Room was not as clean as it should be Rug was really dirty Bed was very uncomfortable Lamp had frayed cord and was blinking on/off due to plug loose in outlet-very dangerous These things should have been addressed prior to guests accessing room

Great location Nice concept for hotel

Stayed in May 2024

There was no full length mirror

The decor was fun

Stayed in May 2024

Staff was less than friendly. Felt like elephants were above me. Remote for AC would be nice.

Convenient. Clean. Comfortable. Great breakfast

Stayed in May 2024

I would have liked the restaurant to be open for lunch.

It was very clean, comfortable and nicely decorated. The staff was friendly and helpful.

Stayed in May 2024

Bit of a walk to Subway.

Huge room! Felt like a home more than a hotel room. I think we were fortunate with our room as larger than others.

Stayed in May 2024

This hotel is amazing! The rooms are huge and decorated with tasteful furniture and art. It’s like staying in someone’s home and not all like a hotel Room. The staff, however, was not friendly at all! We weren’t even greeted when we checked in or out and I never saw a smile. It’s too bad cause the hotel is awesome

Everything!

Stayed in May 2024

Very clean and comfortable

Stayed in May 2024

It was conveniently located but felt tucked away enough from traffic that it was very peaceful.

Stayed in May 2024

One issue…. In the boys room (adults. Late 20s) one found a cockroach. Room 48. Bottom level. Freaked him out due to a past horrendous issue with unkempt old roommates and he’s now thinking he’s going to have to throw out all him clothes and bag. BIG problem. I’ll be calling to let you know tomorrow.

It’s unique and comfortable. We had 2 rooms for our family.

Stayed in May 2024

From other hotels I am used to perfect cleanliness, here I see room for improvement.

The Box House hotel pleasantly surprised me. The biggest advantages are the absolutely ideal location and reasonable price. The hotel has a cozy atmosphere, provides great amenities, the service is friendly, the rooms are standard, housekeeping works daily and the breakfasts are excellent! I will use this hotel again on my next visit to NYC.

Stayed in May 2024

Nothing

Comfortable room with homey decor. It felt like I was staying at a friends apartment

Stayed in May 2024

Soft mattresses and pillows may not suit everyone

Great location and good staff. Excellent shower

Stayed in May 2024

It is very noisy. We had the first 2 nights where the next door room had music on until 4 am. Some nights have functions and that’s a bit noisy too, however the staff did address the noisy neighbour. And we live in a very quiet area so not used to city noise. The breakfast is probably not worth doing.

Lots of room, sofa bed comfortable. Great proximity to the subway and one stop to grand central station. Greenpoint has great restaurants and close to Williamsburg too.

Stayed in May 2024

The bar is closed after breakfast

The staff

Stayed in May 2024

I know there is an option to purchase a full breakfast as part of the hotel rate, but it would be nice if there was a simple complimentary continental breakfast included in the nightly rate.

Room was a very large sunny queen with balcony. Very comfortable and pretty quiet, even though it faced the street. This is my third stay here, and the staff are always very friendly and helpful. It is a great location for those visiting family or friends in Greenpoint. Also, easy walk to the ferry.

Stayed in May 2024

Rooftop area should be open for guests to hangout.

Room/bathroom was quite spacious. Location was great for our trip. Very nice property and neighborhood.

Stayed in May 2024

Modern and cool

Stayed in May 2024

N/A

Quirky

Stayed in May 2024

Beautiful decoration, spacious, clean, and in a great location. Perfect hotel close to Manhattan.

Stayed in May 2024

Beware on the weekends -- they have a popular wedding venue on the 5th floor rooftop. We had to listen to pounding dance music until 11:30-midnight both Friday and Saturday in our room on the 3rd floor. Next time we'll ask for a room on the 1st or 2nd floor and hopefully it won't be as bad.

Great location in a great part of the city, spacious room, comfortable bed.

Stayed in May 2024

We paid rather a lot for a room with a terrace. But the terrace was 50 feet from the gridwork of Pulaski Bridge, not a desierable view. Very urban NYC 'view'. Our room had no towels in it when we arrived - an oversight by housekeeping, was soon correcred. The front desk person offered us breakfast on the house for Sunday morning. But by Sunday morning it turned out that the restaurant was mostly closed for a private event, it had been open for breakfast only 8-9am.

The hotel and the room were nice, clean, comfortable, good location for visiting my daughter.

Stayed in May 2024

The price. I understand that this hotel is in Brooklyn but nightly cost is too high for a Courtyard quality room. Also we did not receive any complementary breakfasts.

Room is large and bathroom is very nice. Location is ideal for the north side of Brooklyn.

Stayed in May 2024

Air control was a bit noisy but very easy to use

Love the decor and the bones of the building. The balcony was a nice plus for our breakfast (not provided)

Stayed in May 2024

The location was a bit removed from the main shopping/dining area, but I felt safe walking the 10-15 minutes needed.

The room was sizeable, nicely decorated and had a balcony with a small table and chairs. The common spaces in the hotel were inviting.

Stayed in May 2024