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  5. Reviews of The Exchange Hotel

Reviews of The Exchange Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

234 3rd Avenue North, St. Petersburg, FL 33701, United States of America

#22 of 37 hotels in St. Petersburg

Guests' Choice

Review Score

Based on 296 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    9.3

  • Facilities

    7.3

  • Staff

    8.9

  • Value for money

    7.5

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    7.0
    Affordable little boutique hotel with the basics of what you need to enjoy St. Pete! Location is perfect, pool was great
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The air conditioners were quite dusty/dirty and rooms a bit run down- aside from being very stuff every morning we weren’t in the room much so it wasn’t terrible considering the price, location and avoiding lots of people by staying at a smaller hotel.

    The staff were fantastic! So sweet and accommodating, the pool was perfect and serene, and the location is truly what makes it a great spot. I liked that it was a smaller boutique hotel and not a large chain property!

    Stayed in April 2024

  • Reviewed: April 22, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower had not been cleaned in a very long time, there was mildew and hair in there. Did not realize there was only valet and no self parking. Hotel walls were thin and we could hear everything going on in other rooms. Mini fridge and microwave would have been nice for price.

    Great location

    Stayed in April 2024

  • Reviewed: April 19, 2024

    6.0
    Good Location. We came to St. Pete for 3 day music festival. So, did not utilize our room much except for nights
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    $25 a night Valet parking only on site Elevator out of order & apparently has been for sometime and they have no intentions on fixing since we overheard hotel is being sold for new building. Cracks in sink & toilet tank lid also most likely not doing any repairs.

    Location. Park & walk. Bath Towels were nice.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator did not work and I was not apprised of that before I booked, or I probably would not have booked there. The pool area was disheveled and the pool was not clean enough for me to swim. The hotel is very old, and the room had decades of different paint slapped and spattered here and there, wishy-washy caulking, stained carpets. There was just a plain little TV with no cable guide and not much to choose from. The bar and food area closes fairly early, and there are no signs up to let you know this ahead of time. I walked around the neighborhood and didn't find much to eat very close by, you'd have to take a bit of a longer walk. There is only valet parking and they charge $25 a day whether you get your car or not. Somehow I miss that on the website.

    All of the staff (except for the bartender) were warm, friendly and exceedingly helpful. They are pet friendly. And the location worked very well for anyone going to the Vinoy Park or water area.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    A good location with good staff but needed some TLC.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    The curtains had a big rip in the outer one and they were very worn. they needed to be replaced. the little stand between the beds had a drawer that would not stay closed so a hazard to getting up at night. Given the price we paid expected better standards.

    we were going to music venue and did not want to drive every day. we were able to walk to and from venue. they had valet to take care of car. they had a bar on site if you wished to use.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good but didn’t like I couldn’t park my own car . Was traveling with a lot of stuff and took a while to unload in front
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small room and hotel made you valet park for $25

    History and room got dark

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Cute, quaint, affordable hotel close to everything in St Pete’s!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No other feasible options for parking besides valet - street parking was available but had to move vehicle every two hours to avoid ticketing according to staff. The outdoor pool was accessible from the public sidewalk without needing a key, which felt a little insecure.

    This hotel was so cute! Had an older charm to it with updated room decor - felt very Floridian! Appreciated having an exercise room available. Valet and concierge were both friendly and welcoming! And the location was perfect, especially for the price - we were able to take a quick stroll to get to the pier to shops and restaurants.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    7.0
    Can’t beat the location!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was very tiny. The hotel was a bit rundown and could use some maintenance.

    Excellent location. Staff was friendly.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    I will always come back due to the staff and location
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It is a bit outdated, was not as clean

    Staff. Convenience. Location. Price.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    This is a great hotel if you need an affordable hotel for a night or two, but it is not a resort.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Things to note, they do not have an elevator and it is valet parking only. But it is a great walkable location and cost was affordable.

    This is a historic hotel, it is over 100 yrs old, which makes it charming and comfortable, but not flashy and new. The bathroom was clean but small and quaint with black and white penny tile. The bedroom floors were faux hardwood and the beds were very comfortable with soft sheets, fluffy bathroom towels and comfortable AC. The building is nearly soundproof and you hear nothing from the urban community like buses or street traffic. It reminded me of a historic European boutique hotel.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    Perfect location!

