1700 Big Thompson Avenue, Estes Park, CO 80517, United States of America
#22 of 31 hotels in Estes Park
Guests' ChoiceBased on 419 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.2
Facilities
8.1
Staff
8.9
Value for money
7.4
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 2, 2024
Molly
United States of Americaelevator was out, no breakfast, no restaurant / bar since it was under construction- unfortunate because we booked it before we knew that.
friendly staff, nice views, clean
Stayed in April 2024
Reviewed: April 30, 2024
Edward
United States of AmericaNo breakfast available, restaurant under renovation. Coffee available was ok but not the best. Clean room and excellent location.
Location was great.
Stayed in April 2024
Reviewed: April 18, 2024
Laura
United States of AmericaRestaurant closed.
The Lake! But felt like a ghost town hotel since most of its amenities were closed.
Stayed in April 2024
Reviewed: April 15, 2024
Kayla
United States of AmericaOn this website, it said that breakfast was included and that they had room service but once we arrived, we realize that the restaurant restaurant was completely shut down and they wouldn’t be providing breakfast or room service
Extremely beautiful views
Stayed in April 2024
Reviewed: April 13, 2024
Mary
United States of AmericaNo one told us we had to ask to have room cleaned. I had to bring my garbage to front desk
View was spectacular especially when the elk come
Stayed in April 2024
Reviewed: March 23, 2024
Annie
United States of AmericaWe did not like that the onsite restaurant was under construction. That was one of the reasons why we booked the place.
We loved the location. We were so close to so many good eating spots and things to do!
Stayed in March 2024
Reviewed: January 10, 2024
Linda
United States of Americano pool
Location
Stayed in November 2023
Reviewed: December 29, 2023
Susan
United States of AmericaThe furniture is worn and needs updating. There were stains on the couch, one of the chairs, the bedspread, and the carpet. There were frayed areas of carpet and rips in some of the furniture. It just needs a to be taken care of because the locations and views are worth the stay.
I had a corner room with two balconies, and the views from both were spectacular! I enjoyed the views the most during my stay. All of the staff were friendly, but the front desk team was the best! I can't say enough about them. The room was spacious.
Stayed in November 2023
Reviewed: November 7, 2023
Ana
BrazilRooms are dated. Should be renovated.
Great location is the best - lake view!
Stayed in November 2023
Reviewed: November 6, 2023
Slade
Cayman IslandsWe were greeted at the front by two elk feeding on the trees at the main entrance. Our room had 2 walkout balconies in different directions with seating. We enjoyed sunset drinks overlooking the lake and the mountains behind. Enjoyed a fabulous dinner at the restaurant and a crisp morning walk with the changing leaves and a small herd of elk as the sun came up over the mountains.
Stayed in October 2023
Reviewed: November 6, 2023
Cally
United States of AmericaThe shower in our room had little to no pressure and only had luke warm water.
Beautiful view of the lake and mountains! Our room was super quiet even though we were right next to the restaurant and check in desk.
Stayed in November 2023
Reviewed: October 21, 2023
Vanmelkebeke
United States of AmericaEverything was absolutely amazing. The only improvement that could be made is that the rooms could have updated pillows for comfort on the couches.
Stayed in October 2023
Reviewed: October 4, 2023
Robert
United States of AmericaThe facilities need to be updated. Had a 70s/80s feel. My wife and I are average size adults but the bathroom facilities and counter top was very low and small.
The location, views of the mountains and helpful friendly staff.
Stayed in September 2023
Reviewed: September 27, 2023
Wendy
United States of AmericaRestaurant and staff were amazing. Loved the resort
Stayed in September 2023
Reviewed: September 18, 2023
Nicholas
United KingdomNothing. All good
Really nice, friendly hotel with great views over the lake. Restaurant for breakfast and dinner was very nice also.
Stayed in September 2023
Reviewed: September 15, 2023
Gary
United KingdomNothing. But if u had one of the bottom rooms with a view of the car park, then my stay would be a different story
Everything, great location, clean tidy. Views to die for. We had a view of lake and snow topped mountains. Brilliant well worth the money.
Stayed in September 2023
Reviewed: September 15, 2023
Debra
United States of AmericaSome of the front desk employees weren’t very nice. Coffee in lobby should be available earlier. Our room was right off the lobby and the cooking smells from the restaurant were very prevalent in our room. There is no exhaust fan to help remove the smell. The air conditioner unit was very loud and I didn’t sleep well due to the noise.
The grounds were pretty. Bed was comfortable. Property was clean.
Stayed in September 2023
Reviewed: August 29, 2023
Anthony
United States of AmericaWhen you pay a premium price for something, you expect more. For the price ($425), it wasn’t good enough. We paid a premium price for a great hotel and got a good hotel. I was expecting more. Low def television in room.
Staff was great. Max took care of us when he found out about our anniversary. Dunraven restaurant was really good.
Stayed in August 2023
Reviewed: August 24, 2023
Wouter
BelgiumFriendly staff Original US atmosphere Great original restaurant with high degree of local guests
Stayed in July 2023
Reviewed: August 19, 2023
Joshua
United States of AmericaInterior of hotel and rooms are a little dated but not out of line with the area
Wonderful view of the lake. Very, very large room with bedroom and separate living room / wet bar. Room came with AC (sort of rare for the area). Nice outdoor area with fire pit.
Stayed in June 2023
Reviewed: August 16, 2023
David
FranceThey did not inform us on the Rocky Mountain entrance ticket requirement before 2 pm prior our stay
Nice hotel and nice are
Stayed in August 2023
Reviewed: August 9, 2023
Natalie
United States of AmericaThe couch and comforter on the bed were ripped, and the carpet had hair (not ours) all over it. The bathtub did not properly drain and we could hear every sound from the neighboring hotel rooms.
The location was perfect. The hotel felt safe and there were no major issues. Having an adjoining patio was a perk.
Stayed in August 2023
Reviewed: August 7, 2023
Wright
United States of AmericaBathroom sink being in the same room as the beds. 
Lake view and access. Lots of activities near by. Proximity to town.
Stayed in August 2023
Reviewed: August 7, 2023
Simon
United KingdomBathroom was very dated with basin in the bedroom. Gym area was poor. Breakfast option in the hotel is very expensive.
Stayed in August 2023
Funchal, Portugal
Taxenbach, Austria
Trivandrum, India
Flattach, Austria
Calafell, Spain
Dakar, Senegal
Irkutsk, Russia
Kotu, Gambia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content