4100 Wailea Alanui Drive, Wailea, HI 96753, United States of America
#6 of 61 hotels in Wailea
Guests' ChoiceBased on 162 hotel reviews
8.7Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
8.9
Staff
9.2
Value for money
7.4
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 20, 2022
Dave
United States of AmericaConcierge service wasn’t great. Beach attendants weren’t helpful. Didn’t like that beac chairs needed to be locked at 5
Room, maid service
Stayed in February 2022
Reviewed: December 13, 2021
Dana
CanadaSee above
This hotel needs upgrades ..looking very tired..we are repeat customers and were quite disappointed at its current state. Adult pool upgrades are just so cheap ..tacky new cabanas and umbrellas which made that formerly elegant pool area very inelegant and cheaply furnished. Breakfast buffet area upgrades not attractive ..tiling cheap in appearance and a design fail with mismatched flooring everywhere …
Stayed in November 2021
Reviewed: August 28, 2021
Jennifer
United States of AmericaWe had issues ordering room service.They did not even pick up the phone.We also could only eat breakfast at the hotel even though we were guests staying there.The issues with eating were totally unacceptable.
The rooms were nice.The resort was beautiful.We really enjoyed our spa treatments.
Stayed in August 2021
Reviewed: August 4, 2021
Natalie
United States of AmericaHotel is old and needs remodel not worth $1000 a night when you can stay at the four seasons and have a much better quality stay
Stayed in July 2021
Reviewed: August 4, 2021
Mandana
CanadaI didn’t like the buffet lines
I liked Ko restaurant outdoor area
Stayed in July 2021
Reviewed: July 22, 2021
Michelle
United States of AmericaThe food amenities were extremely expensive. $18 drinks that weren't that good. $30 basic hamburgers, or $99 for extra special. $50 buffet. Crazy. We had a car and ate at the resort as little as possible. But I would have liked to enjoy a few more meals there for convenience' sake. They were mostly not too busy, but that was probably because of the price, when they did get slightly busy, they didn't seem to have the capacity to deal with it. A large resort with lots of restaurants was primarily why I chose it, and I should have looked into their size and cost first.
The rooms were great, and we enjoyed our view and balcony. Everything was clean and comfortable. The pool area was very nice. The beach access was perfect, it was wonderful being able to get lounge chairs and umbrellas everyday set up for free.
Stayed in July 2021
Reviewed: July 11, 2021
Gwyneth
United States of AmericaRunning path on waterfront was too short for our active family. Suite Room was too small for family with 2 teenagers. Pullout bed was terribly uncomfortable for my teens. Room decor was outdated. Food was way overpriced for the quality. Pool was terribly busy. Everything seemed understaffed.
location on ocean was nice.
Stayed in July 2021
Reviewed: July 7, 2021
Rita
United States of AmericaCould not get a reservation in restaurants, could not find a place at the pools (Way too crowded). We wound up not using the pool area and eating most of our meals off-site. VERY Annoying. We are regular visitors to Hawaii. We will be back, just not at the Kea Lani. You either need to limit your guest or build bigger, better facilities to accommodate the crowd of guests. For what you charge this was poor quality for the experience.
The property was beautiful as always (We have visited several times over the past 25 years.).
Stayed in July 2021
Reviewed: July 19, 2023
Anonymous
Hong KongRenovation is very noisy for the price level.
Great facilities and staff.
Stayed in July 2023
Reviewed: January 31, 2023
Anonymous
United States of Americabeautiful
beautiful
Stayed in January 2023
Reviewed: September 20, 2021
Anonymous
United States of AmericaWe ordered a very pricey room service dinner and the meal was disappointing. The portion was disappointing lobster tail is a size of my index finger and I have a very small hand. The steak was bland.
Right on the beach, luxury, and staff was friendly and professional.
Stayed in September 2021
Reviewed: June 23, 2021
Anonymous
United States of AmericaI stayed here 29.5 years ago one week after it opened. It left a huge impression on. Me then and did for all of my boys this time. Loved everything about this place. Wonderful and friendly staff and many food options.👍🏻
Stayed in June 2021
Reviewed: August 6, 2023
Anonymous
IrelandThere was construction work going on there and it was very noisy. We were very disappointed that the beautiful lobby which the hotel had previously was gone.
It was a beautiful hotel. The staff were nice. There were always lots of sun beds. The Ko restaurant serves delicious food.
Stayed in August 2023
Reviewed: April 6, 2024
Sara
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: March 22, 2024
Ryan
CanadaThere are no comments available for this review
Stayed in March 2024
Reviewed: March 9, 2024
David
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Reviewed: February 29, 2024
Jonathan
United States of AmericaThere are no comments available for this review
Stayed in December 2023
Reviewed: February 6, 2024
Andrzej
United States of AmericaThere are no comments available for this review
Stayed in February 2024
Reviewed: January 27, 2024
Marlene
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Reviewed: October 29, 2023
Omar
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: October 26, 2023
Lorilynn
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: October 20, 2023
Kirsten
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: September 11, 2023
Justin
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Reviewed: August 21, 2023
Ken
United States of AmericaThere are no comments available for this review
Stayed in August 2023
Reviewed: August 21, 2023
Ken
United States of AmericaThere are no comments available for this review
Stayed in August 2023
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