Elevator was slow and cluncky

Location was great close to everything Enjoyed the room and fireplace

Stayed in May 2024

No parking

Everything was nice

Stayed in April 2024

were no steak (sharper) knives. Housekeeping did not remove all trash and did not replenish coffee. Plus, left linens in pile on dining room table. Suggest - better locks on the many (4) doors to outdoor patios...especially for women. OR Do not assign women to ground floor rooms with patio doors. Suggest - grab bars in hall bath tub/shower. Suggest - bath mat in master suite bath tub. Suggest - blanket or two in a closet. And, finally, overall GREAT space for awesome price in perfect location!

Great location. Very roomy and comfortable. Great price for the space. Nice to have three separate bedrooms for three adult women. just some minor details we would suggest below. :)

Stayed in April 2024

The beds were not very comfortable.

We did not eat breakfast there, were there for 1 night. The condo was a good size and bathroom was big enough.

Stayed in April 2024

Needed a high door lock to child proof door.

Loved size and stocked kitchen to cook breakfast. Porch was perfect for planning the day.

Stayed in March 2024

The bed was hard as a rock.

Stayed in April 2024

I loved the proximity of the hotel to the Biltmore, which was my reason for visiting.

Stayed in April 2024

We had significant cleanliness issues with the room we were assigned to. The floors were sticky and dirty. The furniture was stained and the rug was sticky. The dishwasher did not work properly. Pillows were sweat stained and pillow cases were stained. We were assigned to a handicap accessible unit with a toddler in tow, which made bathing them difficult in a handicap shower that had no bath. When we booked the room, we did not ask for handicap accommodation and were under the impression there would be a bath tub. Parking situation is also very difficult

Mattress was relatively comfortable.

Stayed in April 2024

Staff was ok

Beautiful property, good location

Stayed in April 2024

Rooms could have been cleaner- coffee grounds left in coffee maker, socks in drawers, trash under couch. Needs to add a dustpan for guest to clean up and there were no pans for cooking in the oven.

Great location, staff was very welcoming, rooms were generous size.

Stayed in March 2024

Could have been cleaner

Location was great

Stayed in March 2024

Room was clean staff friendly at check-in and out. Just needed for one night good value for the money. Rioght up the street from Biltmore Estate

Stayed in February 2024

A little confusing to find your room

Spacious and clean

Stayed in March 2024

Stayed in two different rooms on two different nights and the biggest problem is the remotes for the Tv's. Three tvs in each room and its a challenge finding the correct remote. They have to get a handle on this.

Stayed in March 2024

Room 202 dishwasher needs to be replaced or serviced. There was a few light bulbs that needed to be replaced and a few more pans are needed to be added to the set.

Loved the size of the room. The big table for everyone to sit at. We had a beautiful view from our room.

Stayed in March 2024

I thought I had 2 beds in the other bedroom instead of 1 bed. The room could have been cleaner. There was food underneath one of the chairs in the family room. Property needs a bigger TV in the family room and there should be a Keurig coffee machine.

Space, main bathroom

Stayed in March 2024

Uncomfortable pillows no maid service during our stay, bar soap

Location, comfortable bed, jet tub, kitchen

Stayed in March 2024

Great location to access entire area. Friendly staff.

Stayed in March 2024

The bed was hard as a rock, and we both woke up with sore backs. The water in the refrigerator was wasn’t hooked up, and the small facial mirror in the bathroom didn’t work. The lights in the parking lot didn’t turn on at all. If the lights in the breezeways had also not worked I would not have felt safe staying there

The jacuzzi tub was amazing, the apartment was spacious, and the bathroom was very large and well lit. The staff were nice and very helpful

Stayed in March 2024

Hot tub was not available for use. Very disappointing

Nice location. Good fireplace and amenities

Stayed in February 2024

Location is great. Seems to be in the center of everything you could need. The staff was really helpful and friendly. The onsite restaurant was excellent. The food and the servers are top tier!

This is a great location. Close to everything, restaurants, stores and sites.

Stayed in January 2024

Water was hot at 8. Lukewarm at 9. Cold by 10.

Why better than I expected. Condos/ townhomes converted to a hotel. Plenty of room. Much larger than I thought. Very clean.

Stayed in February 2024

Bed was a little harder than I would have liked.

Place was wonderful! Loved size of what we got and for the price we paid. Staff was friendly. Will absolutely be staying here again!

Stayed in February 2024

Trash was still full from the previous guests, the kitchen was poorly furnished in terms of cooking utensils and pans, the clothes dryer needed several cycles to dry a load.

Very comfortable amenities, up to date furnishings, convenient to attractions and dining, nicely maintained property.

Stayed in February 2024