11 Stone Street, New York, NY 10004, United States of America
#172 of 407 hotels in New York
Guests' ChoiceBased on 674 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.1
Staff
9.1
Value for money
7.8
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Dan
United States of AmericaOutlets need usb charging capabilities
Stayed in February 2024
Reviewed: April 30, 2024
Sara
United States of AmericaThe furnishings are very minimalistic so there is very little room to unpack anything. There were no closets, dressers, bedstands or bathroom counters. I used the bed to lay out toiletries. It was comfortable for just one person. I just realized that it was because of the particular room that I booked as a Corner Queen. Other rooms are furnished differently.
The people are wonderful. Everyone that I met was very kind and helpful. The location was great with easy access to many subway lines. The room was really adorable and very clean. I was on the 22nd floor and there was absolutely no noise. This is the quietest hotel room I ever had. I am unsure if it is the room design or that I was so high up but it was great! The shades are floor to ceiling and very well designed. The thermostat was easy to use. The room safe was great and they even provided an umbrella. They provided morning coffee and held my luggage for me after checkout.
Stayed in April 2024
Reviewed: April 29, 2024
Maritza
United States of AmericaThe only complaints are 1. Your room is right across from an office building. So that’s your view. 2. There was a thumping noise all night that wouldn’t let me sleep. It wasn’t super loud just loud enough to be annoying.
The staff was super friendly and the hotel felt safe. I liked my room. It was a bit small but all we did was sleep there so no biggie
Stayed in April 2024
Reviewed: April 29, 2024
Kimberlee
United States of AmericaThe room was so small you could barely move
Location was great and it was definitely clean
Stayed in April 2024
Reviewed: April 27, 2024
Gaby
EcuadorGreat location. Super friendly staff. The complimentary water is a very nice detail. The room was very clean and the style was modern. It is right by a subway stop. I stayed for an entire week and never encountered any issues.
Stayed in April 2024
Reviewed: April 27, 2024
Aino
FinlandA breakfast would’ve been nice!
Great location, staff, rooms and cleanliness.
Stayed in April 2024
Reviewed: April 24, 2024
Sarah
United KingdomWould be good to offer breakfast or snacks
Great location and modern hotel
Stayed in April 2024
Reviewed: April 23, 2024
Melissa
United States of AmericaThe only thing missing was a coffee maker in the room.
Nice size room, good decor, comfortable bed, friendly staff.
Stayed in April 2024
Reviewed: April 22, 2024
Talia
United States of AmericaA bit pricey for the location
Very clean and modern. Friendly staff
Stayed in April 2024
Reviewed: April 20, 2024
Lukas
United States of AmericaI do not think it is a hotel issue but i was on 8th floor and the sounds from the street were still noticeable during night. (Garbage pickups)
The Hotel is near subways, location is great and the staff was helpful. They had a discount towards one world observatory, for local restaurants. Also they allow to keep the suitcase with them on the first and last day.
Stayed in April 2024
Reviewed: April 18, 2024
Darryl
United States of AmericaSomeone was smoking pot on my floor two nights in a row
Very clean
Stayed in April 2024
Reviewed: April 14, 2024
Emily
United States of AmericaMy only complaint was that the walls are thin—I expected exterior noise, because it’s New York, but we also could clearly hear conversations in other rooms on our floor. Some soundproofing would be nice.
So incredibly convenient, very near multiple subway stations and the Staten Island ferry terminal, some good food options and activities nearby as well, perfect spot for our NYC vacation. Room was super clean, bed was extremely comfortable, shower was nice, housekeeping service was excellent, all staff were friendly and helpful!
Stayed in April 2024
Reviewed: April 13, 2024
Mohamad
MalaysiaLocation was good. Near to 2 subways
Stayed in April 2024
Reviewed: April 7, 2024
Cubio
United States of AmericaLast two days here, housekeeping only made the bed and replaced the towels, didn't remove any trash or give us our two free waters for those 2 days.
Staff were friendly, good location.
Stayed in April 2024
Reviewed: March 27, 2024
Lok
CanadaNo view
Can be cheaper
Stayed in March 2024
Reviewed: March 27, 2024
Chris
United States of AmericaRooms were very small, and we had a deluxe room. Bathroom didn't have any room to put your bathroom items that you would keep in the bathroom, ie toothbrush, hair product, make-up, etc.
The staff at The FIDI were fabulous. Very friendly and helpful.
Stayed in March 2024
Reviewed: March 21, 2024
Aleksandar
United States of AmericaParking , no posabilty to com in And aut garage during stay ( car have to be in garage or i Will need to pay every time i got in or out :(
:)
Stayed in March 2024
Reviewed: March 19, 2024
Moises
GuatemalaMy flight got delayed 4 times. Arrived next day just to find out I had been charge a cancelation fee for not showing up on the 17 of march. I arrived on the 18 of March… changed my resevation and now I am staying at the hotel.
Stayed in March 2024
Reviewed: March 17, 2024
Wendy
South AfricaRoom small, no view, no on site food, limited facilities
Location
Stayed in March 2024
Reviewed: March 15, 2024
Mark
United KingdomJust no coffee and tea option in the room
Very clean, quiet and in a perfect location
Stayed in March 2024
Reviewed: March 12, 2024
Pliska
Czech RepublicWe missed the possibility of having breakfast in the hotel. However, you can find some delis in the hotel surroundings.
Good price, a strategic location for going to sightseeing, very friendly and supportive staff (thank you!), clean hotel and rooms. The room is only for two people, no side bed for kids possible since the rooms are small. Two bottles of water every day, map of NewYork on the reception, WiFi available. 24/7 reception support.
Stayed in March 2024
Reviewed: March 12, 2024
Leslie
United States of AmericaThe room was very small.
The room was clean, the staff was nice and the area was quiet since we were by Wall Street. The transit station was a couple of feet from the hotel which was a plus as well.
Stayed in February 2024
Reviewed: March 10, 2024
Irene
NetherlandsNothing
Great location. Many restaurants, subway and ferry nearby. Modern, clean and comfortable room.
Stayed in March 2024
Reviewed: March 9, 2024
Jonae
United States of AmericaNo smart tv
Clean nice view
Stayed in February 2024
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