Stayed 4 nights
- • Submitted from a mobile device
I don’t like the 20% gratiuity automatically added to everything and when you come to sign it asks for a gratuity still so you could easily end up giving a 35% gratuity. This practice seems widespread in Florida and its not good
Location and charm
Stayed in March 2024
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Reviewed: April 15, 2024
Attiya
United Kingdom2 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
It was perfect
Perfect
Stayed in April 2024
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Reviewed: April 14, 2024
Annabel
United Kingdom1 review9.0“We had a great time at the Betsy. Friendly staff, great location and nice rooms made our trip. We’d recommend this hotel”- • Leisure trip
- • Group
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
We only used the concierge service once to book an Everglades tour, which they ended up booking for the wrong day and the wrong number of people (despite us being there with him at time of booking!) In the end the alternative day and additional people on the booking worked
Really great bar/ lounge area with drinks and food and friendly staff. Great location. Nice rooms and facilities
Stayed in April 2024
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Reviewed: April 9, 2024
Michelle
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Superior Room with Balcony
- • Stayed 4 nights
The best staff and hotel ever! 10 out of 10
Stayed in April 2024
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Reviewed: April 7, 2024
Nicola
United Kingdom31 Reviews2 helpful votes8.0“Excellent location”- • Leisure trip
- • Family with young children
- • Double Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Our room (family suite) had limited storage for clothes and luggage. But was manageable for three nights, would be cramped for a longer stay.
Excellent location in the heart of the Art Deco district of South Beach. Lovely roof top pool. Lots of restaurants and bars in walking distance.
Stayed in April 2024
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Reviewed: April 6, 2024
Shaun
United Kingdom8 Reviews2 helpful votes9.0“Superb”- • Leisure trip
- • Couple
- • Superior Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
The location is perfect and the staff are charming. We would have rated everything as high as possible if not for the lack of cleaning in some areas. Particularly the pool area. Food and drink stains still stuck to the floor for days. Everything else perfect would highly recommend.
Stayed in March 2024
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Reviewed: April 5, 2024
Tracy
United Kingdom5 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Beautiful hotel, high quality service, great restaurants . Sidd on reception gave very professional and warm service
Stayed in March 2024
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Reviewed: April 5, 2024
Lynch
United Kingdom8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room size is very small, and a trek to get to the room requires 2 different lifts
Fantastic location on South Beach and staff were attentive and friendly
Stayed in April 2024
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Reviewed: April 1, 2024
Shingmin
United States of America2 Reviews8.0“great location, cute decor, staff in general seemed like they could use some additional training”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
service was uneven - some staff were great, but at times, very hard to get a hold of anyone at front desk or room service.
location was great - easy access to beach and shops
Stayed in March 2024
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Reviewed: March 31, 2024
Anne
Australia10 Reviews1 helpful vote9.0“Beautiful boutique hotel with really lovely feel of a bygone era.”- • Leisure trip
- • Couple
- • Royal Suite
- • Stayed 5 nights
- • Submitted from a mobile device
Windows overlooking the street could have done with double glazing to reduce noise a bit.
Fabulous boutique style hotel with a retro feel perfectly suited to the area. Staff were excellent and helpful. Live piano every day added wonderful ambience and our suite was comfortable and spacious enough. It was a short walking distance to excellent eateries of all cuisines.
Stayed in March 2024
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