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  5. Reviews of The Edwin Hotel, Autograph Collection

Reviews of The Edwin Hotel, Autograph Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

102 Walnut Street, Chattanooga, 37403, United States of America

#15 of 85 hotels in Chattanooga

Guests' Choice

Review Score

Based on 184 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 30, 2024

    9.0
    Great location and staff.
    • Leisure trip
    • Couple
    • Double Queen Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Such a nice property but cheap toilet paper—-come on guys—-try going to Costco and buy some decent TP! You cut the corner on the soap—-so use some of that savings on the TP!

    Great location, great breakfast menu and service.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Great hotel in a great location.
    • Leisure trip
    • Travelers with friends
    • Double Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was great but The Whiskey Thief bar on the top floor has great views but is let down by unattentive staff (they were very polite when you did get their attention)

    Great location and fabulous reception staff - couldn’t be more helpful. Very comfortable hotel.

    Stayed in April 2024

  • Reviewed: October 21, 2023

    10
    Amazing
    • Couple
    • Double Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Loved it

    Stayed in October 2023

  • Reviewed: October 12, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Double Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Had some noisy people above us and loud families walking down the hall at one point. Towels are so thin, I swear I could see through a couple of them.

    Close to river. Super clean rooms. Wonderful atmosphere. Shower head was so nice. I could have stood under it for a long time. Gave purell wipe to clean things off. Coffee bar was well stocked.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights

    love everything and everyone

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Great hotel, location, and staff
    • Business trip
    • Family with young children
    • Double Queen Room with City View
    • Stayed 4 nights

    The room had several issues including a slow bathroom drain in the sink, a broken hand-held shower handle, and the refrigerator was not plugged in upon arrival (I plugged it in and water spilled all over the floor from the fridge drain). Additionally, the rooftop restaurant had only bar food and in my opinion should have included one or two main courses for those who did not wish to go elsewhere for a full dinner.

    The breakfast was good and the rooms were tastefully decorated. The rooms were very comfortable.

    Stayed in September 2023

  • Reviewed: August 17, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, amazing facility, great service.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    9.0
    My wife and daughter were very satisfied.
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen, Art District view
    • Stayed 1 night
    • Submitted from a mobile device

    The lounge closes early.

    The location and staff hospitality.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    Do not book the King Suite with the double room with the sleeper sofa in it through booking.com because it doesn’t exis
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing at all

    The quietness, the closeness to Ben and Jerry’s Ice Cream, the attentive staff

    Stayed in August 2023

  • Reviewed: August 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Queen Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms were small.

    Excellent location!

    Stayed in July 2023

  • Reviewed: July 5, 2023

    10
    Great place, in a great spot.
    • Leisure trip
    • Family with young children
    • Double Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Property location is excellent. Staff was very friendly and helpful.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    8.0
    Lovely hotel in a great location, great staff.....but don't eat there.
    • Leisure trip
    • Couple
    • Double Queen Room with City View
    • Stayed 1 night

    The dining service on Sunday we've was a horror show......unbelievable for a high quality establishment. REduclulously long wait for a drink (12 hour) and the food was missing ingredients (no asparagus in the salmon "pasta" which was really a grain), so they finally brought me a side dish of asparagus. Ho salt or pepper available. Just a comedy of errors.

    Location, comfort of the room, art, staff

    Stayed in July 2023

  • Reviewed: June 6, 2023

    10
    Beautiful hotel with excellent and friendly staff!
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    I wish the pool was a little larger.

    Beautiful decor and art! love how close it is to the pedestrian bridge, shops, and dining.

    Stayed in June 2023

  • Reviewed: March 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Valet parking fee.

    Great location.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Extra fees and even a parking tax

    Stayed in March 2023

  • Reviewed: February 17, 2023

    9.0
    Loved it! Will definitely stay again!
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    We had no issues whatsoever.

    The decor was beautiful and the staff was incredibly friendly and helpful.

    Stayed in February 2023

  • Reviewed: February 14, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    it’s in a great location

    Stayed in January 2023

  • Reviewed: January 18, 2023

    8.0
    Priced at close to $400/night, this hotel is much ado about nothing [that special]
    • Solo traveler
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant on property was not impressive. The menu offerings are limited and overpriced. Also, the service does not meet the price. There are “reusable” water bottles in the room which are nothing more than basic plastic bottles which you are encouraged to refill and use during your stay….? Tacky. I had to buy water at a nearby store. The only viable parking option is valet unless you want to park along the street, if you can even find a spot, and you are likely to be several blocks away.

    The hotel itself is vibrant and eye-catching. The room was clean and comfortable. The location is within walking distance to many restaurants, shops, and venues. The staff is friendly, efficient, and go out of their way to be helpful. (which is why I am giving this hotel the level of review that I am)

    Stayed in January 2023

  • Reviewed: January 13, 2023

    9.0
    overall we had a great time
    • Leisure trip
    • Family with young children
    • Double Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the staff were very rude and lacked hospitality.

    loved the decor and the location

    Stayed in December 2022

  • Reviewed: December 25, 2022

    10
    It was a surprise to my family that they will never forget. This hotel will not let you down.
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The lobby was magnificent and the seating area in the library was really well put together. Great staff and service. Definitely staying at this location again.

    Stayed in December 2022

  • Reviewed: December 5, 2022

    10
    I would say the rooms could have a bit more space, but overall it was a great stay. Would recommend!
    • Leisure trip
    • Family with young children
    • Double Queen Room with City View
    • Stayed 2 nights

    I would say the rooms could have a bit more space.

    I had been wanting to stay at this gorgeous hotel ever since I visited the luxurious Whiskey Thief rooftop bar years ago! It was a bit pricey, but well worth it. The staff was exceptional, and they immediately brought champagne to our room once I told them it was my fiancé's 30th birthday! Housekeeping did an immaculate job, and everything was up to our standards.

    Stayed in December 2022

  • Reviewed: November 25, 2022

    10
    Excellent in every way!
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect as it was!! Just didn’t get to stay as long as I would love to.

    Brunch was delightful at Whitebird. Can’t wait to do it again

    Stayed in November 2022

  • Reviewed: November 1, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    well designed, I loved the art and many options for lunch dinner and rooftop pool and bar at the hotel. the staff was excellent extremely professional and helpful

    Stayed in September 2022

  • Reviewed: October 31, 2022

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Double Queen Room with City View
    • Stayed 1 night

    We spent the past weekend at this beautiful property and thoroughly enjoyed our stay. Staff were courteous, knowledgeable and professional, the grounds were very well maintained and the amenities left little to be desired. Especially for a family with children the Aldeia Azul is a dream. The resort's kids club, playground, football field, mini golf course, swimming pools, etc will have your kids smiling all day and nice and tired when bedtime comes around. Five stars from all of us.

    Stayed in October 2022

Showing 1 - 25

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