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  5. Reviews of The Clancy, Autograph Collection

Reviews of The Clancy, Autograph Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

299 Second Street, San Francisco, CA 94105, United States of America

#37 of 222 hotels in San Francisco

Guests' Choice

Review Score

Based on 845 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 14, 2024

    8.0
    Hotel good . Dining not so good
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dinner service almost unacceptable. Food came out in spurts. One took over 1 hour.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Hotel, staff and location met expectations
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 2 nights

    Forced $30 per day for food and drink

    Clean, location,room value

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    A beautiful stay recommend
    • Leisure trip
    • Travelers with friends
    • Guest Room with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: May 1, 2024

    10
    Clean and spacious room for a nice stay
    • Leisure trip
    • Group
    • Guest Room with 2 Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and spacious room, helpful staff and safe location.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    We had a great stay. Location was perfect, they had a downstairs bar and restaurant. I would stay there again even with
    • Leisure trip
    • Family with young children
    • Guest Room with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Valet gets backed up. They only offer valet so you have to check your car in with them. When I booked the room the total on the app was $251 for one night. I knew there were going to be extra fees, but after paying $80 for valet, the parking tax, destination fee and a few miscellaneous taxes/fees the room totaled $399.

    Location was great, we felt safe walking around and it was clean.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    It was good, but could be cleaner
    • Leisure trip
    • Family with young children
    • Guest Room with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was a big garbage bag full of linens on the floor in front of our hotel room door. It was still there when we left to check out.

    The location was close to Oracle Park, less than a mile walk 👍🏼

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Guest room with 2 queen beds and city view - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Nice, wide room, and very clean. Staff was very polite.

    Stayed in March 2024

  • Reviewed: April 25, 2024

    9.0
    Great stay
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 2 nights

    the parking fee is quite high but I think it is normal for San Francisco or any big US city.

    Location is great and the room is clean. There was a rubik to play on and get stainless steel water bottle. The gave credit for food that we ended up eating a lot and they were delicious too.

    Stayed in March 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Guest Room
    • Stayed 1 night

    Farina at the front desk was cold and unfriendly. As a member of Bonvoy for close to 2 years, a request of a 45 min late check out should not conjure a charge- policy or no policy. And a greeting and a smile is common place when dealing with the public.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Great, slightly pricey
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I feel like we should be able to opt out of the $30 a day because I didn’t really use it much. That way it could save me some money AND the parking was way too expensive. Maybe 45-50 a night but $80 is quite a bit of money

    Very clean, great amenities

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Our stay was amazing
    • Family with young children
    • Guest room with 2 queen beds and city view - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    N/a

    Very cozy and welcoming

    Stayed in March 2024

  • Reviewed: April 9, 2024

    9.0
    The stay was great close to the ball park plus everything was walking distance which was great! Will definitely be comin
    • Leisure trip
    • Family with young children
    • Guest room with 2 queen beds and city view - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    The front desk lady that checked us in never explained about the $30 a day plus cable car tickets. I was told by another guest at the bar. Little disappointed she didn’t mention that to us.

    The property was fantastic everything looked great.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Guest room with 2 queen beds and city view - High Floor
    • Stayed 1 night

    overnight parking $80 I think it/s expensive

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • King Guest Room
    • Stayed 1 night
    • Submitted from a mobile device

    I loved everything about that place!

    It was so cuuute!

    Stayed in March 2024

  • Reviewed: April 7, 2024

    8.0
    Good .
    • Leisure trip
    • Group
    • Guest Room with 2 Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    No room service to deliver your food. I had to pick it up.

    I didn’t have breakfast there.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Will stay there again.
    • Leisure trip
    • Group
    • Guest room with 2 queen beds and city view - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    no food available at 11pm after returning from concert.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    9.0
    Great but too much for parking
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    $80 for overnight parking

    Very clean modern and comfortable

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Booked as my daughter had stayed previously when she went to a concert and it was her birthday weekend otherwise I would
    • Leisure trip
    • Family with young children
    • Guest room with 2 queen beds and city view - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The valet parking is way overpriced and your pretty much locked in as not much other available parking . If your staying at hotel already paying higher price $80 to $90 is just way to high. It was raining and the design of windows there was loud tapping from rain hitting them all night

    On-site restaurant and credit availability to use from stay

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Very clean, friendly and helpful staff, but expensive restaurant
    • Business trip
    • Group
    • King Guest Room
    • Stayed 5 nights

    I was under the assumption that breakfast was included in the pricing when I had booked the hotel. Only to find out that it was an additional $40/day for buffet style breakfast. After the first day, I went elsewhere for cheaper, better breakfast

    I really liked the size of the room, and found it was very clean. The location of the hotel was very convenient for the Moscone Convention centre

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Lovely,
    • Leisure trip
    • Solo traveler
    • Guest room with 2 queen beds and city view - High Floor
    • Stayed 4 nights

    Didn’t love the location, it’s a hike to get anywhere. The hotel is surrounded by empty buildings, typically with a “for lease” sign. Bring your on umbrella. There was no offered at the hotel.

    The room was comfortable, as was the bed. Hotel was modern and slick. The staff was excellent. The property was quiet, which is the top of my list for comfort.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    New hotel, convenient location, very helpful staff
    • Business trip
    • Solo traveler
    • King Guest Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, great experience

    Brand new facilities and spacious rooms

    Stayed in January 2024

  • Reviewed: March 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guest room with 2 queen beds and city view - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    It was the best stay I've ever had in SF. The location was great, rooms were comfortable and spacious. The lobby, coffee shop, bar, restaurant were superb and aesthetically pleasing. The list of amenities were so fun!! ALL staff were always so friendly and helpful. The view was my favorite bit of it all.

    Stayed in February 2024

  • Reviewed: March 16, 2024

    9.0
    Our new San Francisco Home Base!
    • Leisure trip
    • Couple
    • Guest room with king bed, city view - High Floor
    • Stayed 1 night

    The breakfast options. The buffet was really expensive and I only wanted some eggs over-medium, hashbrowns, bacon and some toast. Next time we'll get the breakfast sandwich at the hotel coffee shop. It was much more reasonably priced.

    The room was wonderful and much more than I expected. It was very stylish and comfortable. The location was perfect to get to Oracle Park. I think we found our new home base for when we are in San Francisco.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    A great place for a one-night staycation in San Francisco
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 1 night

    Everything was great. Cannot think of a single thing not to like. This is a rare find in SF.

    The Clancy is such a gem! The lobby is drop dead gorgeous... a place you want to linger and enjoy quiet conversation. The room was terrific: quiet and very comfortable. Didn't spend much time there because we were in town to watch the Chinese New Year Parade; and this is where the hotel shined... two blocks from a great viewing area! After a great night traipsing all over the city, we relaxed in the outdoor courtyard (warmed by the large firepit). We loved all the gifts for Marriott Bonvoy members, too (food/beverage credit, reusable water bottles, Cable Car tickets, fortune cookies!). We will definitely stay here again.

    Stayed in February 2024

Showing 1 - 25

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