Nothing.

It is beautiful and classy. The staff were welcoming. The room was beautiful and the bed was very comfortable.

Stayed in May 2024

Location was fantastic. Staff were extremely helpful and kind. There is no quiet space for working, lobby is noisy and there is really no good seating aera in the room. Shower glass was not sealed and leaked all over the floor, the staff committed to getting it repaired. Nice evening drink provided in the lobby by the staff. I would stay again. Convenient parking on the street (parking meters), reasonable. Also a paid for parking lot across the street if you do not want Vallet parking.

Stayed in May 2024

Location was great, staff very friendly, hotel very clean

Stayed in May 2024

Valet parking was $40 but nearby (2 min walk) we found 24hrs parkging for just $7.

Great location. Complimentary coffee in the lobby was a bonus and great bakery next door. Short walk to KFC yum Center for events and also near the Louisville Slugger museum. We had a room on the top floor with double height ceilings very cool!

Stayed in April 2024

There is no room service. The restaurant is closed Monday and Tuesday night, and they do not sell bottles of water. (Which is odd because housekeeping refreshes the room during turndown and replenishes the 2 par in the mini fridge). The daytime concierge is super friendly. Night concierge falls a sleep, so if you have a 3am checkout, knock on the door that says Admin Office next to the stand to wake them up.

The hotel is beautiful, the room was amazing and modern. The bathroom is gorgeous, and had all the amenities necessary. Great water pressure and quick hot water. They have blackout curtains which was also a plus! The bed is insanely comfortable, and I wanted to take those pillows home! It was like sleeping on marshmallows.

Stayed in April 2024

Location was amazing

Stayed in April 2024

Only negative was the was no TV in the bar to watch the NCAA basketball games.

Great staff! Perfect location on whiskey row! Comfortable, clean and breakfast was great!

Stayed in March 2024

a little over priced

Stayed in April 2024

N/A

Around the tourism area, location was great!

Stayed in February 2024

Breakfast was delicious. Thank you. Very attentive waiter

Stayed in April 2024

Great boutique hotel. Nicely appointed. Very friendly staff.

Stayed in April 2024

The room wasn’t swept/vacuumed when being cleaned daily.

Lovely property. A great location to downtown Louisville.

Stayed in April 2024

The only negative was we could hear the people above room 306 each night. Sounded like a herd of elephants. Luckily we had a sound machine which we pack which helped a lot.

Staff, common areas, room, restaurant were all exceptional!

Stayed in April 2024

Nothing

Gorgeous decor and convenient locale

Stayed in March 2024

Cannot think of anything we didn’t like.

Location was great, walking distance to Louisville Slugger Factory/Museum, Mohammed Ali Center, Kentucky Center for Performing Arts and plenty of restaurants/bars. All staff were friendly, especially Marcela at the front desk and John who handled car valet.

Stayed in March 2024

Beautiful decor, fabulous art. Chill vibe. Friendly staff.

Stayed in March 2024

Nothing

Beautifully appointed and decorated, great location and staff we very friendly and professional.

Stayed in March 2024

We didn't get to stay longer.

The location was great! It was clean and the rooms were exquisite!

Stayed in March 2024

Parking was terrible! You were forced to valet for 40$ or park in a poorly lit parking structure a block away from the hotel for 30$ a night.

Absolutely beautiful property & the staff was great! We were greeted immediately & offered a glass of complimentary wine. The decor was gorgeous in the room.

Stayed in February 2024

Nothing to complain about :)

What a fantastic historic hotel! Well worth the effort to look beyond the standard hotel chains and support an endeavor like The Grady!

Stayed in March 2024

Excellent location, staff, cleanliness and comfortable beds

Stayed in March 2024

The price. $380 a night for a hotel with NO luxuries such as a pool, spa, exercise room, garden patio to step out and smoke, etc. is a LOT. I wasn't a fan of the "front desk" area (or lack thereof), and the valet left early and wasn't there when we needed it.

The beds were VERY comfortable, with what felt like high-end bedding. I liked that the valet was only $40 for in and out, all day & all night parking. It was modern and clean with a nice vibe. The room was pretty clean, and it smelled nice, which was a bonus.

Stayed in March 2024

The room was to hot at night

The style and quality

Stayed in February 2024

Road traffic was a touch loud on Main Street, but manageable.

The Grady is a wonderful boutique hotel. We never had a bad meal at the Wild Swann. Very nice room and extremely friendly staff! I will be recommending this place to all of our friends. Great bars around, especially Proof on Main and Third Street Dive Bar. Great fireplace and fresh orange water in the lobby.

Stayed in February 2024