Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Tennessee hotel reviews
  4. Chattanooga hotel reviews
  5. Reviews of The Chattanoogan Hotel, Curio Collection By Hilton

Reviews of The Chattanoogan Hotel, Curio Collection By Hilton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1201 Broad Street, Chattanooga, TN 37402, United States of America

#29 of 85 hotels in Chattanooga

Guests' Choice

Review Score

Based on 171 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 22, 2024

    7.0
    Decent place but won’t stay there again because of the parking garage.
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking garage. My car was broken in to along with 31 other cars. I had personal property stolen. We had to travel 2 hours home with plastic on our window. The sound was loud and obnoxious and the air was cold. Not a nice ride home.

    Close to the venue for my daughter’s dance competition.

    Stayed in April 2024

  • Reviewed: February 27, 2024

    9.0
    Nice place to stay. Clean and smells nice.
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Hot water was turned off at 9 am for repairs.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Would definitely stay again but spend less time in the lobby/lounge area due to the powerful scent.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The scent machine in the lobby is powerful and strong - caused an allergic reaction after being in the lounge area for about an hour.

    Friendly staff. Close to a lot of sights to visit. Clean rooms and gym.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms relatively small. Could use a 2nd chair

    Location, modern, Starbucks, friendly staff

    Stayed in February 2024

  • Reviewed: January 2, 2024

    8.0
    We enjoyed our stay and all of our needs were in walking distance.
    • Leisure trip
    • Couple
    • King Room with Mobility Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    We only had one wash cloth and called room service for more but never received anything to our room.

    Love the atmosphere of the hotel, the room and location.

    Stayed in January 2024

  • Reviewed: December 2, 2023

    8.0
    It was good lived Starbucks in hotel. Fireplace wonderful was cold tgat werkend.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    I was charged twice for reservation thank goodness I caught it right away but took 7 days to credit my card.

    Food was good chef and staff have some issues but service was good.

    Stayed in November 2023

  • Reviewed: November 1, 2023

    8.0
    No front desk welcome, we were in a line of 4 pm check-ins, only 1 clerk at desk.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Too cold and sterile design, and not within walking distance of attractions and overpriced too. Signage from rooms for directions up to the Rooftop Bar was poor. Will not stay here again as not worth the room rate.

    Room was large and clean, very comfortable bed.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    7.0
    Housekeeping were cleaning rooms had wrong numbers of who was leaving & staying. I was there for a c
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    My food was burnt. I got steak.

    Service was good but the food was average.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    7.0
    It was ok. Stayed there cause it was close to our event. Not worth the cost.
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The toilet leaked. Has been leaking a long time. Room and parking expensive. Went to breakfast. No one there. Starbucks all sold out of food.

    The lobby. Fireplace. Security

    Stayed in October 2023

  • Reviewed: May 25, 2023

    9.0
    Polite and helpful staff!
    • Business trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    convenience of location to everything

    Stayed in May 2023

  • Reviewed: April 8, 2023

    8.0
    Short trip to chattanooga…good time
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No buffet breakfast…limited selection on dine in breakfast…lifts were extremely slow…room didnt have hair dryer…rang customer service few times but never answered…

    Very well maintained property and excellent location…upto the standard of 5 star hotel.

    Stayed in April 2023

  • Reviewed: March 31, 2023

    9.0
    Wonderful
    • Couple
    • King Room with Mobility Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    We had an Eggs Benedict at the restaurant on main lobby area. Was not good at all! Didn't even finish our food. Everything else definitely made up for the one issue. We were definitely happy with our stay and will go back. Next time we will try the coffee bar instead though.

    Absolutely amazing roof top bar. Most comfortable bed I honestly have slept in at a hotel!

    Stayed in March 2023

  • Reviewed: February 5, 2023

    9.0
    Can't wait to go back!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    construction above hour room stated hammering at 8:00 on Saturday AM. They held back some when we called the front desk, but did not fully stop.

    beautiful and comfortable.

