660 Albany Shaker Road, Albany, NY 12211, United States of America
#4 of 43 hotels in Albany
Guests' ChoiceBased on 561 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
9.2
Value for money
8.4
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 7, 2023
Sweetdog
United States of AmericaBreakfast should have been included. Atleast coffee, tea, or juice and a small bite:granola bar, box of raisins, piece of fruit a minimum offering. (1) Bottled water should also be offered daily.
Everything! Staff was lovely. Room was perfect. Loved the fluffy pillows!
Stayed in May 2023
Reviewed: July 2, 2023
Amaar
CanadaVery helpful staff, private parking is free and safe. i was able to get my 2 pets with me no problem
Stayed in July 2023
Reviewed: July 1, 2023
Kenyetta
United States of AmericaEverything was great
EVERYTHING
Stayed in June 2023
Reviewed: July 1, 2023
Cynthia
United States of Americathey were disorganized in the morning and the complimentary coffee was not made no cups etc. not the worst thing really was just annoyed (cause I needed my coffee) ☺️
comfy bed, staff was helpful, easy on/off of 90
Stayed in June 2023
Reviewed: June 21, 2023
Victoria
United States of AmericaNothing to complain about from our stay.
The lobby area was absolutely gorgeous , & the rooms were SO CLEAN. You can from the second you got in that it was a clean hotel. (another bonus but not necessity was the size of the shampoos & stuff in the shower , most places give you enough to last 2 people a night lol). Staff was also all super friendly (:
Stayed in June 2023
Reviewed: June 15, 2023
Denise
United States of AmericaNothing
The quiet, relaxing atmosphere
Stayed in June 2023
Reviewed: June 2, 2023
Hannah
United States of AmericaOnly issue was the shower didn’t drain well… everything else was perfect. Just a minor issue, only staying one night it didn’t bother us to take quick showers.
As someone who is under 21 but needed a place to stay, this was perfect. Glad they take 18 and up! It’s a beautiful hotel and our room was perfect, we had the king bed we booked and were easily able to check in. Was great for our overnight visit.
Stayed in May 2023
Reviewed: May 30, 2023
Anthony
United States of AmericaShower head and water was luke warm
Close to wolf road where there are a variety of eateries
Stayed in May 2023
Reviewed: May 28, 2023
Cynthia
United States of AmericaIt was impressive as soon as we entered the hotel. the rooms were clean and the beds were comfortable. I loved the courtyard.
Stayed in May 2023
Reviewed: May 17, 2023
Anita
United States of AmericaThis hotel was outstanding in every way. The restaurant was very attentive to my food allergies. The staff was outstanding and breakfast was very good. I will recommend this hotel to anyone visiting the area.
Stayed in May 2023
Reviewed: May 5, 2023
Nibelkys
United States of AmericaI would like a jacuzzi
Room, location and breakfast
Stayed in May 2023
Reviewed: May 1, 2023
Jenny
United States of AmericaEvery staff member of the hotel was amazing and helpful. The beds are so comfy, the water pressure in the shower on point! Breakfast was fantastic, hot coffee that was strong and real cream.
Stayed in April 2023
Reviewed: April 26, 2023
Elizabeth
United States of Americathe pool wasn’t as clean as I hoped; very small and not appropriate for exercising.
very relaxing stay, the landscaping views in the garden, the friendly staff, the quiet serenity of the room
Stayed in April 2023
Reviewed: April 26, 2023
Rohini
United States of Americaself served breakfast would be great
Not very impressed with breakfast Location was perfect
Stayed in April 2023
Reviewed: April 20, 2023
Susan
United States of AmericaThe bathroom was tiny but well appointed
The room was very clean!
Stayed in April 2023
Reviewed: April 18, 2023
Philip
United States of AmericaThere was nothing not to like.
Everything was great, the room was great, the food was great, and everything was great. The beds were great as well. The gym was great and the pool was great.
Stayed in April 2023
Reviewed: April 18, 2023
Ky
United States of AmericaOnly compliant, the bed sheets. They were immaculate but not soft.
The hotel was very well taken care. Super clean which is most important to me. The breakfast was extra but it was delicious, you could tell it was fresh.
Stayed in April 2023
Reviewed: March 24, 2023
Lisa
United States of AmericaI was upgraded from the deluxe suite to the presidential suite for free. They also accommodated my early arrival. The staff was great and the room was exceptional.
Stayed in March 2023
Reviewed: March 16, 2023
Scovazzi
United States of Americadinner and comfortable bed
Stayed in March 2023
Reviewed: March 13, 2023
Gregory
United States of AmericaStarting to creep up in pricing. Be careful !!
Fresh and clean and very nice barr and restaurant. Great ambients when you come into the Lobby on a cold day and there's a roaring fire in the beautiful fireplace. After we got our room , we came back to sit in front of the fire. Very nice feature in the Lounge as well .
Stayed in March 2023
Reviewed: March 13, 2023
Eda
United States of AmericaToiletries were not available in the bathroom besides hand soap, hand lotion, body soap, shampoo, and conditioner. I had to call and ask for a toothbrush. The bed sheets were rough making it uncomfortable to sleep in.
Very clean, staff was kind and helpful, very cool place! I loved the fireplace feeling and smell in the entrance!
Stayed in March 2023
Reviewed: March 7, 2023
Bernice
United States of Americathe room was located on the 4th floor and there was no elevator working. Room was mediocre.
the staff, Breakfast, and location.
Stayed in February 2023
Reviewed: March 6, 2023
Martha
United States of Americaeverything. it was absolutely BEAUTIFUL
Stayed in March 2023
Reviewed: March 6, 2023
Cara
United States of AmericaI enjoyed the restaurant; the food was amazing but it was a tad bit messy.
I loved everything from the atmosphere to the staff to the rooms including the aroma!
Stayed in March 2023
Reviewed: February 2, 2023
Chris
United States of AmericaClean room and comfortable bed! Breakfast was awesome.
We loved this place. We had a balcony so we could see the atrium. Beautiful!
Stayed in January 2023
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