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  5. Reviews of The Fairmont Heritage Place Ghirardelli Square

Reviews of The Fairmont Heritage Place Ghirardelli Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

900 North Point Square, Fisherman's Wharf, San Francisco, CA 94109, United States of America

#4 of 223 hotels in San Francisco

Guests' Choice

Review Score

Based on 155 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.3

  • Free WiFi

    9.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    10
    Perfect in every way.
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 6 nights

    Best place to stay in San Fran. Location can not be beat. Very beautiful hotel.

    Stayed in March 2024

  • Reviewed: April 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Signature Three Bedroom Bay View Residence with Three King Beds and Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    We slept for breakfast

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent for families. Spacious apartment with all amenities. Position at Ghirardelli Square is absolutely perfect

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location adjacent to Ghiradelli Square, efficient and friendly staff. Apartment great for families

    Stayed in March 2024

  • Reviewed: February 29, 2024

    10
    Fabulous hotel - great rooms, staff and location!
    • Leisure trip
    • Group
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing!

    Our second time staying at the Fairmont Ghirardelli Square - absolutely fabulous hotel. Great rooms, friendly staff and awesome location. Short walk to Fisherman’s Wharf, with lots to do and great restaurants around the hotel.

    Stayed in February 2024

  • Reviewed: December 31, 2023

    10
    Perfect family getaway
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 4 nights
    • Submitted from a mobile device

    No swimming pool or hot tub

    Close proximity to everything!

    Stayed in December 2023

  • Reviewed: December 17, 2023

    10
    A place that we would be happy to come back.
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to complain.

    The apartment is beautiful, spacious and the kitchen is completely equipped. Comfortable beds, rooms and bathrooms with a good size. We could feel like we were at home. Location is also very good, valet service is available and Ghirardelli square is an awesome place to spend time.

    Stayed in December 2023

  • Reviewed: October 4, 2023

    10
    A great place to stay while in the city
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Large rooms Great location

    Stayed in October 2023

  • Reviewed: September 15, 2023

    10
    best place to stay with family
    • Leisure trip
    • Family with young children
    • Three Bedroom Residence with Three King Beds and Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    none

    view is spectacular

    Stayed in July 2023

  • Reviewed: August 28, 2023

    10
    an exceptional experience worth to end our visit to California
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 4 nights

    becareful of the hotel address if you are using it for delivery ( like door dash). the address is for THE WHOLE PLAZA. so if you are planning to have your meal delivered to your room, check with the front desk to give you the closest address to the hotel entry.

    i stayed in the hotel with my family durning our summar vacation and I was so glad i stayed in the hotel. the hotel, the plaza, and the location are exceptional. everything is within walking distance especially the fishermen wharf. my kids loved the plaza and the chocolate factory. it is safe to stay with your family. if we are going to visit SF next year, we will have the hotel to be in our plan.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    10
    Amazing place - worth to come back
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, beside the price :)

    Amazing Design, Appartements, Brick-walls, location towards Ghiradelli Square etc.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    9.0
    Lovely large apartment in an excellent location.
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 5 nights

    nothing of note.

    Amazing apartment with lovely big rooms and bathrooms and a well set up kitchen. Free coffee and fortune cookies in the lobby was great. Location perfect for exploring San Francisco close to Pier 39, Fisherman’s Wharf and the Cable Car stops.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    10
    Lovely hotel in a great location for a family vacation in SF.
    • Leisure trip
    • Family with young children
    • One Bedroom Bay View Residence with One King Bed and Sofa bed
    • Stayed 3 nights

    Quite expensive, but overall worth it.

    Decor was lovely. Well stocked, highly functional kitchen. Very clean. Staying across the square from the Chocolate Experience was quite a thrill for our 11 year old.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    8.0
    Pretty good.
    • Leisure trip
    • Family with young children
    • Two Bedroom Bay View Residence with Two King Beds and Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    First room didn’t have any WiFi or TV. They wanted us to stay in the room anyway and took us complaining that with kids we needed a room with WiFi and TV. They eventually agreed for us to move rooms.

    Location and space

    Stayed in June 2023

  • Reviewed: August 16, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Restaurants in surrounding area were just ok for the price.

    Great location, clean and lots of space.

    Stayed in August 2023

  • Reviewed: August 1, 2023

    8.0
    Excellent high quality accommodation in a great location
    • Leisure trip
    • Family with young children
    • Three Bedroom Residence with Three King Beds and Sofa bed
    • Stayed 5 nights

    It would have been nice if there had been a breakfast restaurant area in the hotel, instead of having to go out most days.

    We had a three bedroom suite which was excellent, high quality and good facilities for our visit. Great for our family to have a common area to sit down and eat in the room while still having the home comforts. Quality of the facilities was great and the staff were super helpful

    Stayed in July 2023

  • Reviewed: July 31, 2023

    8.0
    Comfortable stay in good location
    • Leisure trip
    • Family with young children
    • Two Bedroom Bay View Residence with Two King Beds and Sofa bed
    • Stayed 5 nights
    • Submitted from a mobile device

    We couldn’t watch any films in the evening

    Excellent location with stunning views

    Stayed in July 2023

  • Reviewed: July 30, 2023

    8.0
    Stay at Fairmont apartment
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Front of hotel was quite tricky to find, and must valet car. No heated floor in the apartment, even in summer can feel very cold.

    Asked for quite room. Room was next to cafe sitting area on ground floor but room was sound proof, did not here any noise from outside. Friendly staffs.Had staffs cleaned the room as we were staying for 4 nights. 10-15 min walk to pier 39. Easy to get uber.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Amazing hotel , just above Ghirardelli square Suite is huge with all needed facilities Everything is in high standard We upgraded for bay view Great views and huge balcony We enjoyed every minute Highly recommended

    Stayed in July 2023

  • Reviewed: June 15, 2023

    10
    highly recommend this place!
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 5 nights

    liked everything!

    the two bedroom apartment was fantastic - location was fantastic - staff was fantastic - valet was fantastic

    Stayed in June 2023

  • Reviewed: May 23, 2023

    8.0
    Best Location, Spacious Rooms, Great Staff - but no food options
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 3 nights

    No food options available inside the hotel - not even breakfast. With a toddler and elderly family members, a breakfast option could have been more convenient.

    The Location can't be better! Has an internal access to Ghirardelli Square, walking distance to Fisherman wharf. The room size is excellent, with a spacious Living- Dining room, it even has washer-dryer! Staff is very helpful and courteous. Valet parking is very helpful.

    Stayed in May 2023

  • Reviewed: May 14, 2023

    10
    Amazing
    • Leisure trip
    • Couple
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing.

    The facility, the stuff, the location

    Stayed in May 2023

  • Reviewed: May 3, 2023

    10
    outstanding apartment for family
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    there is no sing/ name plate clear showing the main entrance of the hotel.

    the location the service the staff very comfortable it’s a great apartment

    Stayed in April 2023

  • Reviewed: January 19, 2023

    10
    The best place in San Francisco
    • Leisure trip
    • Family with young children
    • Two Bedroom Residence with Two King Beds and Sofa bed
    • Stayed 2 nights

    Nothing

    The place was beyond all my expectations. Everything was perfect or even better))) If I come to San Francisco once again I will choose this place without even thinking!

    Stayed in December 2022

Showing 1 - 25

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