211 Pittsboro Street, Chapel Hill, NC 27516, United States of America
#2 of 15 hotels in Chapel Hill
Guests' ChoiceBased on 180 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.7
Facilities
9.3
Staff
9.4
Value for money
8.4
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 27, 2024
India
United States of AmericaThere are no water refill stations. Water is 8 dollars a bottle
The location is great
Stayed in May 2024
Reviewed: May 21, 2024
Js
United KingdomNoise from the outside patio during the late evening (my room was 319). Breakfast menu was limited and portions quite small. Some of the receptionists didn't reflect the high standards of customer service that the hotel environment represents - in that they did not seem welcoming, customer minded or happy to help.
Extremely smart and comfortable setting - feels very high quality. Parking and valet staff very helpful and professional. Nice location and environment.
Stayed in May 2024
Reviewed: May 12, 2024
Mithran
AustraliaNo desk in the guest room
Proximity to university and old world charm
Stayed in May 2024
Reviewed: February 23, 2024
Jenn
United States of AmericaRoom was very small and quite dark. Room service was a bit tough to get and very expensive.
Location was perfect for visiting UNC. Walkable to restaurants and shops. Loved the decor and aesthetics of the hotel!
Stayed in February 2024
Reviewed: January 29, 2024
Martin
United States of AmericaLove the Carolina Inn but did not really like the new décor. Lost some of its southern charm
Location is excellent for everything you need to do and everyplace you need to go. Classy hotel. Great service
Stayed in January 2024
Reviewed: November 9, 2023
Teresa
United States of AmericaFree coffee
Loved that it was within walking distance to many restaurants. Enjoyed the fire pit.
Stayed in November 2023
Reviewed: September 26, 2023
Karen
CanadaI wish they had free coffee in the lounge in the morning like most other hotels we have stayed at.
Fabulous hotel ..clean..pleasant staff..great location very comfortable
Stayed in September 2023
Reviewed: September 8, 2023
Margaret
United States of AmericaNothing to not like
Had breakfast and it was well prepared..delicious. Had the breakfast croissant…yummy.
Stayed in September 2023
Reviewed: September 8, 2023
Barry
United States of AmericaNothing, everything was great
We had dinner there and the service was great. The food was fantastic. We had to be at the hospital early the next morning, UNC Chapel Hill Campus, they had our car at the front door at 6 am for us, which helped a lot.
Stayed in September 2023
Reviewed: August 29, 2023
Lara
United KingdomNothing
Huge thank you to Mark, Heidi,Arran and many more for the outstanding handling of the emergency situation. Your kindness to everyone was outstanding. From water, blankets to the best chocolate chip cookies. Thank you
Stayed in August 2023
Reviewed: August 10, 2023
Jerome
United States of AmericaEverything. It was lovely.
Stayed in August 2023
Reviewed: August 1, 2023
Lea
United States of AmericaThe restaurant was okay, that was the only negative
I liked the location right on campus!
Stayed in July 2023
Reviewed: July 18, 2023
Nancy
United States of AmericaBreakfast on Monday morning was excellent. Staff members very friendly and prompt. Perfect way to start the day.
Stayed in July 2023
Reviewed: June 18, 2023
Annie
United States of AmericaThe size of the rooms and the Wifi. I completely understand that one pays for the history, and location, while staying here. (The hotel was built in the 1920s.) Thank goodness I was solo traveling for work, as the room was quite cramped. I constantly bumped into things. Small quarters, I understood, were a given. (Though I hear there are suites, so that'd be good for a family.) The dropping of the wifi? After 5 pm, I would get constantly kicked off and it was frustrating as I was doing work emails. Request a room with good wifi!
The recent renovations, infusing the history of the property and UNC Chapel into all the rooms, even the common areas. The proximity to campus, a 10 minute walk. The customer service was above and beyond. The bartenders make excellent cocktails!
Stayed in June 2023
Reviewed: June 13, 2023
Elisabeth
United States of Americaclean room, comfortable bed, good restaurant and bar, friendly and helpful staff, great location - within walking distance to shops and restaurants.
Stayed in June 2023
Reviewed: June 8, 2023
Vera
United States of AmericaRoom was small. Extra $23 night charge for parking. Breakfast not included. Too high a room rate not include anything.
Beautiful facility. Great location.
Stayed in June 2023
Reviewed: April 27, 2023
Alberto
United States of AmericaNothing
Great breakfast. Great service. Great everything
Stayed in April 2023
Reviewed: April 1, 2023
Mary
United States of AmericaLovely property
Stayed in March 2023
Reviewed: March 11, 2023
Karen
CanadaNothing.
Superb hotel. Great location. Beautiful decor and very interesting history. Staff very professional pleasant and helpful. Will return.
Stayed in March 2023
Reviewed: March 8, 2023
Greg
United States of AmericaA cot was placed in my room by mistake.
Stayed in March 2023
Reviewed: October 30, 2022
Valerie
FranceL'établissement historique la localisation la taille des chambres
Stayed in October 2022
Reviewed: October 18, 2022
Shanan
United States of AmericaNothing. It was perfect. Staff was gracious & friendly, furniture was lovely, & we enjoyed reading the history of the Hotel & UNC on the walls. We would go down a different hall each day to learn more fascinating facts! A heritage to be proud of! We even enjoyed the rockers in front— very relaxing. Convenient location amid campus & stores/restaurants.
Wonderful! Best grits we have ever had! Good selection.
Stayed in October 2022
Reviewed: September 30, 2022
Hadieh
United States of Americaliked everything
everything. if the property had a swimming pool it would be perfection.
Stayed in September 2022
Reviewed: September 6, 2022
Susanne
FranceBeautiful decor. We changed rooms for the second night. The receptionist was very helpful.
Stayed in August 2022
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