A little noisy at times due to the construction and train noise.

Beautifully decorated and clean, friendly staff and we loved the fire pit area!

Stayed in May 2024

I absolutely just loved the entire set up of the king suite room! very comfortable room just as much as the couch/ tv area. Also, the fact that its right in the middle of downtown so food spots, convenient store, shopping center, boutiques, museums, exhibits, and more within walking distance so you reallylly don't need to spend extra money on Ubers or taxi's. Better yet you don't have to use your car risking losing your parking spots so its nice to know everything was like a 5 minute walk no more no less. BIG shout out to Tim !!! he was such GREAT help and went above and beyond to be extra helpful and super kind

Stayed in May 2024

It was a great location close to the town center but not too close! The amenities were great, we loved sitting in the eg chairs and by the fire pits.

Stayed in May 2024

Loved everything

The room was beautiful and the outdoor area and club house were an extra bonus. I will be coming back again.

Stayed in May 2024

The fire pits. The patio. The decor of the room. The sheets and pillows were super comfy. Keyless entry. The coffee steep bags. The mini fridge. The heat fan in bathroom. The couch was comfortable.

Stayed in May 2024

I was with two other girls, would of been nice to have another mirror, or spot to get ready in, besides just the one, in the bathroom.

Cute and clean, great location.

Stayed in May 2024

Nothing

Love the location just about a mile from the center of Salem, easy walk into town. The room was gorgeous, we stayed in the Ice Castle room and it did not disappoint. The staff were very pleasant and helpful.

Stayed in May 2024

A pool would be a perk!

I stayed in the circus/clown room It was fantastic!

Stayed in April 2024

N/A

Location

Stayed in April 2024

We liked everything about the place if we had any complaints it was we only saw housekeeping once the week we were there.

We stayed in a themed room which was awesome. The staff was friendly.

Stayed in April 2024

N/a

Beautiful room and there was enough room/beds for our family of 5. It was quiet and comfortable as well!

Stayed in April 2024

The staff was so friendly and helpful. The aesthetic and room decor was divine. The room was clean and comfortable.

Stayed in April 2024

Lights outside my window were very bright all night even with blackout curtains closed. Not a big deal but couldn’t tell if it was day or night when I woke up in the middle of the night.

Property was up to date, clean and close to local Salem attractions with a four min drive.

Stayed in April 2024

Really enjoyed the relaxing vibes.

Stayed in April 2024

The placement of the bedside lamps was not ideal for watching TV in bed as the light causes glare

Clean and comfortable. And the decor is so chic

Stayed in April 2024

Absolutely nothing to not love!

The room we had was a beautifully decorated suite with two rooms so my sister and I each had a bed and the kids had their own space on the sofa bed. Everything was amazing! I’m so sad I didn’t have time to soak in the spectacular size bathtub!

Stayed in April 2024

It seems like there are still a few kinks to work out as a new hotel. One day we returned to the hotel late afternoon and our room hadn’t been cleaned. They say housekeeping between 11-5, but the cleaners’ cart wasn’t even close to our room. Finally a bit before 5:00 I requested clean towels and toilet paper form the from desk. The man working was extremely helpful, but I don’t think housekeeping would have ever come our way. Not enough staff? On the one day our room was cleaned, it was very minimal. Beds weren’t even touched, though that was listed as part of what they would do. We were also disappointed that neither fire pit was working, while understandable, it would’ve been nice to have been told that upfront. Along with ourselves we saw several guests trying to use them.

We loved the outdoor patio area as well as the game room indoors. Both were perfect spots to relax as a family in the afternoons. We booked a queen suite and, while it was tight with the pullout couch pulled out, it worked well for our family (2 parents and 2 teenagers.) Having a little dining table and mini fridge helped with breakfast time! This was a birthday trip for my daughter and staff left her cupcake and a card!

Stayed in April 2024

Easy , clean

Stayed in April 2024

N/A

Very clean and modern.

Stayed in April 2024

Nothing was perfect great location was quiet

The hotel was amazing best ever the themed rooms was to die for

Stayed in April 2024

Absolutely incredible art in the room. Probably the coolest hotel room I’ve ever stayed in. My daughter stayed up half the night just admiring the art. We were in the enchanted forest room. Staff were also super nice and accommodating, and the area was quiet but close enough to downtown Salem to walk.

Stayed in April 2024

Toilet paper. I wish there would have been an extra roll or two in the room. The fire pits weren't working either. It would have been nice to sit around it with friends on those chilly nights.

The staff was very friendly and the room was clean, and it looked cool. Very spacious for my group of 3. It's not a far drive into the main strip of Salem.

Stayed in April 2024

The smell

Great location. Great room.

Stayed in April 2024

No coffee maker, but they did have an electric pot to heat water and supplied coffee in a tea bag. When I extended my stay my door code didn't work until I went to the front desk, it wasn't terrible just a small annoyance.

Modern clean room very quiet couldn't hear other guest through the walls or ceiling. They offer themed rooms, I didn't stay in one but I heard about it from another guest in the lobby. I ended up extending my stay and they made accommodations so that I could stay in the same room.

Stayed in April 2024