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  5. Reviews of The Herald by LuxUrban

Reviews of The Herald by LuxUrban This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

71 West 35th Street, New York, NY 10001, United States of America

#269 of 418 hotels in New York

Guests' Choice

Review Score

Based on 2506 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    9.6

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    8.1

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: April 8, 2024

    8.0
    Nice but expensive for this room
    • Business trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    The room was very small for two people and too expensive for this size (I compare with other hotels of the same category and location).

    The location was great, and it was possible to enjoy the view of the city from the roof. The room was clean. We stayed only one night so it's hard to say something more.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Nice apartment and I would book again.
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bedding for the sofa bed had not been left and the person I called at Hosteeva was most unhelpful. Fortunately the concierge was able to sort. The sofa bed was not very comfortable.

    Spotless, in excellent condition and a good location for sightseeing on foot. 24 hour concierge who was very helpful. Well equipped and everything in good order.

    Stayed in March 2024

  • Reviewed: April 6, 2024

    7.0
    It’s a ok place to stay for a good value!
    • Leisure trip
    • Travelers with friends
    • Double Room with Parade View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The entrance is a bit uncomfortable and public areas looked dated

    Great location and value

    Stayed in January 2024

  • Reviewed: April 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room - Disability Access
    • Stayed 4 nights
    • Submitted from a mobile device

    location. staff

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Overall everything was alright
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    When I open one of the lights in the bathroom they had loud noises,

    Good location , the room size was good and the bed and the staff were lovely, you can keep your luggage when you check out but you have to pay 2$ each bag

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Cheap and very pleasant.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Limited in its offerings however for the price it had everything we would have expected.

    Great location, friendly staff!

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Location is great! You Get what you pay for. Lower standard hotel with outdated style, but nice compared to the price. The bed was comfortable, big shower, and overall a big hotel room.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Comfortable good value stay in very nice area of New York.
    • Business trip
    • Group
    • Deluxe King Room - Non-Smoking
    • Stayed 5 nights

    I had a small issue with a prepayment, but it got sorted out very quickly contacting the right people/e-mail.

    The hotel is small, rooms are small but enough with comfortable beds, very good location.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    7.0
    Would stay here again, loved the location
    • Leisure trip
    • Family with young children
    • King Deluxe Suite with Parade View - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    It was a little tired but still very clean

    Fantastic location and very friendly staff

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The facilities are basic but rooms clean and good size. E just needed a place to rest our heads after busy days out and about.

    The location is fantastic - just next to Macys and 20 minute walk max to a lot of things such as Boadway, Times Sq, One Summit, Empire State etc.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Ok
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We didn’t get the room we ordered, they didn’t won’t to help us and the shower was the worst

    The location, the room was a good size with every day cleaning

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Parade View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing I can think of

    Great location and staff. Not a bad place for the money

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Great place to stay in
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights

    The entrance is a bit poorly marked, and the reception is tiny so, when more people are in the line it gets quite crowded quickly. I am grasping at straws but the TV could be more modern.

    Really good place to stay in Manhattan. I chose this place mostly due to the location and price and it was worth it, compared to the more expensive options. It is relatively basic but comfortable for a few days stay.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Perfect location + Great rooftop bar
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No tea in rooms. Just coffee bags (1 each!)which aren’t great. Maids come around at 8.30 for room service when we were still in bed(after day 1 we put the DND sign out but then of course you miss the service) The vending machine wouldn’t work.

    View of Empire State Building from bed! Amazing central location. Subway directly outside the hotel. Rooftop bar is a must visit. Spacious and clean room. Exactly what we needed for our visit. No resort fees, just security deposit.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Excellent location, clean and comfortable!
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    No vending machine or place to get water at the hotel.

    Perfect location to access all parts of Manhattan and Brooklyn. Subway right outside the hotel door. The beds were very comfortable and the shower was lovely. The rooms were clean and tidy!

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Central hotel with good facilities
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 5 nights

    The hotel is a little difficult to find as it does not have a sign at the front and has an entrance to a rooftop bar in front of the reception area, the room also didn't have a kettle/coffee machine but had coffee cups? not sure if you were meant to microwave it? But again, not the worst problems

    Great hotel in a good location for sightseeing in New York, easily walkable and also right next to a subway station. The room had a great city view and was spacious with a desk and a couch in it, as well as a fridge and a microwave. The hotel was surrounded by shops and food options so easy to get supplies for the room as well as a bite to eat. Really would recommend staying here.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Decent hotel for short visit
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast was not included. Room was a bit small, although considering the location this was acceptable.

    The hotel is within walking distance to the Empire State Building, Macy's, and also Penn Station.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    The truth
    • Leisure trip
    • Family with young children
    • Two Double Beds, Deluxe, Balcony, Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    I had paid extra for a balcony room but on arrival they gave us a standard room. When we went back down and told them, they said there wasn't a balcony room available but then suddenly found one. The balcony room was disappointing because there was 6 foot high walls round it so we couldn't see down to the street. There was only one drinking glass in our two double bedded room. We asked for another but never got one.

    Location is perfect. It's right in the middle of Manhatten. The beds were really comfortable and the room was clean and heating good.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Basic stay in a great location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Parade View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    As long as you treat this place as a place to sleep and no more, you'll be fine. But don't expect much more. For example, there was no coffee maker in the room. We got a one bed room, even though we were three and reserved a double bed room.

    Unbeatable location! Super convenient and close to everything

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Good.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    TV old, didn’t work.

    Great location, very comfy bed

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    empire state building right in front of our window
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    old style looking rooms, but had all we needed for a comfortable stay

    great location, right next to a subway stop and very close to Penn Station (convenient for transport to/from Newark/JFK), many eateries around. Central, yet quiet enough to get decent sleep.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Deluxe Suite with Parade View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn't really any lobby. There was just an assigned room that was converted to a waiting room. It can get crowded but at least there was a toilet. Also we booked the 3-person room. Unfortunately. the sofabed didn't have much support as a bed. It was better to sleep on it as a sofa.

    The room was good, clean, and a good size for a room in the center of NYC. It was really accessible and walking distance from Times Square, Grand Central, and Empire State. We arrived early and thankfully, we were able to do early check-in. For the price we paid, it was worth it.

    Stayed in February 2024

  • Reviewed: March 20, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Room had no safe, no bedside light nor a switch for the one and only main light

    Location, staff excellent

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    During this trip we stayed in 8 different hotels in East Coast, but this hotel had the softest towels. It does not seemed a big deal at that time, but I really appreciate that now. Location of this hotel is superb.

    Stayed in February 2024

  • Reviewed: March 20, 2024

    7.0
    ENJOYABLE COMFORTABLE
    • Business trip
    • Solo traveler
    • King Deluxe Suite with Parade View - Non-Smoking
    • Stayed 5 nights

    LOBBY

    LOCATION

    Stayed in March 2024

Showing 76 - 100

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