Reviews of Hayes Street Hotel Nashville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1909 Hayes Street, Nashville, TN 37203, United States of America
#127 of 197 hotels in Nashville
Guests' ChoiceReview Score
Based on 4719 hotel reviews
7.8Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
7.9
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Facilities
8.1
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Staff
8.5
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Value for money
7.7
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Free WiFi
8.0
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Reviewed: May 18, 2024
Stuart
United States of America5 Reviews9.0“Nice place.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The so-called bartender was more interested in playing his guitar than serving drinks to the clientele.
A modern property with decent staff. A great location
Stayed in May 2024
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Reviewed: May 17, 2024
Richard
United States of America2 Reviews8.0“We’ll run”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Location
Comfortable
Stayed in April 2024
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Reviewed: May 17, 2024
Brandy
United States of America5 Reviews5 helpful votes7.0Good- • Business trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The rooms were very basic from the pics online and walls were thin. I could hear everything. I thought they would be a tad more modern and updated in nature but they were just basic rooms. But overall ok for the price.
The lobby
Stayed in May 2024
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Reviewed: May 17, 2024
Nance
United States of America6 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Wifi had difficulty staying on. AC units are noisy. Light switches for bathroom are hard to find and not near the door!
Friendly staff, nice location
Stayed in May 2024
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Reviewed: May 16, 2024
Fang
United States of America48 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
Check-in can make easier (several people waiting at lobby for 3pm check-in when we got there 15 minute to 3pm). Check-out process is fine but deposit can be refunded/released faster (still holding on my credit card).
The hotel locates in music roll, a little further to downtown but walkable (30 minutes). It is also walkable to Vanderbilt univ, Gulch. Facility is well-decorated and quite. Breakfast is simple but can give a start for your day. It has valet parking and is very close to AVIS rental car on Church street.
Stayed in May 2024
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Reviewed: May 16, 2024
Eve
Ireland8 Reviews8.0Very Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
I cant say we didnt like it really. We asked to stay an extra night and they were able to help us out. Really enjoyed it there to be honest. There was a mix up when we arrived with room keys, twice. But it was more funny then annoying
We didn't have breakfast but that was a personal choice as we like to explore. But from what we seen, great options for brekkie. Location was in walking distance of everything. The room was great too, We did have to ask to have the room cleaned, but that was an us issue as we didnt out up the sign outside the door.
Stayed in March 2024
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Reviewed: May 14, 2024
Garner
United States of America1 review9.0“Our stay was nice.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Hall and bedroom carpet need to be replaced or updated.
Customer Services and Valet parkers were all outstanding.
Stayed in May 2024
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Reviewed: May 13, 2024
Evgenya
Russia158 Reviews46 helpful votes8.0“See you again”- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
We found it strange that bottled water in the room costs extra. Maybe we didn't understand something.
Check-in is from 15:00, check-out is at 12:00, this is an excellent offer compared to other hotels. Breakfast includes cereal, egg, coffee, toast, juice, milk. Walking distance to the main street. Two elevators. Very clean. Nice interior. Easy to find location in the city. Permission to be with your four-legged friends.
Stayed in May 2024
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Reviewed: May 13, 2024
Jayne
United Kingdom15 Reviews8.0“Enjoyed”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
To far from centre
Nice place
Stayed in April 2024
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Reviewed: May 12, 2024
Karine
Norway4 Reviews8.0“Good place for 2 nights in Nashville if you like walking”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Big room
Stayed in May 2024
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Reviewed: May 11, 2024
Anonymous
Switzerland7 Reviews1 helpful vote8.0“Overall good stay.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
You need to order the room to be cleaned. The breakfast choice is very limited and every morning just the same.
Good location. Clean premises, in general. Spacy room. Good-size bed. Friendly staff.
Stayed in May 2024
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Reviewed: May 10, 2024
Cindy
United States of America39 Reviews4 helpful votes9.0“All things considered, I really enjoyed my stay.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
There was a massive building that was under construction across the street that started bright and early the next morning. It was extremely noisy. I'm sure once it is completed it won't be bad. Also, the room is pretty dim. Also when people close their doors, you can hear the slam.