    Stayed in January 2024

  • Reviewed: March 8, 2024

    8.0
    2024 tampa/ st. Pete
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was broken.

    Great location to everything.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool wasn’t very clean and customer service upon check in wasn’t good.

    Some of the staff were helpful and friendly.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    The staff made my late night check in easy...

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 4 nights

    The rooms and their equipment are old and would benefit from refurbishment. I stayed 2 times so far and this is only unsatisfying thing. But hotel staff was always very helpful (no hot water = new room immediately, AC controls not working = fixed controller immediately). I would appreciate if the hotel had breakfasts.

    Great staff. Very good location. I would recommend to a friend.

    Stayed in January 2024

  • Reviewed: February 13, 2024

    7.0
    Good hotel, friendly service
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The blinds/shades were not great There was no refrigerator in the room The staff did not check if we needed any additional towels or care items.

    Bed was super comfortable Friendly staff Overall clean room

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Overall, our stay was fine. Everything in DTSP is extremely expensive and our huge room was a steal compared to other sp
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We have stayed here several times over the years and it feels like the cleanliness has dropped. The ancient elevator was broken this time, too. We are fine going up to the third floor via stairs, but it would have been nice to know beforehand.

    The location is fantastic and the price for the location is not bad. The staff is very friendly.

    Stayed in January 2024

  • Reviewed: February 10, 2024

    6.0
    no reasons to complain much
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    the lady at the desk was not so informative about the parking options and generally looked boring with no interest to help. But we do not complain, since people are as they are :)

    location near water and other attraction like Kosciusko monument :) Quite place. Parking extra paid $25 which is not so nice but not necessairy to go for, since the public available at no charge from 10.00 pm until 8.00 am.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 4 nights

    I needed an invoice from the hotel to be reimbursed by the governmental agency for which I work, but I was refused this document. The lady at the desk argued Booking provided an invoice. I explained that this is not considered valid by the agency I work for, but she kept refusing.

    Location is central near downtown, restaurants. There is a small fitness room, but well-equipped considering its size. The cleaning staff were kind and effective.

    Stayed in February 2024

  • Reviewed: January 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    I know it is an older hotel, but the shower did have some strange stains in it. I hope in future renovation projects the shower tiles are fixed up. But my only complaint about the hotel was shower tiles, not bad!

    The location was good, the workers were friendly and it was very clean. You got the normal squeaks and noises of an older hotel, but this one had great size rooms and modern finishes. I would still here again.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Felt cared for and known the whole time!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very small bathrooms

    The staff is INSANELY amazing. Best customer service I’ve experienced in a very long time. A couple friends and I were in town for a wedding and wanted a hotel that was walking distance for the pier activities, coffee shops, etc! It was the perfect location and very clean. Smaller more intimate bed and breakfast style rooms, but the hotel has so much character and amazing staff that we honestly didn’t even notice the smaller size. 10/10 would recommend!

    Stayed in December 2023

  • Reviewed: December 23, 2023

    8.0
    It was perfect for what my needs were a convenient room for a one night's day.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Update but it's fine for me

    Comfort and friendliness of staff

    Stayed in December 2023

  • Reviewed: November 22, 2023

    8.0
    Nice old hotel in a walkable part of downtown St Pete
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    Parking. I tried going back to the listing but I don't see anywhere where it mentions that parking is $25 a day. Maybe I need to look back at it again, but I don't recall seeing that. Parking is valet only and I don't believe it is on site.

    Great location, very walkable area for a city in FL. Staff were friendly, and the building was a cool historical location. I thought it was comfortable clean and safe. Very close to the Palladium Theater if you are seeing a show there.

    Stayed in November 2023

  • Reviewed: November 2, 2023

    8.0
    The hotel is clean, comfortable, fairly priced, and pet friendly while close to all DTSP activities.
    • With a pet
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Bathroom and closet layout was a little disjointed. Bathroom was small for two people. Bathroom and closet doors open against each other along with the main entry door to the room. Older hotel so some quirks like that are to be expected. Not the hotels fault at all but a lot of homeless people in the street and park nearby (about a block or so away).

    Location, friendliness of staff, comfortable bed. Cleanliness of room. Accommodates and welcomes pets. Decently priced compared to other hotels in the downtown area. Close/Walking distance to all Downtown St. Pete activities and businesses.

    Stayed in October 2023

Showing 1 - 25

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