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  5. Reviews of The Cromwell Hotel & Casino

Reviews of The Cromwell Hotel & Casino This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3595 Las Vegas Boulevard South, Las Vegas Strip, Las Vegas, NV 89109, United States of America

#166 of 216 hotels in Las Vegas

Guests' Choice

Review Score

Based on 344 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    9.0

  • Facilities

    7.3

  • Staff

    8.0

  • Value for money

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic 2 Queens - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    room too dark and very noisy at night due to music from night club

    location

    Stayed in May 2024

  • Reviewed: March 30, 2024

    7.0
    Perfect location but a little pricey.
    • Leisure trip
    • Couple
    • Classic 1 King - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    A little pricey and blocked sink on arrival.

    It was a good stay overall, room was fairly big.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Great hotel.
    • Leisure trip
    • Couple
    • Classic 1 King - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like that I had to pay extra to check in 2 hours early, even when my room was ready.

    Loved everything about this cute boutique hotel. I would definitely come again!

    Stayed in February 2024

  • Reviewed: February 7, 2024

    6.0
    Great location. If you plan to sleep before 4am, find another hotel.
    • Leisure trip
    • Solo traveler
    • Classic 1 King - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I was on the 5th floor and you could hear the music from the club until 3 or 4am.

    The room was nice and the bed was comfortable.

    Stayed in February 2024

  • Reviewed: December 24, 2023

    7.0
    I was charged 150 after checking out . I left everything clean . I don’t understand why I was charged
    • Leisure trip
    • Family with young children
    • Classic 1 King - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Idk

    Location was excellent

    Stayed in November 2023

  • Reviewed: December 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Luxury King Strip View Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We had a king room with a "vew of the strip". The view we had was not great

    Unique hotel in a great location. Comfy bed

    Stayed in December 2023

  • Reviewed: November 5, 2023

    8.0
    Great place to stay on balance.
    • Leisure trip
    • Travelers with friends
    • Classic 2 Queens - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower was poor, hand held shower was leaking in all directions. Water flow from rain shower was weak, though functional. No light controls from the bed.

    Small and friendly easy to find your way about. Location in walking distance of the best part of the Strip. Aircon was good and did dry you out. Beds are super comfortable, with good support but not too firm. Quiet rooms. Coffee machine was great and isn’t available at some other hotels on the strip.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    7.0
    Second time in Las Vegas I would stay at the Cromwell again
    • Leisure trip
    • Solo traveler
    • Classic 1 King - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    When checking out they tried to charge me again for the Resort fee, as luck would have I printed out confirmation of what Booking.Com had sent me where it showed that showed Tax and Resort fee were included in the price

    Central location to where I was meeting my group of friends, plus I booked early and got a good rate

    Stayed in October 2023

  • Reviewed: October 28, 2023

    8.0
    Overall a good, reasonably-priced stay in the middle of the Strip.
    • Leisure trip
    • Couple
    • Classic 1 King - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was dusty and dark. Dust within the tufts of the chair and on the lamps. Floor lamp was damaged and not working - maintenance request for lamp and phone was never addressed. Sink was very slow draining.

    Location is good; pretty much mid-Strip. Cost was reasonable. Nice room set-up. Noise was minimal at all hours.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    6.0
    Ok
    • Leisure trip
    • Group
    • Classic 2 Queens - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    No coffee facilities- you had to pay extra. Dirty room and was advised it would be deep cleaned and it wasn’t. Dirty bed linen

    Location central

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic 1 King - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Room had a very musty smell Couldn't get any fresh air inside Very dark furniture...

    We'll placed for the Strip

    Stayed in September 2023

  • Reviewed: October 16, 2023

    7.0
    Very good
    • Leisure trip
    • Couple
    • Luxury King Strip View Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Limited access to pool facilities Sim lighting Noisy at night when the nightclub is open

    Room lighting a bit dim. Otherwise rooms were comfortable. Customer service was great, had a issue with our room on the first day and was looked after very well to compensate for our room issue

    Stayed in September 2023

  • Reviewed: October 12, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Classic 1 King - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room had lots of dust and wasn’t clean at all

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    was good though the rate i got for online months ago for first night was alot less than the next 2
    • Leisure trip
    • Solo traveler
    • Classic 1 King - Non-Smoking
    • Stayed 3 nights

    the tv was on and off on one of the days, I called maintenance 3 times before it finally started working well..

    Location and the club Drais

    Stayed in October 2023

  • Reviewed: September 15, 2023

    8.0
    Quick, easy, enjoyable
    • Leisure trip
    • Couple
    • Classic 1 King - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very small, check in desk was hidden basically

    Classy and clean

    Stayed in September 2023

  • Reviewed: September 15, 2023

    7.0
    Great location
    • Leisure trip
    • Couple
    • Luxury King Strip View Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The fact that we couldn’t access the pool until the day we were leaving was not fair, we understood this would be part of the package

    Location and style

    Stayed in September 2023

  • Reviewed: August 27, 2023

    6.0
    Good location and value for price but false description of room amenities
    • Leisure trip
    • Couple
    • Classic 1 King - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Fridge was full of drinks, no place to put my personal drinks in the fridge. If any item removed from the fridge they would automatically bill you $50.

    Location & price. Car park available with elevator.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    6.0
    good 7.5 scores
    • Leisure trip
    • Couple
    • Classic 1 King - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hidden charge for parking fee

    Location is great, old fashion styles

    Stayed in August 2023

  • Reviewed: August 17, 2023

    7.0
    Not sure to book again
    • Leisure trip
    • Solo traveler
    • Classic 1 King - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    There was rap concerts all the weekend due to we were unable to enjoy the rootop or the pool, that things need to be notified for the guests to decide if booking or not. Those people did not paid what we did.

    near everything

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Classic 1 King - Non-Smoking
    • Stayed 2 nights

    Room service didn't show as requested. I was charged different rates for different days.

    Staff was very polite and accommodating. Room was beautiful.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic 1 King - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lady who checked us in the first time was very unfriendly and our mattress was very saggy in the middle.

    It was close to the strip, most of the staff were friendly.

    Stayed in July 2023

  • Reviewed: June 25, 2023

    8.0
    Great room but bad wellcom staff
    • Leisure trip
    • Family with young children
    • Classic 2 Queens - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The mirror is 2 way and embarrassed my partner in front of my family

    It was a good location

    Stayed in June 2023

  • Reviewed: May 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic 1 King - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    perfectly located on the strip with great access to everything in the area. Very Reasonable rate and value for money for your location

    Stayed in May 2023

  • Reviewed: April 17, 2023

    7.0
    decent place - view sucked - bathroom dated - prices on the high side
    • Leisure trip
    • Couple
    • Classic 1 King - Non-Smoking
    • Stayed 3 nights

    My room location had a view of a parking garage which was a real turn off for my first visit to Vegas as a tourist. Usually when I come to Vegas it is for work and I stay at a much higher end room. This was the first time in years that I had come to town to be a tourist with my wife. I just expected a much better room with a view of something other than a parking garage, especially when I requested it numerous times to your hotel.

    The location is excellent but, we never used the upstairs pool area, but the other properties pools made up for it.

    Stayed in April 2023

Showing 1 - 25

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