Thank you to the front desk staff for an upgrade to a Junior Suite, which was amazing. Although a bit aged, the room was comfortable, clean, had all you needed. The bed was comfortable, and the bathroom was spacious and practical. We loved our stay although there is not much to do in the local neighborhood. Located by the freeway with easy access to downtown. Good pool and ok food from the bar downstairs. Overall, a lovely stay, thank you!

Stayed in May 2024

Decor, room cleanliness, staff

Stayed in April 2024

Staff food drinks everything is perfect

Stayed in April 2024

Rooms are always clean food is great and drinks are great

Stayed in April 2024

Everyone was extremely attentive and nice. The valet is included with your stay and they are very prompt about getting your car to you. There are decent food options on property. Checking in and checking out was easy. The room was clean and comfortable.

Stayed in April 2024

That it was raining and we couldn't enojoy the pool.

Excellent location by the INT 710, vallet parking included (which is very convenient), beautifull entrance, clean, the rooms are spacious, beds are very comfortable, simply extraordinary. We all love it.

Stayed in March 2024

Walls lack sufficient sound proofing - could hear neighboring room noises.

Room was large and comfortable and clean. Staff was friendly. Good food available at casino. Pool and gym were both excellent. Valet included and very friendly and quick.

Stayed in March 2024

My room was super clean and comfortable!

Stayed in December 2023

In this room (classic) we didn’t had a room shoes. We had two reservations and lady at the front desk tried to charge $380 without the reason, she couldn’t find the reservation, she was tried to charge for already prepaid room. The rest of the staff that we met was nice and competent. We figured out this problem later with another person, but it took us time.

Everything was clean and nice. We had a problem with a shower, they fixed it right away when I let them know.

Stayed in December 2023

That there no room service

The bathroom was really nice.. the bed was very comfortable.. love the fact that you can move the TV 360 degrees..

Stayed in January 2024

Nothing

My room had a view of city skyline

Stayed in December 2023

Spa was closed and no room service.

Many shops and restaurants around, great location. Included valet parking/

Stayed in November 2023

Forgot to charge our car. Need more sit down restaurants.

Very clean and new

Stayed in November 2023

Only thing might be the price for the room

The room was great and the bed was very comfortable The room was clean The front desk agent was great

Stayed in October 2023

No room cleaning and no fresh towels during a 5 nights stay! Have only received fresh towels and shampoo on last night before check-out. Spa is still closed due to reconstruction. Pool only open until 6 pm.

Clean, comfortable, free valet parking

Stayed in September 2023

A little disappointed in the choices for breakfast, but my husband ate the same thing 3 mornings in a row, loved it. 🤷🏻‍♀️ Staff very pleasant.

Staff great, from the reception to the security guards. All very helpful, security guards were happy to point us in the right direction, happy to have a chat. 😊

Stayed in July 2023

No fan in bathroom and the room was a little stuffy

Free valet parking

Stayed in August 2023

neighborhood, no air conditioning

comfortable

Stayed in July 2023

Nothing

Perfect

Stayed in August 2023

Unfortunately the spa was closed at the time I was there so I didn't get to experience that. Also, the pool was mediocre in terms of aesthetic ambiance. It was clean and served the purpose, but I would've liked it to be more appealing to the eye (e.g. planters with greenery to soften the view of concrete.)

The valet staff was outstanding. They were quick to bring my car when I needed it, and they were friendly and professional.

Stayed in July 2023

Self parking on other side of hotel

Easy check in and clean

Stayed in July 2023

Nothing! Everything was perfect

The valet parking and the room!

Stayed in July 2023

The only thing is that housekeeping did not do a throrough job. Had to request towels, soap, shampoo and bedsheets to be changed, which they did pretty quickly after the request, but I had to keep requesting soap and shampoo, they would not replenish.

Facilities were good and comfortable as well as having firnedly and serviceable staff. Restaurant and cafe have good tasting food. Gym facilities were good and clean and wifi signal was very good and stable. Good location next to main streets and freeway.

Stayed in June 2023

I didn't like the fact that the spa was closed but I understand it is currently under reconstruction.

Everything seems to be pretty calm and peaceful around the area. Staff was always super friendly and helpful! Check in was also a plus, very smooth, fast didn't take longer than 5 minutes and the same with checkout!

Stayed in June 2023