3400 El Camino Real, Palo Alto, CA 94306, United States of America
#14 of 38 hotels in Palo Alto
Guests' ChoiceBased on 745 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
8.5
Value for money
8.3
Free WiFi
8.0
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End of dialog contentReviewed: May 3, 2024
Sanjay
United States of AmericaBreakfast could be a bit better
Nice gardens, rooms spacious and clean
Stayed in April 2024
Reviewed: April 30, 2024
Jonathan
United States of AmericaThe room was very cold when we got there and it was difficult to get it warmed up. It seemed to stay at a set temperature and I couldn’t adjust it any higher.
We didn’t eat breakfast
Stayed in March 2024
Reviewed: April 29, 2024
Maemi13
UkraineThe rooms are much smaller than on photos, and was facing a loud roadstreet.
The location is super close to Stanford University, and has nice and comfy beds. The coffee was offered by the property and free of charge (very tasty!). There was a heated swimming pool and free parking.
Stayed in April 2024
Reviewed: April 28, 2024
Yuki
United States of AmericaVery clean room. Perfect temperature of complementary coffee every morning.
Stayed in April 2024
Reviewed: April 23, 2024
Connie
United States of AmericaNothing I didn’t like.
Peaceful and clean
Stayed in April 2024
Reviewed: April 21, 2024
Charlotte
United States of Americait would be nice if the "free breakfast" was specifically mentioned as "grab & go" type of fare It would be nice if the amenity fee actually spelled out workout room. Sadly, we were not aware of it till checkout.
Liked the bed and bedding. Liked the robes in the closet. nice sized refrigerator with space for our personal supplies magnifying mirror in bathroom our particular room had a nice view of greenery The opening window was welcome option !
Stayed in April 2024
Reviewed: April 20, 2024
Yeliz
SwitzerlandIt surely needs a bit of renovation. When 4 people are in the room amenities should also be for 4!
Very nice, peaceful garden. As we were on a toad trip the laundry room was a great addition. The breakfast was small but still enough to have a good start for the day.
Stayed in April 2024
Reviewed: April 18, 2024
Christina
United States of AmericaThe room smell. I am allergic to whatever they spry it with between customers. My eyes watered and my nose itched for my whole stay. I was really looking forward to a bathtub. I was disappointed that there was no bathtub... only an middle overhead shower that I could not use without getting my hair wet.
I LOVED the bed and the pillows and the linens. I want some for my own house! I loved that there was a refrigerator and a hot water brewer for my tea. I loved the balcony. I loved the extraordinary quiet... I have never been in such a quiet hotel. Thank you.
Stayed in April 2024
Reviewed: March 31, 2024
Eric
United States of AmericaSome rooms do not have a microwave.
The room was nice. Soothing art, comfortable bed, and a nice view from the balcony. The water refill station has high-quality water.
Stayed in March 2024
Reviewed: March 28, 2024
Ramsey
United States of AmericaWe only had coffee the first day inner room. Then, it was never replenished. poor service in that regard.
Cleanliness. Great shower.
Stayed in March 2024
Reviewed: March 24, 2024
Misty
United States of AmericaIf you're going to have a rain shower you need to also have a regular shower head as an option so you can rinse off easily.
Size of room. Updated.
Stayed in March 2024
Reviewed: March 14, 2024
Elizabeth
United States of AmericaWe didn’t like room service knocking on door before 9am. Also the water fountains outside were really loud inside the room, but on the bright side it was white noise to focus on to try to sleep.
Cozy accommodations by the creek.
Stayed in February 2024
Reviewed: March 13, 2024
Carol
United States of AmericaRestaurants near by
Clean
Stayed in March 2024
Reviewed: March 11, 2024
Laird
United States of AmericaRoom was a little musty and bathroom stayed very damp—there didn’t seem to be any fan in there.
Lovely garden, friendly staff, great location, nice market/restaurant adjacent.
Stayed in March 2024
Reviewed: February 23, 2024
Alex
United States of AmericaAdvertising that the property offers breakfast is not really accurate. Only a couple of yogurts and some pastries if you get lucky and they are not gone.
The garden is nice, with a well-tended landscape. The room was clean.
Stayed in February 2024
Reviewed: February 20, 2024
David
United States of AmericaToilets did not drain One heater did not work so we moved to another room.
Location to Stanford. Kind staff.
Stayed in February 2024
Reviewed: February 8, 2024
Marc
United States of AmericaBreakfast area is basically the front desk. A separate facility should be built on site for the many guests coming in the morning for breakfast.
-Easy check-in process: everything was prepared and ready for arrival of the guests. -Laundry room and fitness center opened late.
Stayed in February 2024
Reviewed: January 11, 2024
Terrell
United States of AmericaEasy to access
Stayed in January 2024
Reviewed: January 1, 2024
Peter
United States of AmericaWe loved the garden view, and being on the ground floor. The bed was very comfortable..
Stayed in December 2023
Reviewed: December 22, 2023
Anna
United States of Americarates when asked for an extended stay
Cleanliness and comfort
Stayed in November 2023
Reviewed: December 20, 2023
Larry
United States of AmericaLocation, serene
Stayed in November 2023
Reviewed: December 6, 2023
Christa
United States of AmericaOlder smaller room but was still a very nice place to stay.
The room was clean and nice. The garden was the best part. So nice to walk through on the way to get coffee in the morning. Or even just looking out the window was a pleasure.
Stayed in December 2023
Reviewed: November 17, 2023
James0781
United States of AmericaThere's the pretty photos around one set of buildings, then there's the 5 story monolith building not in the property photos that feels like old apartments on the outside and doesn't have the lower water views shown. Currently no main dining, but the cafe on the property is excellent.
It is clean and well kept on the inside. Value is good. Scenery is okay. No troubles, just expected more from the photos.
Stayed in October 2023
Reviewed: November 14, 2023
Randall
United States of Americathe rooms near el camino .. limited breakfast
landscaping and some quiet rooms in back … the housekeepers and staff were great … SUPER refillable HEALTHY water machine saving waste! excellent!!!
Stayed in November 2023
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