14501 Grove Resort Avenue, Orlando, FL 34787, United States of America
#170 of 387 hotels in Orlando
Guests' ChoiceBased on 8540 hotel reviews
8.3Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.5
Staff
8.5
Value for money
8.2
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Heather
United States of AmericaCould have had more kitchen items
Spacious and clean and everyone was super friendly!!
Stayed in April 2024
Reviewed: April 30, 2024
Julianna
United States of AmericaThe maze-type of layout of the hotel, but we learned it within a day.
The apartment was perfect for our family with 3 little kids and a baby. Very nice looking and clean. The water park seemed fun, unfortunately it rained both days we stayed. We enjoyed the other activities like the arcade, karaoke, and crafts/play room.
Stayed in February 2024
Reviewed: April 30, 2024
Jacqueline
United KingdomNo kettle in the room, when I asked for one I received one where you heat water on the gas stove, not an electric plug in. Could have had another bed change and clean towels. Apartment wasn't dirty but could have been cleaner ie shelves and drawers dusted, windows cleaned, patio furniture too dusty to use.
Fantastic facilities, kids loved the different pools. Staff were friendly and arranged a later check out even though they were extremely busy..
Stayed in April 2024
Reviewed: April 29, 2024
Natalie
United KingdomProperty felt a little dated Parking was not included in price Shuttles were late in the day
Big apartment
Stayed in April 2024
Reviewed: April 29, 2024
Colleen
United States of AmericaThis was our second stay and we were in a different building. There were scratches in the furniture and the drawers didn’t close. There were slamming holes in the shade so it let sunshine in too early.
Water park and pools are great. Friendly staff. Great location. Close to Disney and lots of restaurants.
Stayed in April 2024
Reviewed: April 29, 2024
John
United States of AmericaNo ice machines. I e maker in fridge wasn’t working. And then being charged for ice was ridiculous.
Family friendly. Good amenities
Stayed in April 2024
Reviewed: April 28, 2024
Karen
CanadaPrices at the market on site was extremely expensive. Also we found that the lazy river was dirty. Preferred the pool by the hotel.
I liked the location.
Stayed in April 2024
Reviewed: April 27, 2024
Ariel
United States of AmericaSmall jacuzzi
Room, breakfast was good a little pricey, multiple pool
Stayed in April 2024
Reviewed: April 27, 2024
Richard
United States of AmericaPrice of food and beverage
Short staffed in food services and the beverages were overpriced. $12 for a draft beer
Stayed in March 2024
Reviewed: April 27, 2024
Shena
United States of AmericaThey don’t give housekeeping while you’re there if you need to clean the rooms
I like everything the water park was really fun
Stayed in April 2024
Reviewed: April 26, 2024
Theodore
United States of AmericaNo room service at all. Washing and drying our towels every day
Proximity to all theme parks. Huge rooms at a great value, especially for families
Stayed in April 2024
Reviewed: April 25, 2024
Pippa
United KingdomOne of the beds was far to soft, the mattress needed replacing (the other ones were great). The kitchen was well equipped for eating, less so for cooking. This worked for our needs but good to know.
The quality and size of the rooms was amazing and gave us the space we needed for a family of 4. The kids loved the pool. Parking was super efficient and the staff were helpful and friendly. The on-site shop was expensive but handy to pick up small things and there’s shops not to far away.
Stayed in April 2024
Reviewed: April 24, 2024
Crew
United States of AmericaBugs in my room, not bed bugs but the small roaches I only saw 3 but I was worried about taking them back with me. It would have been nice to have a few more rags and towels but overall it was wonderful.
Location nice overall
Stayed in April 2024
Reviewed: April 23, 2024
Andreea
United States of AmericaThe wild life signs made us a little nervous but I understand this is Florida and snakes and alligators are a part of it :) Also the drinks and food were very overpriced-food quality was very good though.
Clean and spacious and very beautiful, great location. Beds were very comfortable, the apartments are gorgeous and very clean.
Stayed in April 2024
Reviewed: April 23, 2024
Zamika
United States of AmericaHow far my room was to the pool and water park.
I love how spacious the resort is and the water park was beautiful.
Stayed in April 2024
Reviewed: April 23, 2024
Marygwynn1
United States of Americawhen we were checking in the woman at the front desk was a bit stand offish and not really what you'd expect at this type of resort. She seemed annoyed. Also the drinks at the bar by the pools always charged a different price every time we went for drinks, (getting the same drinks)
Everything met or exceeded our expectations for the most part
Stayed in April 2024
Reviewed: April 23, 2024
Ingrid
United States of AmericaRoom needs attention - the view from our room on the 2nd floor allowed us to see some of the roof below & saw a burnt rat through the master bedroom window and on the 2nd room view there was a burnt bird. There was an annoying beep in the room on our first night, security came but could not figure out what it was. Hours later I noticed it came from the dishwasher! Finally turned it off & was able to sleep the next night. Dinner at the grille took 2 hours when it was just 4 of us & ordered simple meals like mahi mahi tacos & chicken sandwiches. Food was ok, staff seemed over worked but very friendly & professional at all times.
Pool area was good & the kiddie splash area was very nice - Pool was very cloudy & not sparkling as in pictures. Check in was very good & Ashley Kentucky provided amazing customer service. Very professional & exceptional service!
Stayed in April 2024
Reviewed: April 22, 2024
Sue
United States of AmericaThere are too many added on extra fees. It would be beneficial to your customers if these fees were already reflected in the face price of the suite/room when searching the website for rooms in customer price range.
Breakfast buffet at the Valencia was very good. A bit pricey though.
Stayed in April 2024
Reviewed: April 22, 2024
Beltran
United States of AmericaGetting lost. Needs more maps and better directions to navigate getting to the rooms, lobby, etc
Convenience with water park and hotel stay
Stayed in April 2024
Reviewed: April 22, 2024
Morgan
United States of AmericaWhen you would call down to the front desk, it would take a while to get what you called for sometimes.
Very close to all the Disney parks. Very clean! Perfect place for our 3 young children and a lot to do.
Stayed in April 2024
Reviewed: April 22, 2024
April
United States of AmericaIt’s a bit confusing to get from point to point coming from pools and buildings and trying to find elevators. Our room was clean, however the kitchen wasn’t stocked very well at all. We cooked and ate in the room and didn’t have enough dishes. Only one butter knife and not enough flatware for our group. We also didn’t have a baking sheet or a cutting board. The dryer was also very slow to dry clothes no matter what setting we had it on.
I liked the location. Loved the room space.
Stayed in April 2024
Reviewed: April 21, 2024
Eyal
IsraelParking fees per day are 25 USD, should be much lower
Fully equipped two bed room apartment with all what we need including laundry machine. The rooms are large, each with bathroom.
Stayed in April 2024
Reviewed: April 20, 2024
Giselle
United States of AmericaThe property is great . Location was good.
Stayed in April 2024
Reviewed: April 20, 2024
Steven
United States of AmericaHad to wash the pool towels, only provide 1 box of detergent, shower curtain needs to be replaced
Room was clean, pools were clean, landscaping well maintained
Stayed in April 2024
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