    Stayed in February 2023

  • Reviewed: December 31, 2022

    9.0
    Nice hotel, good dining options.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Water took forever to get hot. Quiche at the breakfast bar had absolutely no flavor.

    Good location, lobby is nice and a good choice of food options. Room is nice size. Staff was great.

    Stayed in December 2022

  • Reviewed: November 3, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location. Staff was very friendly and professional.

    Stayed in October 2022

  • Reviewed: October 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the rooms are not well insulated and you can hear all sorts of noises in the hallway, we even blared a brown noise app and were still woken up many times from odd noises

    staff were friendly and bed was comfy

    Stayed in October 2022

  • Reviewed: September 5, 2022

    8.0
    Overnight getaway
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The TV kept returning to the guide screen on its own which made it hard to watch. There were no wash rags in the bathroom and the complimentary shampoo and body wash were almost empty.

    The bed was very comfortable. The room was nice, clean and had a huge TV in it. The rooftop bar and other facilities are really nice. Beautiful hotel. We walked everywhere we went. Front desk was very professional. My second stay here.

    Stayed in September 2022

  • Reviewed: August 5, 2022

    7.0
    It was ok for an overnight stay driving through. but when told multiple times our tv didn’t work, nothing was done. we w
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    costly for what you get, no cable, tv didn’t work, rooms and lobby need updating

    great location, clean, friendly staff

    Stayed in July 2022

  • Reviewed: July 31, 2022

    9.0
    We will be back!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely everything was perfect — the location, the ambiance, the temperature, the staff, the amenities, etc. The only downfall is that the fire alarm went off around 2:30AM and the entire hotel had to evacuate, which made for a semi tough rest of the night. Additionally, and I may be a rookie here, but there was an extra $50.00 hold charged on my card in case damages happened; however this information was not disclosed upon my check—in, but rather I noticed it on my statement. When it comes to charges on my card, I try to keep a close eye. I think additional fees and charges should’ve been better communicated but, other than that, it really was an excellent stay and we will be back!

    Stayed in July 2022

  • Reviewed: July 28, 2022

    7.0
    Will be back
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good from roof top bar/grille was TRASH!!! No flavor. Not hot. Paid way too much for good that i didn’t eat.

    Room was spacious. The conscience of having a bar and a place to eat was nice.

    Stayed in July 2022

  • Reviewed: July 12, 2022

    8.0
    Downtown without the prices
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower floor looked dirty. Couldn't figure out the lamp in the room. Took ac all evening to cool room down. Heard thumbing all day Saturday sounded like someone being body slammed all day. Elevators do not have air condition.The bump in the parking garage can damage your car.

    The staff was extremely friendly & helpful. Up the rd "literally" from downtown (on the main rd) & close to interstate. Room was clean. Love Love Love the tempered glass shower. The door was opened for us each time we arrived with the greeting "welcome back."

    Stayed in July 2022

  • Reviewed: July 8, 2022

    8.0
    the staff was very nice and outgoing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    at the roof top could not even chew the meat, at breakfast did not enjoy the dry biscuits

    the different places to eat

    Stayed in July 2022

  • Reviewed: July 3, 2022

    7.0
    Room for Improvement
    • Leisure trip
    • Family with young children
    • King Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms and food overpriced ($150 for dinner for 2, $50 for breakfast for two). Had issues with room rate and package from Booking.com being recognized at the hotel, spent over an hour with 3 different staff members straightening out our billing issues. Valet parking is street parking. Main restaurant closes at 9pm on Friday night. Elevators are not air-conditioned. Soundproofing is needed. We could hear neighbors and people in the hallway all night.

    We love staying at Hilton Curios. Room was nice with views of the mountains. Food was great.

    Stayed in July 2022

  • Reviewed: June 30, 2022

    9.0
    Nice
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were too soft for my bad back. Maids woke us early - make sure to use the do not disturb sign.

    Premium coffee with Keurig in the room. The little cafe in lobby area for scones and coffee!

    Stayed in June 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: