I would update some features in the bathroom in order to match the overall excellent impression.

Very good location, adjacent to restaurants and shops and public transport. Staff was really friendly and professional. Spacious room, comfy beds. Very clean.

Stayed in May 2024

Room was large, very nice. Surprised there was no paper towels or napkins of any type in room. I had surgery on my face it was just a basic needs stay, but we brought food in and would have liked a napkin. We did not call for anything, so I'm sure they could have brought it up along with ice. But just wanted to eat and sleep. Otherwise room was good.

Stayed in May 2024

Nothing much other than the chair.than

Large spacious room with comfortable beds. Bathroom was small but workable chair at the work desk was unbearable, I needed to get work done and could not sit there.d not

Stayed in May 2024

Great location. Large room.

Stayed in April 2024

No eating or drinking offered . But so many bars/ restaurants nearby it wasn’t a massive issue.

Really spacious room for family of 4 ( for NYC anyway).

Stayed in April 2024

No clear, Kitchen tooling

Position and right dimension of the room

Stayed in April 2024

Small elevator. A bit run down. Resort fee not disclosed until final booking step.

Locatio

Stayed in March 2024

location

Stayed in March 2024

Service sucks

Location

Stayed in January 2024

Room was a bit dated and some things (recliner, drapes, etc) didn’t work properly

The rooms were very big (grading on a curve for Manhattan) and the staff was very friendly and helpful.

Stayed in December 2023

We would have liked a shower cubicle rather than bath with shower, but that’s personal preference. The lighting could have been better in the living area, especially near the mirror, the furniture was a bit old fashioned - I’m clutching!

Great location, close to Central Park and Bloomingdales. Nice big room, like a little apartment. Comfortable beds, great nights sleep. Reception staff all very friendly and helpful. $10 credit per day per room which we used for water & juice.

Stayed in December 2023

N/A

Location , size of room

Stayed in December 2023

The pictures depict a much cleaner, fresher accommodation with a lot of extras (e.g vases, ornaments, paintings, flowers etc) whereas we were rather shocked at first view of the apartment as it was a dated, stripped back version of the marketing of the hotel. Bathroom chipped, carpet looked dirty and furniture dull. For £465 (British pounds) a night we expected more. Kitchen was missing a toaster and a kettle!

The apartment was really spacious, beds comfy and we loved having a kitchenette and space to sit to eat. Loved the neighbourhood, we didn’t want to be near Times Square so this was close enough, plus safe and quieter. Staff all very friendly and accommodating. Enjoyed the communal room with free coffee, and being able to store luggage and use the restroom to freshen up before evening departure.

Stayed in December 2023

All was good

Efficient friendly staff, large appartement room with good facilities, kitchenette, close to Central Park and 5th Avenue

Stayed in December 2023

Lack of easy access to ice.

Location, room configuration & furnishings and the staff.

Stayed in December 2023

Great sized suites, with sufficient facilities to eat a meal in if desired. Perfect base for our week in NYC, subway, supermarket and coffee shop 300m away.

Stayed in December 2023

Overpriced

Staff, spacious room

Stayed in December 2023

Elevator was a bit small

Enjoyed the special touches like automatic blinds, nice, large bathroom, mini kitchen. Excellent location for my needs, and attentive staff.

Stayed in December 2023

I didn’t really like the fact that I upgraded to a bigger room and I informed Danny I would pay cash but he took it out of my account, haha I had saved the cash all week and we where informed the last day that we could have had 10dollars per day for complimentary drinks, other than that the service was excellent.

I liked the warm Welcome from staff. The Location was perfect for a family of four females , age ranging from 71 yrs to 13yrs and 1 boy 17yrs old, Rooms was cleaned daily, your chambermaid certainly had there work cut out with our room Thank you.

Stayed in December 2023

Too much traffic

Stayed in December 2023

Decor and furnishings a bit dated, overpriced for the quality. Lack of any communal facilities aside from a small lounge with a coffee machine and gym. A bar or larger lounge/lobby would make a big difference.

Nice big rooms, good location for Central Park and museums

Stayed in December 2023

Nothing.

Spacious, quiet, well-equipped.

Stayed in October 2023

We were not able to control the temperature in the room. The heat worked but not the air conditioning. The room was very warm even when we shut off the heat so had to keep the windows open throughout our five night stay which helped but unfortunately let in all the noise from the street below which made it difficult to get a good nights sleep. Also, I have stayed here at least twice a year over the last ten years and the bathrooms are always an issue. Bad water pressure and the tubs are badly chipped. I wish they would update the bathrooms a bit.

The location, the size of the room and the friendly staff.

Stayed in November 2023

The location was great with central park and as far as the Rockefeller center within walking distance.

Stayed in November 2023