I only stayed overnight but everything was as expected. The staff was very friendly, the room was very clean and comfortable. I wish I had the time to try the breakfast!
Stayed in May 2024
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Reviewed: May 10, 2024
Declan
United States of America19 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
There is some construction work (not the hotel’s fault) going on at present which is loud in the morning. Looks like it is nearly finished so will be fine in a couple of months
It was clean and comfortable and a reasonable price for Nashville.
Stayed in May 2024
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Reviewed: May 9, 2024
Martin
United Kingdom4 Reviews8.0“At least a match for the 5-Star hotel I had been staying in at someone else's expense”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 1 night
Not really something you can do anything about - and only temporary as a problem - but have a significant level of building work going on next door was a bit of a disadvantage.
Stayed in April 2024
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Reviewed: May 6, 2024
David
United States of America1 review7.0“Disappointed with parking situation. People were nice.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
I would have loved to have a comfortable chair in the room. The only parking available was valet parking and I thought it was too expensive at $42/day ( plus tip)
People were friendly. Facilities were clean.
Stayed in May 2024
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Reviewed: May 6, 2024
Tara
United States of America13 Reviews2 helpful votes8.0“Great value for Nashville”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Great hotel very reasonable price. Enjoyed the restaurant next door and the complimentary breakfast.
Stayed in April 2024
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Reviewed: May 5, 2024
Kim
Canada2 Reviews8.0“It was good”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
The noise from the construction was very bad!!!! The location was a long walk to Broadway and Nissan Stadium. We don’t Uber. Did not like The expensive parking at the hotel!!
Clean. Friendly staff at reception and valet We are only in our room to sleep and shower so we just want cleanliness and comfortable bed
Stayed in May 2024
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Reviewed: May 4, 2024
Mercy
United States of America9 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
My booking did not include taxes, and after my stay, I was hit with 150usd more due to taxes They should price already with that amount. The A/C was very loud and positioned the next one of the beds on which was impossible to sleep because the fan would blow very strong on your heas
Clean, easy to check in and out
Stayed in April 2024
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Reviewed: May 3, 2024
Ritter
United States of America4 Reviews8.0“Good location but not for relaxing”- • Business trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
It’s in a loud area of town especially at night
Location and hotel is updated
Stayed in April 2024
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Reviewed: May 1, 2024
Chris
United Kingdom9 Reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
The Aircon unit was really loud and sure it's up A LOT. Our room didn't get made up at all while we were there (3 nights). The breakfast is functional at best. I expected more for $200 per night.
Really clean, well appointed room, modern and not faded. Friendly staff. Location was fine, not too far from downtown, just about walkable if you like walking.
Stayed in April 2024
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Reviewed: April 30, 2024
Isabel
Spain10 Reviews4 helpful votes7.0Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
I think charging $42/day for parking is excessive, it should be included in the hotel rate (unfortunately, this is common in most hotels in Nashville). Breakfast can be improved, if you are hoping for bacon and eggs, you will be disappointed. The location is a bit far from everything if you want to walk, 30 min walk to Broadway, 30 min walk to the Gulch.
The room was clean and the beds comfortable. Simple and minimal, nothing notable to add. They have a nice big lobby from where you can work from if you need to, and a little outdoor patio.
Stayed in April 2024
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Reviewed: April 29, 2024
Breanna
United States of America1 review8.0“It was good.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Halls were dirty
Breakfast was okay, could have had more hot options
Stayed in April 2024
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Reviewed: April 29, 2024
Monica
United States of America8 Reviews8.0“Great time with great friends”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Wish the breakfast had waffles
Easy to get in and out
Stayed in April 2024
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Reviewed: April 29, 2024
Robert
Australia45 Reviews4 helpful votes8.0“Treated our purpose and was walking to lower Broadway.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Difficulty to get cold water from tap without running the shower
Location with breakfast included
Stayed in April 2024
